Robby Ramsey
Robby Ramsey at Vernon Auto Group

Robby Ramsey

GM Service Advisor

Vernon Auto Group

3701 Highway 287 West
Vernon, TX 76384

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5.0
27 Reviews
5.0

27 Reviews

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27 Reviews of Robby Ramsey

December 08, 2025

Dealership Rating
Employee Rating

They are very professional and always go above and beyond to help anyone. Very kind and patient. More

by brendajean1953dc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2025

Vernon Auto Group responded

Thank you so much for your kind words! We pride ourselves on providing exceptional and personalized service to all of our customers. We appreciate your support and look forward to continuing to go above and beyond for you.

Dec 10, 2025

Vernon Auto Group responded

Thank you for your kind words! We take pride in providing exceptional service and going the extra mile for our customers. It's our pleasure to help in any way we can.

November 25, 2025

Dealership Rating
Employee Rating

All aspects of this dealers operation is and continues to be outstanding and should be used as an example for all other dealerships to follow More

by Spare7771969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2025

Vernon Auto Group responded

Thank you for your kind words! It's our goal to provide exceptional service and we're thrilled to hear we're exceeding expectations. Thanks for choosing us!

September 09, 2025

Dealership Rating
Employee Rating

Vernon auto group is an amazing dealership with a great staff. Whatever you need, they’re there every step of the way. They’re customer service is outstanding and I give them a 10 out of 10. More

by philip.delagarza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

Vernon Auto Group responded

Philip, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Vernon Ford. We can't wait to see you again, have a great day.

Sep 11, 2025

Vernon Auto Group responded

Philip, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Vernon Chrysler Dodge Jeep Ram. We can't wait to see you again, have a great day.

May 02, 2025

Dealership Rating
Employee Rating

service manager Jame Baker was top notch, he explained everything they did to my truck. Might want to consider giving him a raise. Very polite and knowledgeable. More

by jblack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Baker

May 04, 2025

Vernon Auto Group responded

Hello there, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

April 11, 2025

Dealership Rating
Employee Rating

Service was fast, employees accommodating. Facility was clean, waiting area and restroom were spotless! Perfect. More

by Pljones701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Vernon Auto Group responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 07, 2023

Dealership Rating
Employee Rating

Chris is a great guy, but our truck has been in the shop since August 1, 2023 and they can't give us any answers as to when it will be fixed. Nor have they given us a loaner vehicle. We always try to shop More

by beccasuew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Dunson

Sep 21, 2023

beccasuew responded

I would like to retract this review as Chris Dunson and the entire team at Vernon Auto group went above and beyond to take care of all of our service issues. Thank you so much to Chris and his team for doing the right thing.

October 09, 2017

Dealership Rating
Employee Rating

Great Experience Really enjoyed working with Robby and Morgan. Their communication, customer service and follow up was excellent. Will be calling them again on our nex More

by Clint L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Morgan Chavez

Oct 13, 2017

Vernon Auto Group responded

Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.

September 26, 2017

Dealership Rating
Employee Rating

Purchase of 2017 exhibition Wonderful experience! Beat other dealerships that were a lot closer to my hometown. Helpful advice and knowledge throughout the process. Will be doing More

by Bs123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Morgan Chavez, Stephanie Fernandez, Anna Garcia

Sep 26, 2017

Vernon Auto Group responded

Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.

September 13, 2017

Dealership Rating
Employee Rating

Quick service The process went very quickly and they worked diligently to find us the car that works for us. It was even delivered to us before leaving town on vaca More

by BAnaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Dunson, Rodney Haston , Shelby Langston, Emily Thompson

Sep 29, 2017

Vernon Auto Group responded

Thank you for sharing your experience with us! We greatly appreciate it! Lets us know if we can help anytime!

September 11, 2017

Dealership Rating
Employee Rating

Excellent Worked hard for my business and got a good price on the car. This is the second vehicle purchased there and will return to purchase another. More

by Brandon McGinty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Arteaga, Sheridyn McNair

Sep 15, 2017

Vernon Auto Group responded

Thank you for sharing your experience with us! We greatly appreciate it! Lets us know if we can help anytime!

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