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Robert Billings
Robert Billings at Jim Ellis Kia of Kennesaw
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Robert Billings

Kia Brand Specialist

Jim Ellis Kia of Kennesaw

1221 Auto Park Drive Northwest
Kennesaw, GA 30144

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4.6
77 Reviews
4.6

77 Reviews

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77 Reviews of Robert Billings

January 10, 2025

Dealership Rating
Employee Rating

Friendly, prompt, were true to word of time, considerate, value customers, notify when deals active More

by D1artist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Can't recall

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Jan 14, 2025

Jim Ellis Kia of Kennesaw responded

D1artist, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

December 23, 2024

Dealership Rating
Employee Rating

It's Important to have Confidence and Peace of mind when Driving. That's Exactly what I get when My KIA Optima is serviced at Jim Ellis KIA. They had me switch to Full Synthetic a few tears back and my Opti More

by FREDABBOTT83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Kerkoski, Sam Stewart, Phil Joyce, Kris Musgrove , MADISON LAMBERT

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Dec 27, 2024

Jim Ellis Kia of Kennesaw responded

Thanks, Fredabbott83! We appreciate your continued business with us, and we're looking forward to your next visit! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

December 21, 2024

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Employee Rating

Excellent service , courteous And helpful, prompt , and efficient. Thank you very much for the great service More

by Afflewaffle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Kerkoski

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Dec 24, 2024

Jim Ellis Kia of Kennesaw responded

Afflewaffle, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

December 15, 2024

Dealership Rating
Employee Rating

Concern of gas smell coming from vehicle not addressed. Issue was noted from service advisor when vehicle was dropped off, but denied on paperwork. Will return vehicle for further diagnostics. More

by cwwebb20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 20, 2024

Jim Ellis Kia of Kennesaw responded

Cwwebb20, we regret you had this experience at our location. Customer satisfaction is at the top of our priorities so we regret to hear you left our dealership feeling this way. We take our customers’ comments seriously so we hope that you’ll give us a call at (404) 445-2636 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

December 04, 2024

Dealership Rating
Employee Rating

I found my entire experience very pleasant, starting from dropping my car for servicing and receiving it after the service. The service was very fast. More

by SAUR0680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 12, 2024

Jim Ellis Kia of Kennesaw responded

Saur0680, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

November 22, 2024

Dealership Rating
Employee Rating

Great service, they listen to what I am saying about the the problems that I am experiencing with my vehicle. More

by Barbie.watkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 28, 2024

Jim Ellis Kia of Kennesaw responded

That's great to hear,Barbie.watkins! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for the positive feedback, and we hope that you have a great day!

November 22, 2024

Dealership Rating
Employee Rating

If I could give Mackenzie 10 stars I would ! !!! she was the best Car Sales Persons that I have ever dealt with; she was extremely knowledgable, helpful, patient, and never pushy. More

by BILL.RAPER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mackenzie Florence, Lavoghn Curry, Sheldon Carter, Rhon Lee

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Nov 28, 2024

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

November 21, 2024

Dealership Rating
Employee Rating

Good service and goof location. . Clear communication and explanation of services.. Quick completion as well More

by rammohanv
Recommend Dealer
Yes
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Nov 28, 2024

Jim Ellis Kia of Kennesaw responded

Rammohanv, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

November 20, 2024

Dealership Rating
Employee Rating

Having known the Ellis Family for years since the early 90's when they were my family's neighbors I appreciate their company's care for all their customers and outstanding service. More

by CTROBERTS49
Recommend Dealer
Yes

Other Employees Tagged: Sam Stewart , Diana Bell

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Nov 28, 2024

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for your business! Take care!

November 19, 2024

Dealership Rating
Employee Rating

Excellent customer service. Robert was extremely professional and had me out in a reasonable amount of time More

by Crobison42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Morrow, Mackenzie Florence, Kris Musgrove

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Nov 21, 2024

Jim Ellis Kia of Kennesaw responded

That's great to hear,Crobison42! Customer service is one of our top priorities and we're glad to hear you received such excellent service! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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