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Robert Castillo

Overview Reviews (14) Inventory (712)

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Robert Castillo

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Robert Castillo

Sales Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

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4.4

14 Reviews

Overview Reviews (14) Inventory (712)

Dealership Experience

3 yrs, 7 mos

Industry Experience

4 yrs, 5 mos

Languages Spoken

English

4.4

14 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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14 Reviews of Robert Castillo

December 03, 2024

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Employee Rating

They were professionals, courteous, knowleageable, and the service and time went excellent, I will return again the service and time went excellent, I will return again More

by Imendieta61

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andy Luu

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Dec 04, 2024 -

Longo Toyota responded

Thank you for your review! We look forward to assisting you again in the future!

November 30, 2024

Dealership Rating

Employee Rating

Longo is number one for a reason, great customer service and had just the vehicle my wife wanted. Robert our sales guy made the whole car buying process effortless! and had just the vehicle my wife wanted. Robert our sales guy made the whole car buying process effortless! More

by Rhyde71

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Recommend Dealer

Yes

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Dec 02, 2024 -

Longo Toyota responded

Congratulations! We’re thrilled to hear Robert provided excellent service. Thank you for choosing us, and we look forward to serving you again in the future - Team Longo

November 29, 2024

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Employee Rating

Great experience here. Robert Castillo was excellent. Everything went very smoothly. Would recommend this dealership. Robert Castillo was excellent. Everything went very smoothly. Would recommend this dealership. More

by Briank379

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 29, 2024 -

Longo Toyota responded

Congratulations on your vehicle purchase! Robert and the team are honored to serve you. Thank you for choosing us, and enjoy what you drive - Team Longo

April 16, 2024

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Great service and knowledgeable staff. Answers all questions and purchase options. I would come back Answers all questions and purchase options. I would come back More

by frankalvarez67

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Purchase Time

Finance Experience

Recommend Dealer

Yes

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Apr 17, 2024 -

Longo Toyota responded

Thank you for posting and kind words about your visit to Longo Toyota. We're honored to serve you and Welcome to the Longo Family

February 16, 2024

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Employee Rating

Best car buying experience ever, as usual! Would never buy a car from anywhere but Longo. Robert made the experience a pleasure from start to finish! Would never buy a car from anywhere but Longo. Robert made the experience a pleasure from start to finish! More

by jamesbgray

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 16, 2024 -

Longo Toyota responded

From all of us @ Longo Toyota - We wanted to say CONGRATULATIONS and please enjoy what you drive.

February 16, 2024

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Robert was extremely helpful, he was patient enough to show me different vehicles and perfectly explained what each model had to offer. Smooth process from start to finish. show me different vehicles and perfectly explained what each model had to offer. Smooth process from start to finish. More

by Eriksandoval524

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Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 19, 2024 -

Longo Toyota responded

What a great way to start off our week @ Longo Toyota with such a kind posting - Thank you for the smile and please enjoy what you drive

January 19, 2024

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Didn’t feel happy for me or for the deal. Everything was business even though I put more than half down. Everything was business even though I put more than half down. More

by Jazz437

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Recommend Dealer

Other Employees Tagged: Paul Kim

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Jan 19, 2024 -

Longo Toyota responded

We wanted to acknowledge your posting and extend our apology for any dissatisfaction you may have. Although we know buying | leasing a vehicle is a very big decision, today’s market is very demanding, especially on the Toyota Highlander. We were able to discuss your visit thoroughly with all those involved and the expectation of wanting more of a price reduction in the cost on a very sought after model, was something we were not able to offer. We’re sorry for any disconnect you have and your feedback has been noted

October 02, 2023

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East transaction, Robert Castillo was awesome and very professional. Financing was also easy with no hassle. professional. Financing was also easy with no hassle. More

by Josefsinc

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Recommend Dealer

Yes

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Oct 02, 2023 -

Longo Toyota responded

Congratulations from Longo Toyota and please enjoy what you drive

June 21, 2023

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Everything was explained and help us through the process when there was a small problem with the insurance when there was a small problem with the insurance More

by PBC

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Recommend Dealer

Yes

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Jun 21, 2023 -

Longo Toyota responded

Thank you for your trust in our company (Longo Toyota) and team (Robert)

December 05, 2022

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Employee Rating

Dealership was clean. Salesman was helpful and knowledgeable. Completely satisfied with our experience once again from Longo Toyota. That’s why I keep coming back. Thank Salesman was helpful and knowledgeable. Completely satisfied with our experience once again from Longo Toyota. That’s why I keep coming back. Thank you. More

by mjenn3

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 05, 2022 -

Longo Toyota responded

Awesome review, thank you for stopping by and we're honored to serve you. Happy Holidays - Team Longo

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Robert Castillo

Sales Consultant

Longo Toyota

14 Reviews of Robert Castillo

Dealership Inventory (712 Vehicles)

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