Robert Black | Page 22

Quality of service Lithia Jeep has one of the best service shops I have been to, the service reps are great to work with and they keep or beat the appointment time when Lithia Jeep has one of the best service shops I have been to, the service reps are great to work with and they keep or beat the appointment time when scheduled, the service technicians do quality service, all and and all a pleasant experience. More

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Lithia Jeep Sales and Service are Exceptional The leasing process for my new 2020 Jeep Gladiator was flawless...Robert Black, Salesman and Tony Moore, Floor Manager were kind, patient, knowledgea The leasing process for my new 2020 Jeep Gladiator was flawless...Robert Black, Salesman and Tony Moore, Floor Manager were kind, patient, knowledgeable and helpful throughout the entire process including the trade in. After the "sale" they continued to support my needs with the vehicle. The service department is outstanding...Ben Owings my service advisor has worked with me through a couple of O E M parts installations. He to is kind, helpful, knowledgeable, patient and competent. What he tells me is so. He has assisted me to get my Gladiator in the shop on very short notice. Both the Sales and Service at Lithia Jeep of Reno are outstanding, and I have already recommended the dealership to friends and family. More

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Best experience I've ever had. Very kind to my children and no hassle experience. The new dealership is very comfortable. Thank you Robert, Tony and Ken!! and no hassle experience. The new dealership is very comfortable. Thank you Robert, Tony and Ken!! More

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Rober Black I have worked with Robert Black before and I have no problem with him I enjoy him very much when I can afford a new one will deal with him. I have worked with Robert Black before and I have no problem with him I enjoy him very much when I can afford a new one will deal with him. More

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Excellent Robert and Dirk were extremely helpful in finding the Wrangler with the features I was looking for at my price point. . I was going to the dealership Robert and Dirk were extremely helpful in finding the Wrangler with the features I was looking for at my price point. . I was going to the dealership to start the process and left with a new vehicle. More

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best ever could write a long review but I want to go on every site I can to let peeps know how great this place was for me. 13 cars in last 20 years and these p could write a long review but I want to go on every site I can to let peeps know how great this place was for me. 13 cars in last 20 years and these people were the best ever. we bought a low priced used car and received service as if we were buying top of the line car. from the sales person to the finance person to the finance wizards behind the counter to the final paper work person. all the best ever, really. very knowledgeable, NO BS and just all around great. I had very limited financial resources and credit and they made it happen very fast. my jaw dropped when they came back with the first offer and it only got better by the end. truly amazing! I am 54 and will never go anywhere else again. More

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the sales agent was very knowledgeable and very helpfull the sales agent was very helpful and very knowledgeable about the vehicles on your lot, and made simple and fast to purchase the vehicle we were inter the sales agent was very helpful and very knowledgeable about the vehicles on your lot, and made simple and fast to purchase the vehicle we were interested in More

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Absolute terrible Sales department Salesperson was terrible. Made inappropriate comments and overall experience is negative. Was not willing to work with us even after telling them wh Salesperson was terrible. Made inappropriate comments and overall experience is negative. Was not willing to work with us even after telling them what we were able to do. So the deal could not be made and as we were leaving, We got a stupid comment said to us "Welcome to Northern Nevada". Trust me, I will never step foot into a Lithia dealership if that is way we are going to be treated nor talked to. More

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Great Jeep Grand Cherokee Summit Dealer very helpful. Robert superb. As was Kenny and Tony. Locate the right vehicle for me. Haggled a bit and done deal. Grand Cherokee rides Dealer very helpful. Robert superb. As was Kenny and Tony. Locate the right vehicle for me. Haggled a bit and done deal. Grand Cherokee rides great. Seemingly every bell and whistle available on this Jeep;-) More

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Excellent service, friendly all around Transaction was handled in a professional way. Answered all of our questions and went through everything in the vehicle. They followed through and che Transaction was handled in a professional way. Answered all of our questions and went through everything in the vehicle. They followed through and checked with me the next day. More

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