Robb Reierson
Robb Reierson at Luther Family Buick GMC

Robb Reierson | Page 79

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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832 Reviews
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832 Reviews

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832 Reviews of Robb Reierson

July 29, 2018

Dealership Rating
Employee Rating

Top notch service Everyone I came in contact with at the dealership was friendly and helpful. Richard did a great job of helping me understand all the new equipment on More

by RESTEMAYERJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Gorby , Richard Medley, There were more but I can’t remember all the names.

Aug 01, 2018

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 29, 2018

Dealership Rating
Employee Rating

Great Very pleased with Luther. We done business with these guys for over 10 years. We’ve bought several cars here. Service has always been good. More

by CHUCKDRAKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich , Dale Amsbaugh, Tom Carrier, Luther Representative

Aug 01, 2018

Luther Family Buick GMC responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 28, 2018

Dealership Rating
Employee Rating

Cost is way too high They were very helpful but charge way too much for labor. Also in the past they never charged me for a loaner vehicle, this time, I had to pay $30. More

by breoncca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 01, 2018

Luther Family Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 27, 2018

Dealership Rating
Employee Rating

Great service Fast and friendly service to repair our DVD player along. Part arrived in a very timely manner and they were able to install shortly after. More

by sherrryd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2018

Luther Family Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 27, 2018

Dealership Rating
Employee Rating

Excellent Service Luther always has friendly and fast service. I was able to get my car in and out quickly. Robb was excellent to work with and is very knowledgeable. More

by jenniechristians
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2018

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 21, 2018

Dealership Rating
Employee Rating

Absolutely superior They were very helpful, friendly, courteous my car was in an out in no time I paid the bill and left… I’m looking at buying a car in another year or s More

by GRUNTDOC71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson

Aug 01, 2018

Luther Family Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 12, 2018

Dealership Rating
Employee Rating

Repair and purchase. Service was fast, friendly and courteous. Time spent was minimal in Service Dep. That was a plus also. Buying new also friendly, knowledgeable an More

by WITTE.PATRICIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryce Neva, Lin Pratschner

Jul 12, 2018

Luther Family Buick GMC responded

Patricia - We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 12, 2018

Dealership Rating
Employee Rating

I love this dealership! The customer service at Luther has been top notch for several years for me! I just bought my second Yukon from them and couldn’t be more pleased. To More

by MJELSTADS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson , Mark Carlson, Tom Carrier, Troy Weist

Jul 12, 2018

Luther Family Buick GMC responded

Thank you for this awesome review and for coming back to see us for your second Tahoe! We are always happy when excellent customer service leads to repeat customers. We're thrilled to have you as part of the Luther Family Buick GMC family! Let us know if there is anything we can help you with in relation to your vehicles! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 01, 2018

Dealership Rating
Employee Rating

Good service -too slow Takes a little too long for a routine lube job and tire rotation..Need a true quick lube where you can come in without a reservation.IA reservation is More

by marcusr41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2018

Luther Family Buick GMC responded

Thank you for taking the time to provide us this feedback, Marcus. At Luther Family Buick GMC, we strive to provide a 5-star experience for all our customers and it seems we fell short this time. Please contact us at your earliest convenience to provide us the opportunity to discuss your visit in greater detail. We look forward to working with you again down the road, thanks! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 22, 2018

Dealership Rating
Employee Rating

Didn't pressure me to do repair that was too expensive. The dealership has never pressured me to do repairs that are too expensive for an older car. I think they have always been fair and honest with me. More

by HIREDPEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2018

Luther Family Buick GMC responded

Thank you for giving us the opportunity to show you the difference here at Luther Family Buick GMC. We appreciate your business! Reach out if you need anything else, be it service or sales. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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