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Robert Grooms

Overview Reviews (107) Inventory (177)

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Robert Grooms

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Robert Grooms

Service Manager

Auto Park Ford La Porte

1522 E Lincolnway
La Porte, IN 46350

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4.8

107 Reviews

Overview Reviews (107) Inventory (177)

Industry Experience

20 yrs, 2 mos

4.8

107 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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107 Reviews of Robert Grooms

October 25, 2024

Dealership Rating

Employee Rating

Great service! ! Friendly and helpful staff at this location! Highly recommend for any service needs! ! Friendly and helpful staff at this location! Highly recommend for any service needs! More

by Melissa

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Caley, Gary Goodwin, Blake McCarthy, Rick Kobold

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Oct 27, 2024 -

Auto Park Ford La Porte responded

Thank you, Melissa, for sharing your thoughts about your experience with Auto Park Ford La Porte. We appreciate your business and hope to see you again soon!

October 23, 2024

Dealership Rating

Employee Rating

Great staff, knowledgeable, helpful and professional. They always take great care with my vehicle. It’s always a great experience. They always take great care with my vehicle. It’s always a great experience. More

by Kenny M

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathon O'Dell, Tim Mishler

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Oct 24, 2024 -

Auto Park Ford La Porte responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Kenny, and don't hesitate to let us know if we can be of further assistance.

September 20, 2024

Dealership Rating

Employee Rating

Everyone was courteous, considerate of my time and helpful. All promises of what would be done were kept. Building trust between me and the service center. Would definitely recommend LaPorte Auto Park helpful. All promises of what would be done were kept. Building trust between me and the service center. Would definitely recommend LaPorte Auto Park to friends and family. More

by Julie Cinal

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Kobold

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Sep 20, 2024 -

Auto Park Ford La Porte responded

Thank you so much for your kind words, Julie, and for taking the time to leave us this wonderful feedback!

September 18, 2024

Dealership Rating

Employee Rating

Sincerely kind and helpful. It was worth the 45 minute drive to get to the dealership. It was worth the 45 minute drive to get to the dealership. More

by Shivelysharri

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Levi Archambeault, Brent Forry, William Caley, Gary Goodwin, Blake McCarthy, Rich Trowbridge, Rick Kobold

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Sep 19, 2024 -

Auto Park Ford La Porte responded

Sharri, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 11, 2024

Dealership Rating

Employee Rating

Very courteous! The communication is great! Absolutely love the valet Service! I have been a customer for 6 years The communication is great! Absolutely love the valet Service! I have been a customer for 6 years More

by mkunstek

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Caley, Gary Goodwin, Blake McCarthy, Rick Kobold

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Sep 12, 2024 -

Auto Park Ford La Porte responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 02, 2024

Dealership Rating

Employee Rating

They fit me in to their schedule and accommodated me, on relatively short notice, for a first time oil change. Thank you very much guys, I will remember that! relatively short notice, for a first time oil change. Thank you very much guys, I will remember that! More

by tknox94

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Kobold

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Sep 02, 2024 -

Auto Park Ford La Porte responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Auto Park Ford La Porte, we look forward to having you as a valued customer for many years to come!

August 14, 2024

Dealership Rating

Employee Rating

Always fast service. Very friendly staff. Need more discounts for oil changes! $185. Was above my comfort level, and charging almos $6 . 00 to use my credit card!!!!! Very friendly staff. Need more discounts for oil changes! $185. Was above my comfort level, and charging almos $6 . 00 to use my credit card!!!!! More

by You already know this info!

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Levi Archambeault, William Caley, Gary Goodwin, Blake McCarthy, Rick Kobold

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Aug 14, 2024 -

Auto Park Ford La Porte responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

August 10, 2024

Dealership Rating

Employee Rating

Nice people to deal with and great communication. Would recommend you to all are friends Would recommend you to all are friends More

by n westphal

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathon O'Dell

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Aug 11, 2024 -

Auto Park Ford La Porte responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 20, 2024

Dealership Rating

Employee Rating

Very quick and professional service, the included car wash is always greatly appreciated, and the 2 for 3 deal on oil changes is difficult to beat! wash is always greatly appreciated, and the 2 for 3 deal on oil changes is difficult to beat! More

by STANASLOS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 21, 2024 -

Auto Park Ford La Porte responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 18, 2024

Dealership Rating

Employee Rating

Excellent service and the staff was very friendly and helpful.. Answered all my questions. Would recommend. helpful.. Answered all my questions. Would recommend. More

by BJBROVIAK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason

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Jun 18, 2024 -

Auto Park Ford La Porte responded

Thank you for choosing Auto Park Ford La Porte. Your feedback and rating mean a lot to us. We're glad Robert was able to help, and we hope to see you again!

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