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Robert Billings
Robert Billings at Jim Ellis Kia of Kennesaw
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Robert Billings

Kia Brand Specialist

Jim Ellis Kia of Kennesaw

1221 Auto Park Drive Northwest
Kennesaw, GA 30144

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4.7
82 Reviews
4.7

82 Reviews

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82 Reviews of Robert Billings

February 13, 2025

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Employee Rating

Excellent service. Everyone I encountered was professional and courteous, and a nice waiting room with free snacks and water were provided. Malory was especially helpfu More

by KIT9790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Malory was helpful and kind.

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Feb 18, 2025

Jim Ellis Kia of Kennesaw responded

Kit9790, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

February 07, 2025

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Employee Rating

KIA did a good inspection and scheduled routine service on my Sedona. Will return for future service. More

by Janjoe97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Kerkoski

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Feb 11, 2025

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Janjoe97! Thanks again for your business! Take care!

January 31, 2025

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Everyone at Jim Ellis goes above and beyond to make your experience as great as it can possibly be More

by Cherie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Jim Ellis Kia of Kennesaw responded

Cherie, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 30, 2025

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Employee Rating

Great experience! ! Great customer service!!! Highly recommend. I will be back for all of my future service. More

by cassiopeahatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Kerkoski, Sam Stewart, Phil Joyce, Kris Musgrove

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Feb 03, 2025

Jim Ellis Kia of Kennesaw responded

Thanks, Cassiopeahatch! We appreciate your continued business with us, and we're looking forward to your next visit! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

January 26, 2025

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Employee Rating

I appreciate them fixing the recall stuff. My tire was short on air and they didn't put any in. More

by dsrsinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Kerkoski, Sam Stewart, Phil Joyce, Kris Musgrove

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Jan 29, 2025

Jim Ellis Kia of Kennesaw responded

Dsrsinc, at our dealership we pride ourselves in straightforward, no nonsense, and transparent dealings with our clients. We are interested in learning more about what exactly caused you to feel this way. Please give us a call at (404) 445-2636 and we will do our best to make this better. We hope to hear from you soon.

January 24, 2025

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Employee Rating

The service has improved greatly so keep up the good work 2022 Kia EV 6 More

by joshualonberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Kerkoski, Sam Stewart

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Jan 26, 2025

Jim Ellis Kia of Kennesaw responded

Joshualonberg, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 10, 2025

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Employee Rating

Friendly, prompt, were true to word of time, considerate, value customers, notify when deals active More

by D1artist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Can't recall

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Jan 14, 2025

Jim Ellis Kia of Kennesaw responded

D1artist, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

December 23, 2024

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Employee Rating

It's Important to have Confidence and Peace of mind when Driving. That's Exactly what I get when My KIA Optima is serviced at Jim Ellis KIA. They had me switch to Full Synthetic a few tears back and my Opti More

by FREDABBOTT83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Kerkoski, Sam Stewart, Phil Joyce, Kris Musgrove , MADISON LAMBERT

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Dec 27, 2024

Jim Ellis Kia of Kennesaw responded

Thanks, Fredabbott83! We appreciate your continued business with us, and we're looking forward to your next visit! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

December 21, 2024

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Employee Rating

Excellent service , courteous And helpful, prompt , and efficient. Thank you very much for the great service More

by Afflewaffle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Kerkoski

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Dec 24, 2024

Jim Ellis Kia of Kennesaw responded

Afflewaffle, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

December 15, 2024

Dealership Rating
Employee Rating

Concern of gas smell coming from vehicle not addressed. Issue was noted from service advisor when vehicle was dropped off, but denied on paperwork. Will return vehicle for further diagnostics. More

by cwwebb20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 20, 2024

Jim Ellis Kia of Kennesaw responded

Cwwebb20, we regret you had this experience at our location. Customer satisfaction is at the top of our priorities so we regret to hear you left our dealership feeling this way. We take our customers’ comments seriously so we hope that you’ll give us a call at (404) 445-2636 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

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