Robert Alicea
Robert Alicea at Toyota of Richardson

Robert Alicea | Page 5

Pre-Owned Car Sales

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

Contact Me
4.4
101 Reviews

Dealership Experience

16 yrs, 2 mos

Industry Experience

16 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.4

101 Reviews

Write a Review

101 Reviews of Robert Alicea

March 25, 2021

Dealership Rating
Employee Rating

Theo Jones provided exceptional customer service as we purchased our camry. He stayed late for our appointment and made sure we were well taken care of. More

by SERGEI FRIZZELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Theo Jones

Mar 25, 2021

Toyota of Richardson responded

Thank you, Sergei! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Jonathan Glasscock, Customer Loyalty Director

January 22, 2021

Dealership Rating
Employee Rating

Our son, my husband and I were so pleased with the service that Robert provided us regarding the Tacoma that we purchased for our son turning 16. He truly delivers a premiere customer experience that More

by Kim G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2021

Toyota of Richardson responded

Thank you for the kind words, Kim! I am so happy to hear that we could help. Please let me know if you need anything else in the future. --Jonathan Glasscock, Customer Loyalty Manager

January 16, 2021

Dealership Rating
Employee Rating

Robert is a true gentleman, friendly, courteous, knowledgeable and prides himself on delivering a superior customer experience in non pushy manner (None whatsoever). He also follows up and is v More

by Zguinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mustafa in Finance was great.

Jan 18, 2021

Toyota of Richardson responded

Thank you for the kind words! I am so happy to hear that we could help. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Jonathan Glasscock, Customer Loyalty Manager

January 02, 2021

Dealership Rating
Employee Rating

Robert quickly helped me find the perfect vehicle and went over the buying process slowly so that I knew exactly what I was purchasing and the cost associated with it. More

by cnye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Carr/Finance

Jan 04, 2021

Toyota of Richardson responded

We're always happy to help. Thanks for taking the time to rate us! Please let us know if you need anything else. --Johnathan Glasscock, Customer Loyalty Manager

December 02, 2020

Dealership Rating
Employee Rating

Robert was such a pleasure to work with that we ended up buying 2 vehicles from him in the same day! He answered all questions and made sure we got everything we were wanting! He will be our lifetime car sa More

by blero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2020

Toyota of Richardson responded

Thank you, Blero! I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Brandi Binkley, Customer Loyalty Manager

November 11, 2020

Dealership Rating
Employee Rating

Robert went above and beyond to find us the cars we wanted. His service was OUTSTANDING! We will recommend him for sure to all of our friends. We left with two cars instead of one. More

by SGooch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2020

Toyota of Richardson responded

Thank you so much! We're happy to hear our team could help find you a pair of vehicles that worked for you. Please let us know if we can help you with anything in the future. --Brandi Binkley, Customer Loyalty Manager

November 11, 2020

Dealership Rating
Employee Rating

Robert made the process seamless, quick and enjoyable. I found him to be knowledgeable and trustworthy. I would recommend him to anyone looking to purchase a car. More

by SJRealEstate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2020

Toyota of Richardson responded

I am happy to hear it! Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Brandi Binkley, Customer Loyalty Manager

October 12, 2020

Dealership Rating
Employee Rating

Robert helped my wife and I each purchase a car, one used and one new. I could tell he was aiming to fit us in the right car, not just make a sale. He knew the cars and how best to align us with the vehicles More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2020

Toyota of Richardson responded

Thank you for the kind words, Sam! I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Brandi Binkley, Customer Loyalty Manager

September 29, 2020

Dealership Rating
Employee Rating

Toyota of Richardson (used) has competitively priced vehicles and Robert made the buying process an ease. He was upfront, friendly, and easy to work with. Thank you Robert! More

by A.Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2020

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Let me know if you need anything else. --Brandi Binkley, Customer Loyalty Manager

September 28, 2020

Dealership Rating
Employee Rating

Great knowledge and honest advice. We purchased two cars and we are extremely happy with the service! I could tell from the get go he wanted to make sure we were confident in our decision to buy the vehicle More

by Veronica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2020

Toyota of Richardson responded

Thank you, Veronica. I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Brandi Binkley, Customer Loyalty Manager

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