Robbie Lebert

After buying a “NEW” jeep from Walt Massey Jeep, I started having problems with the jeep. They sold me a jeep that had problems with leaking, visors had spots, I found the tire jack was all rusted. It started having problems with the jeep. They sold me a jeep that had problems with leaking, visors had spots, I found the tire jack was all rusted. It was as the new jeep they sold me, had been under water. After giving WM the opportunity to make it right they told me there was nothing they could do that I needed to work with Jeep manufacturer and not them. If you buy a new jeep from WM, make sure you have it checked out. Less than one year of buying the new jeep, I was so over it I traded it in with less than 5k miles. I went to Autonation in Mobile, AL and purchase a real new jeep. Becareful with Walt Massey they will rip you off. More

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Very professional and courteous experience. Everyone involved went out of their way for a very good experience and ease of buying a new vehicle. They found and delivered the vehicle I was wantin Everyone involved went out of their way for a very good experience and ease of buying a new vehicle. They found and delivered the vehicle I was wanting. Very courteous and friendly staff. More

by twalters8 Verified Customer Verified Customer

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Mr. LeBert was wonderful to my family with the purchase of my daughter first dealership purchase of a used truck. Couldn’t ask for better and more honest service. Thanks again to employing such wonderful of my daughter first dealership purchase of a used truck. Couldn’t ask for better and more honest service. Thanks again to employing such wonderful people More

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Robbie Lebert was wonderful to work with. Robbie went to Wal Mart and jumped my daughters car off. Then followed her back to dealership and check her battery and replaced it. He went above a Robbie went to Wal Mart and jumped my daughters car off. Then followed her back to dealership and check her battery and replaced it. He went above and beyond his job as service manager. More

by cwelford Verified Customer Verified Customer

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Amazing Service! Thank you for the amazing service and great hospitality! I am very busy and their pickup service saved me a lot of time. I will use Walt Massey’s se Thank you for the amazing service and great hospitality! I am very busy and their pickup service saved me a lot of time. I will use Walt Massey’s service department for future service needs on my Ram 2500. More

by tiderolls80 Verified Customer Verified Customer

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Recall I went in for a recall on my truck. I ended up trading in my ram on a GMC Sierra. Had a great experience with service and sales. I went in for a recall on my truck. I ended up trading in my ram on a GMC Sierra. Had a great experience with service and sales. More

by michaelwsaksa Verified Customer Verified Customer

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Wonderful service Everyone was great and very helpful from the sales lady to the managers and all! They made sure I understood everything that was going on! Everyone was great and very helpful from the sales lady to the managers and all! They made sure I understood everything that was going on! More

by mondobarnes2014 Verified Customer Verified Customer

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Smooth easy purchase I really enjoyed buying a new 2019 Ram Big Horn. I was surprised by the amount of rebates that Tera Dennis was able to get for me. I wasn't really l I really enjoyed buying a new 2019 Ram Big Horn. I was surprised by the amount of rebates that Tera Dennis was able to get for me. I wasn't really looking to buy new but with the price after rebates it was definitely the way to go. More

by huntingcrazy00 Verified Customer Verified Customer

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Could not ask for better service! I brought in my new Toyota Tacoma for its very first oil and filter change. I could have taken it to the original dealership and gotten a "free oil ch I brought in my new Toyota Tacoma for its very first oil and filter change. I could have taken it to the original dealership and gotten a "free oil change." I trust Walt Massey to keep my vehicles properly serviced. I encourage anyone looking for professional service to look no further than our local Lucedale Walt Massey automotive, for all your vehicle service. Thanks again Walt Massey! More

by mos031169 Verified Customer Verified Customer

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Benefit of the doubt Dropped my truck off at 10am. I had an appointment for ball jointsto be installed and an alignment. I live 30 minutes away so I call twice to check on Dropped my truck off at 10am. I had an appointment for ball jointsto be installed and an alignment. I live 30 minutes away so I call twice to check on it. No returned calls. I show up at 4:45 PM only to be told the the alignment rack to not big enough for my truck. Now they where having computer issues that day from what I've been told. Not sure how this plays out in me not being notified hours before I showed up. More

by driver1976shawn Verified Customer Verified Customer

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