Robert Chen
Robert Chen at Ourisman Honda of Laurel
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Robert Chen

General Manager

Ourisman Honda of Laurel

3371 Fort Meade Rd
Laurel, MD 20724

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4.9
36 Reviews
4.9

36 Reviews

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36 Reviews of Robert Chen

April 15, 2025

Dealership Rating
Employee Rating

The sale Representative who worked with me was very friendly and helpful in answering my questions and concerns. Thank my nephew’s referral. Ourisman Honda of Laurel rocks! More

by hweisiupayer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Mil

Apr 18, 2025

Ourisman Honda of Laurel responded

Thank you so much for your kind words! We're glad you had a great experience and truly appreciate your nephew’s referral. Ourisman Honda of Laurel is happy to have helped!

April 05, 2025

Dealership Rating
Employee Rating

It was a pleasant experience dealing with Robert Chen, the manager and also Jim Powell, the sales person and Ash as the financer went very smoothly More

by tmonroe743
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Powell and Finance Ash

Apr 10, 2025

Ourisman Honda of Laurel responded

Thank you for the kind words! We're glad to hear Robert, Jim, and Ash made your experience smooth and pleasant. We appreciate your business and hope to see you again!

March 17, 2025

Dealership Rating
Employee Rating

I had a fantastic experience buying my new car, thanks to the amazing Honda sales lady by the name of Bre. Bre was friendly, knowledgeable, and made the whole process smooth and stress-free. She took time to More

by Cierra Walker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Mil , Bre

Mar 18, 2025

Ourisman Honda of Laurel responded

Thank you for your fantastic feedback! We're thrilled Bre made your car-buying experience smooth and stress-free. We’ll be sure to share your kind words with her. Enjoy your new car!

March 06, 2025

Dealership Rating
Employee Rating

Bre was professional, courteous, and patient. We appreciated her going the extra mile (literally) in getting the car in the color we wanted transferred to Ourisman Honda Laurel. More

by Garish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Mil, Jeff Ramsey , Bre Garner

Mar 18, 2025

Ourisman Honda of Laurel responded

Thank you for your kind feedback! We’re so glad Bre went the extra mile to get you the perfect car. We appreciate your business and look forward to serving you again!

March 03, 2025

Dealership Rating
Employee Rating

Issac and Bre did a great job assisting me with my car purchase. A Really good team More

by Paadibe1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Mil, Jeff Ramsey

Mar 03, 2025

Ourisman Honda of Laurel responded

Thank you so much for your kind words! We're thrilled to hear that Issac and Bre provided you with great assistance during your car purchase. They truly make a great team! If you ever need anything in the future, don't hesitate to reach out. Enjoy your new car!

March 01, 2025

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Employee Rating

Very friendly and helpful. The transaction was vey smooth. I would recommend them to anyone. More

by spoonee824
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Mil, Jeff Ramsey , Alex

Mar 03, 2025

Ourisman Honda of Laurel responded

Thank you for your wonderful feedback! We're so glad to hear that you had a smooth and enjoyable experience with us. Your recommendation means the world to us! If you ever need anything in the future, we’re always happy to help. Enjoy your new car!

February 17, 2025

Dealership Rating
Employee Rating

The dealership is clean and the staff is friendly. The location is a little odd but otherwise fine. More

by Jkim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Mil , Breaun Garner

Feb 17, 2025

Ourisman Honda of Laurel responded

Thank you for your feedback! We’re glad you enjoyed our clean dealership and friendly staff. Let us know if we can help in the future!

February 14, 2025

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Employee Rating

I did the Recall service at Ourisman Honda and it was great experience and on time. I recommend all Honda owner to service their car there. More

by anassmasri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Mil, Jeff Ramsey , Chris

Feb 17, 2025

Ourisman Honda of Laurel responded

Thank you for your recommendation! We're glad your recall service was a great experience and completed on time. We appreciate your support!

January 28, 2025

Dealership Rating
Employee Rating

I had an excellent experience purchasing my new car here. The staff was knowledgeable, professional, and friendly. They made the entire process smooth and stress-free, offering great deals and outstanding cu More

by Abhi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Mil, Jeff Ramsey , Bre Garner

Feb 07, 2025

Ourisman Honda of Laurel responded

Thank you for the wonderful review! We're so glad to hear you had an excellent experience. We appreciate your kind words about our team and are thrilled we could make the process smooth and stress-free. We look forward to serving you again in the future!

January 14, 2025

Dealership Rating
Employee Rating

Laura was AMAZING! ! Her and the finance manager are absolutely incredible! Got me into a brand new car, with little to no hassle. I truly appreciate them and Ourisman H More

by jasminesunshine01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Mil, Jeff Ramsey , Laura Joseph & Ash!

Jan 15, 2025

Ourisman Honda of Laurel responded

Thank you for the amazing review! We're so glad Laura and our finance manager made your experience smooth and hassle-free. We appreciate your kind words and hope you enjoy your new car! 😊<33

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