Robb Whisenant
Robb Whisenant at Silveira GMC
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Robb Whisenant

Service Advisor

Silveira GMC

985 Healdsburg Ave
Healdsburg, CA 95448

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4.7
27 Reviews

Dealership Experience

3 yrs, 4 mos

4.7

27 Reviews

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27 Reviews of Robb Whisenant

April 07, 2025

Dealership Rating
Employee Rating

Your crew did a great job. They’re very knowledgeable about their their job and it was finished. Finished in a good time. More

by Mark ferronato
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Recommend Dealer
Yes

Other Employees Tagged: Marc Rochioli

March 29, 2025

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Very consistent and always take great care. It is nice to know my truck is in good hands. More

by gmc.trucks
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Recommend Dealer
Yes

Other Employees Tagged: Marc Rochioli

March 09, 2025

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Customer focused, proactive, knowledgeable, professional. We’ve been customers since 1977 for both sales and service. This service was to replace a camera module and battery. Both done perfectly. More

by badstubner
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Rochioli

Mar 10, 2025

Silveira GMC responded

Thank you for your continued trust and loyalty since 1977! We truly appreciate your kind words about our team. It’s always our goal to provide proactive care to keep you on the road. We look forward to serving you again in the future!

March 06, 2025

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The entire crew from the receptionist/cashier to the service writers and technicians are all, professional, knowledgable and courteous. We enjoy bring our vehicles to Silveira. More

by RON@PAVELKAS.COM
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Recommend Dealer
Yes

Other Employees Tagged: Gregg Wiltermood, Marc Rochioli

Mar 10, 2025

Silveira GMC responded

Thank you for your kind words and for trusting Silveira with your vehicles! We’re thrilled to hear that our team provided you with a professional and courteous experience. Customer satisfaction is our top priority, and it’s great to know that you enjoy bringing your vehicles to us. We truly appreciate your support and look forward to serving you again in the future!

March 05, 2025

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Dealership is very well versed. Service is outstanding and very responsive. Service department calls when vehicle is ready. Well satisfied. More

by jack90
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Recommend Dealer
Yes

Other Employees Tagged: Marc Rochioli

Mar 10, 2025

Silveira GMC responded

Jack, thank you for the 5 stars and your kind words about our service team! Happy to hear we have earned your loyalty. We look forward to seeing you again in the future

March 01, 2025

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Always clean and organized, employees are friendly and respectful. Easy to schedule service appointments and the job is done on time. Great people and service. More

by psswayne
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Recommend Dealer
Yes

Other Employees Tagged: Marc Rochioli

Mar 10, 2025

Silveira GMC responded

Thank you so much for your kind words! We’re happy to hear that you had a great experience and found our team friendly and helpful. Making service easy and getting the job done right on time is what we strive for. We appreciate your support and look forward to seeing you again!

February 18, 2025

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We’ve been customers of Silveiras since 1977: four new cars and trucks, two used cars, and service. The experience has always been exceptional. The service department is easy to access and schedule on the More

by badstubner
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marc Rochioli

Feb 23, 2025

Silveira GMC responded

Thank you for your incredible loyalty and support since 1977! We truly appreciate your trust in Silveira and are honored to have been part of your automotive journey for so many years. It’s wonderful to hear that our service department and team members have consistently provided you with the exceptional experience we strive for. As a family-owned dealership, we take great pride in delivering personalized service that makes our customers feel valued, and your kind words mean the world to us. We look forward to continuing to serve you for many more years to come! Best, Silveira GMC

February 16, 2025

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Marc is very conscientious, trustworthy and knowledgeable as a service advisor. I enjoy interacting with him when I bring my car in for any kind of service. More

by Teresa
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Recommend Dealer
Yes

Other Employees Tagged: Marc Rochioli

Feb 23, 2025

Silveira GMC responded

Thank you for your kind words! We're thrilled to hear that Marc has provided you with the service we strive for. We appreciate your loyalty and look forward to continuing to provide you with excellent care every time you visit.

February 15, 2025

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Marc was very helpful And the service was quick and easy. The weight was very minimum and the service was great. I would take my truck here anytime thanks for your good service. More

by rjech32
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Recommend Dealer
Yes

Other Employees Tagged: Walter Crockett, Marc Rochioli

Feb 23, 2025

Silveira GMC responded

We greatly appreciate you taking the time to leave a review! We're thrilled to hear that Marc provided you with helpful service and that your visit was quick and easy. We strive to make every experience as smooth as possible, and we appreciate your trust in us. We look forward to serving you and your truck again in the future!"

February 02, 2025

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Employee Rating

Mark was very helpful and professional and helped get this situation rectified. I appreciate the prompt and follow through on the whole situation More

by rjhollinger
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Recommend Dealer
Yes

Other Employees Tagged: Marc Rochioli

Feb 04, 2025

Silveira GMC responded

Thank you so much for sharing your experience! We're really happy to hear that Mark could help out and get everything sorted for you. It means a lot to us that you noticed the extra care we put into making sure things go smoothly. If you ever need anything else or just want to say hi, we're here for you. Thanks again, and safe travels!

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