Robert Heady
Sales
Thomas Chrysler Dodge Jeep Ram of Highland
9604 Indianapolis Blvd
Highland, IN 46322
Dealership Experience
6 yrs, 9 mos
Industry Experience
6 yrs, 9 mos
Languages Spoken
English
139 Reviews
Write a Review139 Reviews of Robert Heady
February 19, 2024
Purchased a 2017 Dodge Grand Caravan on December 26, 2023 from this location for $11,500. Had a ton of issues with the dealership paying me for my trade in, title issues of them not submitting docs to Illino from this location for $11,500. Had a ton of issues with the dealership paying me for my trade in, title issues of them not submitting docs to Illinois on time and now my van is sitting in a shop getting a new transmission for $3800 because this one went completely out in the highway. The dealership is shady! Robert my sales person very rude! Their accounting department, very rude! And when you call to ask to speak with someone in management, they look up your deal and connect you to your sales person. Management won’t speak with you and frankly if you do get them on the phone, I’m sure they would careless what you have to say either. Avoid this place! You will be sorry if you don’t. Be sure to read all the 1 star reviews to get a good sense of the true colors of this location. And watch, someone from dealer will comment saying call them and will sign it Jerry Thomas. If this so called Jerry Thomas cared, he’d pick up the phone and call. They know who I am, I reported them to the State of Indiana as well. Update: As of 2/19/2024 I've had to replace the transmission for $4100 and the thermostat for $31, and its still overheating. Dealership has not reached out to help me with the cost of all these repairs on the vehicle they knowingly sold me that needed a lot of repairs. More
June 28, 2023
My car salesman, Robert, was great! He was patient and fairly informative as I made my decision. He worked with me to get the exact car that I wanted. Thanks again, Robert!! He was patient and fairly informative as I made my decision. He worked with me to get the exact car that I wanted. Thanks again, Robert!! More
June 18, 2023
The staff was friendly and willing to help in any way necessary. It was a pleasure working with them, and would totally recommend this dealership to friends and family. necessary. It was a pleasure working with them, and would totally recommend this dealership to friends and family. More
Other Employees Tagged: Nady Boutros
June 17, 2023
Great service with quick and truthful turnaround. The lobby is always a nice place to wait where you can have a snack as you wait. The lobby is always a nice place to wait where you can have a snack as you wait. More
Other Employees Tagged: Tim Kroll, Kelli Henderson, leads leads , Jennifer
June 10, 2023
Excellent service very confident answers and questions. I ask very fast and completing repairs. Excellent experience very appreciative. I ask very fast and completing repairs. Excellent experience very appreciative. More
Other Employees Tagged: Frank Kowalski, Brian Gain, Nick Pash, Faye Giles, Joe Heisler, Danny O'Bannon, Neville weer, Johnny Alsurakhi
April 19, 2023
Robert H kept us in the loop every step of the way. He is very polite He is very polite More
Other Employees Tagged: Nady Boutros