Roben Harris

Mr. Newton was very professional and had us in and out very quickly. I would recommend everyone to him. very quickly. I would recommend everyone to him. More

by matthewsfloorcovering Verified Customer Verified Customer

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I strongly urge everyone - especially women - to avoid the Nissan of Athens dealership. I was shopping for a used vehicle and had worked with a very nice salesman, Ruben, for a couple days. During the neg the Nissan of Athens dealership. I was shopping for a used vehicle and had worked with a very nice salesman, Ruben, for a couple days. During the negotiations I showed Reuben a cashiers check to disclosed my intention to pay cash. We finally reached an agreement on the “walk out the door” price. Both satisfied, we shook hands and signed the deal. I was bothered but chose to overlook when Leonard, the finance manager, walked in and introduced himself to my husband without acknowledging me. However, things got worse when Leonard continued to decline our already accepted cash offer, stating that the agreed upon price would now only be available if we financed through Nissan directly. I was surprised and pressed him for clarification, and was sorely disappointed when the only explanation he offered was blaming me for not reminding them during the process that I was paying cash. His terms were that I could only put down about 30% and would have to finance the remaining balance at 7.99% for 72 months. Even still, after some maddening back and forth, I finally agreed to pay $500 more for the car. While waiting on the paperwork I asked Leonard if I could speak to a manager about some concerns that I had about my experience. To be transparent: I had agreed to the higher price because I still felt I was getting a good deal, and although I wasn’t thrilled with how everything transpired, I would have left a happy customer with a simple “I’m sorry for the confusion/mistake, but we appreciate your business.” To my shock, the manager, Austin Cooper, refused to come see me.  Instead, he sent Leonard back to relay to me: “if you feel like you are being treated unfairly you should leave.” While I understand my right to walk away, I felt it was incredibly rude to refuse to speak to a customer who is trying to spend almost $30,000 and asking only a moment of his time. I was further disappointed when Leonard defended their shady practices as well as Austin’s unwillingness to talk to me. “You don’t understand - he is a busy man and doesn’t have time for your complaints.”  I left Nissan feeling disrespected, enraged and disgusted by the way I was treated. I urge others to consider spending their money where they will be treated as a valued customer rather than a nuisance. More

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Braxton was amazing! He was very pleasant and understanding! Will definitely be back for future purchases! He was very pleasant and understanding! Will definitely be back for future purchases! More

by Marie87 Verified Customer Verified Customer

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2 people told me the car has been serviced. There were no service sticker and ño fluids were topped off. The maintenance oil change was not reset. There were no service sticker and ño fluids were topped off. The maintenance oil change was not reset. More

by wayneman Verified Customer Verified Customer

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It was a great experience buying my new car Mr. Ruben Harris was very patient and was able to answer all my questions also got me a great deal on my 2023 NISSAN rogue l would highly recommend him Ruben Harris was very patient and was able to answer all my questions also got me a great deal on my 2023 NISSAN rogue l would highly recommend him to anyone that’s ready to buy a NISSAN I would like to thank him for all the help and kindness that he shown to me. More

by Sara zellars Verified Customer Verified Customer

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Friendly employees. Shout out to Roben for a great car buying experience and to Kim Dellinger for her help. Service Dept maintained my car while doing a test drive. Grea Shout out to Roben for a great car buying experience and to Kim Dellinger for her help. Service Dept maintained my car while doing a test drive. Great overall experience. More

by JUJOE1956 Verified Customer Verified Customer

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I purchased a vehicle although the sales was awesome however, the car was missing floor mats the car was on empty, and there was paint in the seats. I was told to return to get my gas filled up the pain however, the car was missing floor mats the car was on empty, and there was paint in the seats. I was told to return to get my gas filled up the paint to be removed out of the seat. also, to receive floor mats upon a coming back to receive those items, I was told no I could not get the floor mats and they would not remove the paint out of the seat to wear the manager of the detail even curse I was very upset to receive a car from a dealership with no floor mats where I had to go purchase my own, and the fact that he did not want to get the paint out of the seats. Therefore I would not return to Nissan of Athens for any of my business no oil change no maintenance. Nothing I will take my business elsewhere. More

by PITTS47112 Verified Customer Verified Customer

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I was kind of surprised that I found the vehicle I wanted there. My sales guy was great. He's a good guy. there. My sales guy was great. He's a good guy. More

by SBMED7165 Verified Customer Verified Customer

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Professional, friendly, and transparent sales people. The Nissan staff took great care of us! Would recommend to a friend. The Nissan staff took great care of us! Would recommend to a friend. More

by MSOPHIAJOSEPH Verified Customer Verified Customer

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I was treated with patience and respect! I wasn’t pushed or prodded! I would recommend this dealership. I wasn’t pushed or prodded! I would recommend this dealership. More

by zeni3233 Verified Customer Verified Customer

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