Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Robert Castillo

Overview Reviews (15) Inventory (786)

Contact Me

View All Employees

< View All Employees

Robert Castillo

Refer Me

Robert Castillo

Sales Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

Contact Me

4.6

15 Reviews

Overview Reviews (15) Inventory (786)

Dealership Experience

4 yrs

Industry Experience

4 yrs, 10 mos

Languages Spoken

English

4.6

15 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Robert Castillo

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

15 Reviews of Robert Castillo

April 12, 2025

Dealership Rating

Employee Rating

My experience with Longo Toyota was excellent! My Sales Representative Robert Castillo was professional, knowledgeable, courteous, friendly and most of all patient. My Sales Representative Robert Castillo was professional, knowledgeable, courteous, friendly and most of all patient. More

by Satisfied

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Apr 14, 2025 -

Longo Toyota responded

We appreciate you taking the time to share your positive experience at Longo Toyota. Your feedback is valuable to us. Have a great week - Team Longo

December 03, 2024

Dealership Rating

Employee Rating

They were professionals, courteous, knowleageable, and the service and time went excellent, I will return again the service and time went excellent, I will return again More

by Imendieta61

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andy Luu

Report | Print

Dec 04, 2024 -

Longo Toyota responded

Thank you for your review! We look forward to assisting you again in the future!

November 30, 2024

Dealership Rating

Employee Rating

Longo is number one for a reason, great customer service and had just the vehicle my wife wanted. Robert our sales guy made the whole car buying process effortless! and had just the vehicle my wife wanted. Robert our sales guy made the whole car buying process effortless! More

by Rhyde71

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Dec 02, 2024 -

Longo Toyota responded

Congratulations! We’re thrilled to hear Robert provided excellent service. Thank you for choosing us, and we look forward to serving you again in the future - Team Longo

November 29, 2024

Dealership Rating

Employee Rating

Great experience here. Robert Castillo was excellent. Everything went very smoothly. Would recommend this dealership. Robert Castillo was excellent. Everything went very smoothly. Would recommend this dealership. More

by Briank379

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Nov 29, 2024 -

Longo Toyota responded

Congratulations on your vehicle purchase! Robert and the team are honored to serve you. Thank you for choosing us, and enjoy what you drive - Team Longo

April 16, 2024

Dealership Rating

Employee Rating

Great service and knowledgeable staff. Answers all questions and purchase options. I would come back Answers all questions and purchase options. I would come back More

by frankalvarez67

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Apr 17, 2024 -

Longo Toyota responded

Thank you for posting and kind words about your visit to Longo Toyota. We're honored to serve you and Welcome to the Longo Family

February 16, 2024

Dealership Rating

Employee Rating

Best car buying experience ever, as usual! Would never buy a car from anywhere but Longo. Robert made the experience a pleasure from start to finish! Would never buy a car from anywhere but Longo. Robert made the experience a pleasure from start to finish! More

by jamesbgray

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Feb 16, 2024 -

Longo Toyota responded

From all of us @ Longo Toyota - We wanted to say CONGRATULATIONS and please enjoy what you drive.

February 16, 2024

Dealership Rating

Employee Rating

Robert was extremely helpful, he was patient enough to show me different vehicles and perfectly explained what each model had to offer. Smooth process from start to finish. show me different vehicles and perfectly explained what each model had to offer. Smooth process from start to finish. More

by Eriksandoval524

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Feb 19, 2024 -

Longo Toyota responded

What a great way to start off our week @ Longo Toyota with such a kind posting - Thank you for the smile and please enjoy what you drive

January 19, 2024

Dealership Rating

Employee Rating

Didn’t feel happy for me or for the deal. Everything was business even though I put more than half down. Everything was business even though I put more than half down. More

by Jazz437

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Paul Kim

Report | Print

Jan 19, 2024 -

Longo Toyota responded

We wanted to acknowledge your posting and extend our apology for any dissatisfaction you may have. Although we know buying | leasing a vehicle is a very big decision, today’s market is very demanding, especially on the Toyota Highlander. We were able to discuss your visit thoroughly with all those involved and the expectation of wanting more of a price reduction in the cost on a very sought after model, was something we were not able to offer. We’re sorry for any disconnect you have and your feedback has been noted

October 02, 2023

Dealership Rating

Employee Rating

East transaction, Robert Castillo was awesome and very professional. Financing was also easy with no hassle. professional. Financing was also easy with no hassle. More

by Josefsinc

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Oct 02, 2023 -

Longo Toyota responded

Congratulations from Longo Toyota and please enjoy what you drive

June 21, 2023

Dealership Rating

Employee Rating

Everything was explained and help us through the process when there was a small problem with the insurance when there was a small problem with the insurance More

by PBC

Sales Price Transparency

Recommend Dealer

Yes

Report | Print

Jun 21, 2023 -

Longo Toyota responded

Thank you for your trust in our company (Longo Toyota) and team (Robert)

Dealership Inventory (786 Vehicles)

2024 Toyota Prius | used

$29,188

2024 Toyota Prius

used

Reservoir Blue exterior

CVT

Front-wheel Drive

$29,188

View Vehicle Details

View Details

2022 Toyota Sienna | used

$51,788

2022 Toyota Sienna

used

Predawn Gray Mica exterior

CVT

All-wheel Drive

$51,788

View Vehicle Details

View Details

2020 Toyota Mirai | used

$10,988

2020 Toyota Mirai

used

Nautical Blue Metallic exterior

Automatic

Front-wheel Drive

$10,988

View Vehicle Details

View Details

2025 Toyota RAV4 | used

$36,056

2025 Toyota RAV4

used

Midnight Black Metallic exterior

Automatic

Front-wheel Drive

$36,056

View Vehicle Details

View Details

2024 Toyota Camry | used

$27,188

2024 Toyota Camry

used

Ice Cap exterior

Automatic

Front-wheel Drive

$27,188

View Vehicle Details

View Details

2023 Toyota Mirai | used

$15,988

2023 Toyota Mirai

used

Oxygen White exterior

Automatic

Rear-wheel Drive

$15,988

View Vehicle Details

View Details

View All Inventory

Had a great experience?
Spread the word.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.

Robert Castillo

Sales Consultant

Longo Toyota

15 Reviews of Robert Castillo

Dealership Inventory (786 Vehicles)

Had a great experience?Spread the word.

Had a great experience?
Spread the word.