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Robert Chen
Robert Chen at Ourisman Honda of Laurel
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Robert Chen

General Manager

Ourisman Honda of Laurel

3371 Fort Meade Rd
Laurel, MD 20724

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4.9
25 Reviews
4.9

25 Reviews

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25 Reviews of Robert Chen

October 14, 2024

Dealership Rating
Employee Rating

Good experience sales person was really good and was really fast all process took about 1 hour to complete More

by Joserosano65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 15, 2024

Ourisman Honda of Laurel responded

Thank you so much for you kind works and business. Have a great day.

September 04, 2024

Dealership Rating
Employee Rating

Very friendly and professional and got me in and out in a fast and timely manner! Would definitely recommend. More

by fletcher.bridget
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Mil, Jeff Ramsey , Kris Platon

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Sep 05, 2024

Ourisman Honda of Laurel responded

Thank you so much for this amazing review!

August 31, 2024

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Employee Rating

The staff was professional, friendly, and knowledge. Excellent buying experience. Highly recommend Ourisman Honda of Laurel. More

by pemt13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Mil, Jeff Ramsey , Kris Platon, Avalon

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Sep 03, 2024

Ourisman Honda of Laurel responded

Thank you so much for your business and please let us know if you need anything at all.

August 23, 2024

Dealership Rating
Employee Rating

Mui bueno y buen servicio saben tratar al cliente lo recomiendo que ballena a ese dealer More

by makela72006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Mil, Jeff Ramsey , Kris Platon

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Aug 30, 2024

Ourisman Honda of Laurel responded

Thank you so much for this amazing review!

Aug 30, 2024

Ourisman Honda of Laurel responded

Thank you for the 5 star review.

July 21, 2024

Dealership Rating
Employee Rating

Great service when I bought my Accord and the people were very friendly and helpful More

by roxann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Mil , Kris Platon, And Angel and another Male tall blonde guy name started with B

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Jul 23, 2024

Ourisman Honda of Laurel responded

Thank you so much for this amazing review, Roxann!

June 29, 2024

Dealership Rating
Employee Rating

Great buying experience the whole process was transparent and smooth. Karim was great to work with! More

by Ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Mil, Jeff Ramsey , Kris Platon, Karin Bouarfa

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Jul 05, 2024

Ourisman Honda of Laurel responded

Thank you so much for your amazing review, Ryan!

May 24, 2024

Dealership Rating
Employee Rating

Josh was the most phenomenal and straight forward person in my car buying process. I appreciate the effort to sell me but understand I wanted only certain things and got me out the door as I requested. I ap More

by Alisha G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Mil, Jeff Ramsey , Kris Platon, Josh

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May 28, 2024

Ourisman Honda of Laurel responded

Thank you for sharing your experience! We're thrilled to hear that Josh was able to assist you in such a phenomenal and straightforward manner. It's great to know that he respected your specific preferences and facilitated a smooth and efficient car buying process. We're glad that Josh's efforts resulted in you bringing home your dream car. Enjoy your new vehicle, and thank you for choosing us!

May 01, 2024

Dealership Rating
Employee Rating

The service department was very professional and the service was complete and very timely. The car was returned clean with all the services completed. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 03, 2024

Ourisman Honda of Laurel responded

Thank you for your kind words and a 4 star review. See you soon.

April 05, 2024

Dealership Rating
Employee Rating

The service was fast, clean and transparent. They showed me everything that was wrong even with pictures of how dirty my filters were. Will recommend to all my friends. More

by CG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 09, 2024

Ourisman Honda of Laurel responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our service fast, clean, and transparent.

Apr 09, 2024

Ourisman Honda of Laurel responded

Thank you

April 03, 2024

Dealership Rating
Employee Rating

I was very pleased with the service that I received from my initial inquiry to the final purchase of a vehicle. The entire experience was a seamless and well coordinated process. More

by Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Mil, Jeff Ramsey , Kris Platon, Jimmy Powell, Bronwen Fisher

Report | Print
Apr 09, 2024

Ourisman Honda of Laurel responded

Thank you for sharing your experience with us! We're delighted to hear that you were very pleased with the entire process, from your initial inquiry to the final purchase of your vehicle. Providing a seamless and well-coordinated experience is our goal, and we're glad to hear that we met your expectations. If you have any further feedback or need assistance in the future, please feel free to reach out. We appreciate your business and look forward to serving you again.

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