Robert Gordon

This has to be the worst dealership I have ever dealt with. First of all, we put down about $2650 for a down payment and it's the month of Christmas. Well, that would have been fine had we still had a ve with. First of all, we put down about $2650 for a down payment and it's the month of Christmas. Well, that would have been fine had we still had a vehicle to drive. My husband had this vehicle a couple of weeks before it left him stranded at work with no way to go. That's the whole reason we got the vehicle in the first place. So now we have no money and no ride. And to make matters even worse, we have called and called and get the run around as to when the vehicle will be fixed. If I could have left ZERO stars, I would have. I have never met so many incompetent people in my life. We are constantly told that our "service manager" is busy with another customer and they are working on resolving the issue. My husband was also told last Thursday to be at the dealership at 8 am and they would have him a "loaner" ride until his is fixed. That was a LIE. He had to wait around all day for me to get off work because of this LIE. Do better. Not just during the transaction, but after you have the customer's money. Service has been HORRIBLE. Scarlett Clifton More

by SJCLIFTON0913 Verified Customer Verified Customer

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they went above and beyond to find us the right truck ! we love it :) staff was great and very helpful. we love it :) staff was great and very helpful. More

by bmoore1968 Verified Customer Verified Customer

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This is my forth vehicle purchase with this company. I have always been treated with the upmost respect and have not needed to ever feel regreat. I extensively used the service department and always be I have always been treated with the upmost respect and have not needed to ever feel regreat. I extensively used the service department and always been satisfied with what is accomplished. I am a retired mechanic from automotive, truck, busl and aircraft mechanic and have never felt cause to question te professional technicians, and service department supervisors at thhis dealership. More

by JHRASAR Verified Customer Verified Customer

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SOLD MY SON AND I A VEHICLE THAT WAS ADVERTISED AT $39,995 FOR A STARTING PRICE OF $52,000 WITH TAXES BEFORE FEES GOT ADDED ON FOR WARRANTIES AND DEALER FEES. WHEN ASKED ABOUT WHY THEY SOLD US A CAR F $39,995 FOR A STARTING PRICE OF $52,000 WITH TAXES BEFORE FEES GOT ADDED ON FOR WARRANTIES AND DEALER FEES. WHEN ASKED ABOUT WHY THEY SOLD US A CAR FOR ALMOST 15,000 DOLLARS OVER THE ADVERTISED PRICE WE GOT TOLD THIS AND THAT GAVE US THE RUN AROUND. FINANCE MANAGER WAS NICE AT FIRST AND THEN BECAME A LITTLE RUDE WITH ME WHEN I WAS INQUIRING ABOUT THE NUMBERS DISCREPANCY. REFUSED TO HELP MY SON GET SWITCHED INTO A BETTER VALUE VEHICLE WITHIN LESS THAN 24 HOURS. FORCED HIM TO TAKING THE VEHICLE THEY SOLD US AND THEN HEARD NOTHING BACK FROM THE DEALERSHIP AFTER BEING TOLD TO EXPECT A CALL FROM THE GM, FINANCE PEOPLE, SALESMAN, MANAGERS. WILL NOT RECOMMEND THIS DEALER TO ANYONE LOOKING FOR A GOOD DEAL AT A DEALERSHIP THAT IS VERY HONEST AND TRANSPARENT WITH YOU. I AM 85 YEARS OF AGE AND NEVER HAVE I EVER BEEN TREATED THIS WAY NOR HAVE I EVER SEEN THIS TYPE OF DEALERSHIP TREATMENT TO ANYONE OF THEIR CUSTOMERS. WATCH OUT DO YOUR HOMEWORK BEFORE YOU GO HERE OR ANY OTHER DEALERSHIPS OUT THERE. More

by Pdb2102 Verified Customer Verified Customer

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Great job great price great employees. And great truck. Five star service. Thank you very much And great truck. Five star service. Thank you very much More

by MELVIN.DILLARD Verified Customer Verified Customer

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Very open and honest, the team was hands on and aware of our family needs and wants. Also the inventory available was a nice touch. our family needs and wants. Also the inventory available was a nice touch. More

by yousef.khaleel1 Verified Customer Verified Customer

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Sales team was adequate, not pressured (too much). Service department is usually pretty efficient, but due in part to "Helene" I've had to make 3 trips (42 mi) to have my service completed, and still Service department is usually pretty efficient, but due in part to "Helene" I've had to make 3 trips (42 mi) to have my service completed, and still have to return at least once more. More

by dongaines11350 Verified Customer Verified Customer

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My sales rep was informed and helped me make a choice. The leadership made the process enjoyable and relaxing. The leadership made the process enjoyable and relaxing. More

by dcdaxx2751 Verified Customer Verified Customer

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My salesman, Nate met me at the door as we had arranged previously. He had the vehicle ready for me to look at. He explained the new features of the truck to me since I only had an 2018. He was very profes previously. He had the vehicle ready for me to look at. He explained the new features of the truck to me since I only had an 2018. He was very professional, and it was a pleasure to work with him More

by tarcla1 Verified Customer Verified Customer

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The truth is that going to a place like this is always a good idea to avoid it. They are liars and very rude when it comes to resolving problems. good idea to avoid it. They are liars and very rude when it comes to resolving problems. More

by tommyf001 Verified Customer Verified Customer

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