Robb Whisenant

The service writers were both very nice. waited 3 wks for a part.was given loaner cars, not very clean, either of them..was not impressed with older service manager, no cust. Svc skills, ga waited 3 wks for a part.was given loaner cars, not very clean, either of them..was not impressed with older service manager, no cust. Svc skills, gave an attitude when I mentioned loaner cars not clean..said "I heard you, you already said that" cockily..I had asked to talk with him since no one could say when part would arrive for shift to park issue.otherwise everything good. More

by hptipton Verified Customer Verified Customer

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Excellent sales and service. Accurate estimates and great pricing with a clean facility and a staff that’s wonderful to work with! Accurate estimates and great pricing with a clean facility and a staff that’s wonderful to work with! More

by dalcielo.creations Verified Customer Verified Customer

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Mark has always taken good care of me and made sure everything was handled properly. everything was handled properly. More

by RUTHSELF Verified Customer Verified Customer

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Very nice and professional people. I go to Healdsberg instead of Santa Rosa because the other dealership service writer was very rude to me. I go to Healdsberg instead of Santa Rosa because the other dealership service writer was very rude to me. More

by wjy44 Verified Customer Verified Customer

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Easy to pull up to the service center and get quickly helped from the service team. helped from the service team. More

by westonfielder Verified Customer Verified Customer

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I purchased my vehicle here and I have had all my service's completed at the dealership and have parse for everything. service's completed at the dealership and have parse for everything. More

by larry434nj Verified Customer Verified Customer

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Silvera, is an awesome dealership in my experience. They stood 100% behind their product and have gone above and beyond what other dealerships would do in my opinion Mark a Awesome service manager They stood 100% behind their product and have gone above and beyond what other dealerships would do in my opinion Mark a Awesome service manager More

by RON.BABBINI Verified Customer Verified Customer

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The work was done quickly and for the quoted price. Will being going back as the need arises Will being going back as the need arises More

by DSQUARED7522 Verified Customer Verified Customer

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Great place to buy nice clean dealership grate staff will be coming back sell person real nice be coming back sell person real nice More

by dgbaby228 Verified Customer Verified Customer

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They did not perform all the work I asked them to do. 1. Ask them to do a tune up, fix sqeaking belt, put in heater seats, and tranny tune up. All they did was tranny tune up and change couple filters. W 1. Ask them to do a tune up, fix sqeaking belt, put in heater seats, and tranny tune up. All they did was tranny tune up and change couple filters. While truck was in there for replacement of the rear-end, I Asked them to do body work on passenger side while truck, they did do a mostly good job , there is a spot they missed on my door that looks like a hard rubbing spot. I live a ways away from healdsburg so I have to burn a days work to get my truck there and pick up. So I was very disappointed in their service. Now I am waiting for them to call me when they have all the parts for heated seats, 2 weeks later still nothing from them to bring in my truck so they can finish. Also after picking up my truck next I learned my Bumber sensors aren't even working anymore, so I called them to tell almost 3 weeks and they never even called me back about it. Now I don't even want them to finish work they are not trustworthy. In my opinion All this after they had my truck about a month or a little more. More

by sprayman1969 Verified Customer Verified Customer

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