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Robert Heinsohn
Robert Heinsohn at Delray Buick GMC
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Robert Heinsohn

Service Advisor

Delray Buick GMC

2400 South Federal Highway
Delray Beach, FL 33483

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4.8
182 Reviews
4.8

182 Reviews

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182 Reviews of Robert Heinsohn

March 14, 2025

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Employee Rating

They were Professional and personal, caring about our needs and tried to minimize the time needed to complete out transaction More

by ELAINE7743
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Hathhorn, Frank Castagna, Destiny Diaz , Diane in leasing

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Mar 25, 2025

Delray Buick GMC responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Delray Buick GMC was able to meet your needs efficiently and professionally. We appreciate the feedback and look forward to serving you again in the future!

March 03, 2025

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The service I received on my truck was very good and quick. Happy with the service. More

by ERIC@SPRECHMANLEGAL.COM
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Workmanship
Service Time
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Recommend Dealer
Yes
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Mar 06, 2025

Delray Buick GMC responded

Eric, we're delighted we could deliver an excellent experience! - Delray Buick GMC Team

February 14, 2025

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We have damaged tire on our GMC Yukon Denali and have to wait nearly a week for a replacement tire. As this vehicle is a sales vehicle, we now have to push back a critical sales trip. Not happy. More

by JD35
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 19, 2025

Delray Buick GMC responded

I apologize for the inconvenience caused by the delay in getting a replacement tire. We understand how important it is to have your vehicle ready, especially for critical trips. Please reach out so we can explore any possible solutions or alternatives to assist you during this time.

February 12, 2025

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Employee Rating

Frank is great but when my new vehicle goes in for warranty service, a loaner vehicle should be offered and the serviced vehicle should be washed More

by Frank@BioPure.com
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Castagna

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Feb 13, 2025

Delray Buick GMC responded

Thank you for your feedback! We're glad to hear that Frank provided great service, but we apologize for any inconvenience regarding the loaner vehicle and car wash. We strive to enhance our customer experience and will certainly take this into consideration. If you'd like to discuss further or have any other concerns, please feel free to reach out.

February 09, 2025

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I was very pleased with Robert and Buick for their good care they show to me and my vehicle. More

by LSANMIGUEL319
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Sengelmann

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Feb 10, 2025

Delray Buick GMC responded

We are honored to receive your support, Lsanmiguel319. Thank you! - Delray Buick GMC Team

February 04, 2025

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Always feel welcome and service is top notch I would recommend this dealership to many people More

by MCMING2000
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 07, 2025

Delray Buick GMC responded

Mcming2000, we appreciate the stellar review here at Delray Buick GMC. Thanks for recommending us!

January 26, 2025

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Delray Buick GMC has been my "go to" dealership for twenty five years. For sales and service, the team at Delray Buick GMC is the best! More

by SANTULLIJOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Fielder, Jordan Schear, Pat Frenna

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Jan 27, 2025

Delray Buick GMC responded

Thank you for your loyalty and kind words about Delray Buick GMC! We're delighted to be your trusted dealership for so many years. Looking forward to serving you in the future!

January 23, 2025

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Very satisfied with The service department. They were very courteous, professional and accommodating. Everyone at the dealership makes you feel welcome. More

by FJWFPW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Williams , Dawn

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Jan 24, 2025

Delray Buick GMC responded

We're delighted to hear that our service department at Delray Buick GMC provided you with a courteous and professional experience. Thank you for the kind words, and we're glad you felt welcomed by everyone at the dealership!

January 22, 2025

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Employee Rating

We have been using Delray GMC for our service for over six years and we have been completely satisfied with every aspect of your company. This is why we just bought our third vehicle from you. We deal wit More

by Brtrm30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Sengelmann

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Jan 23, 2025

Delray Buick GMC responded

Thank you for your continued trust in Delray Buick GMC! We're delighted to hear that Robert and Bob have consistently provided excellent service over the years. Enjoy your new vehicle, and we look forward to serving you again in the future!

December 28, 2024

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Employee Rating

Dedicated employee. Overall great guy no issues. Kept me informed about my vehicle. Thank you More

by vancampj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Orsini

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Dec 30, 2024

Delray Buick GMC responded

We're thrilled to see the positive feedback! Thanks for choosing Delray Buick GMC and let us know if we can do anything else for you.

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