Robb Reierson
Robb Reierson at Luther Family Buick GMC

Robb Reierson | Page 7

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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832 Reviews
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832 Reviews

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832 Reviews of Robb Reierson

April 02, 2023

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Employee Rating

Had to wait 2 week to get in. Charged 113$ for oil change. All that was done was oil change for that price. More

by timb3
Service Price Transparency
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Service Communication
Recommend Dealer
No
Apr 04, 2023

Luther Family Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 02, 2023

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Employee Rating

Fast, friendly and easy to work with! Never makes you feel like questions are dumb. More

by JULIE_RANDALL68
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 04, 2023

Luther Family Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 24, 2023

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Employee Rating

They are always friendly and I trust them to tell me the truth what my car needs. More

by craigfink
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Robin Tollefson

Mar 27, 2023

Luther Family Buick GMC responded

Thank you for the glowing review! I take pride in our customer service and do whatever I can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 22, 2023

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Employee Rating

They got me an appointment as soon as they could. My truck was in the shop right away, and Robb let me know what was going to be done and an approximate time line. Work was completed promptly. Rob More

by shanesimmons80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2023

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 19, 2023

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Rob is a great, friendly guy! I was definitely glad to do business with him! More

by bw1002
Service Price Transparency
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Recommend Dealer
Yes
Mar 21, 2023

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 14, 2023

Dealership Rating
Employee Rating

Robb was very good at explaining exactly what was wrong with my car and what needed to be done to correct the problem. When I picked my car up Robb was gone for the day but the others were extremely helpfu More

by lmf1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson

Mar 16, 2023

Luther Family Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 12, 2023

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Employee Rating

I actually worked with Robin Tollefson on this visit. He's always been outstanding to work with, along with Robb. Appreciate the attention to detail and personalized service. More

by cassie.mcnames
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson

Mar 15, 2023

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 02, 2023

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Employee Rating

The service department handled my 2023 GMC on a Saturday morning without any appointment, very speedy and got the problem fixed More

by Jbfarm
Service Price Transparency
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Recommend Dealer
Yes
Mar 05, 2023

Luther Family Buick GMC responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 24, 2023

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Employee Rating

After noticing a service engine light and service emission system warning, I knew I needed to get my pickup in for warranty work prior to reaching the maximum mileage. While being booked up in the s More

by bsessler0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2023

Luther Family Buick GMC responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Luther Family Buick GMC was able to provide you with an awesome experience! I really appreciate this feedback and I will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 13, 2023

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Employee Rating

Robb is always so helpful and friendly. I appreciate him so much for his concern and doing what he can to help me. He responds quickly and always gives his best advice because he cares!! More

by Aromsdal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2023

Luther Family Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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