Robb Ortolano
Robb Ortolano at Hyundai of Wesley Chapel
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Robb Ortolano

Sales Representative

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.8
32 Reviews
4.8

32 Reviews

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32 Reviews of Robb Ortolano

September 22, 2024

Dealership Rating
Employee Rating

I was grateful for Robb O and David P. They were very patient and informative, especially with us being there from 10a until 8:30p. They fought for my purchase and I appreciate them! More

by NIQUEB305
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Pichardo

Sep 23, 2024

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. Robb, David, and our team appreciate your business and hope to see you again soon! Sincerely, Manny Lopez Internet Sales Manager

September 05, 2024

Dealership Rating
Employee Rating

The worst ever dealership. They don't give a xxxx about you, once you purchase a vehicle from them. They never fulfill there promises. I regret making my family and friends p More

by AKHILMADUPU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 08, 2024

Hyundai of Wesley Chapel responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sincerely, Manny Lopez Internet Sales Manager

June 27, 2024

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Employee Rating

I really like my experience with hyundai and Robb, he helped us a lot. I think I made the best choice. More

by charlesblondelauguste
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 27, 2024

Hyundai of Wesley Chapel responded

Thank you, Charles, for sharing your experience with us! We're happy to hear it went well with Robb and truly appreciate your feedback. Sincerely, Manny Lopez Internet Sales Manager

June 13, 2024

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Employee Rating

Great shopping experience: Robb was helpful before, during and after the sale. He sold me the vehicle I was looking for without trying to upsell. He was courteous and respectful of my time. Great co More

by dorothee2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 14, 2024

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with Robb and our team. We're glad to hear we delivered such a great experience! Sincerely, Manny Lopez Internet Sales Manager

June 11, 2024

Dealership Rating
Employee Rating

Left with a new car that had issues and should’ve been examined before leaving the lot . Part is on back order and now having to wait for my car to be delivered to me More

by shaniceRivera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: John Guzman, Arthur "AJ" Wilson, Karl Morales , Yeimer Volcanes

Jun 11, 2024

Hyundai of Wesley Chapel responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sincerely, Manny Lopez Sales Manager

June 05, 2024

Dealership Rating
Employee Rating

Robb was of great help with assisting me in buying my first car. He made the process quick and easy. More

by Ashley
Recommend Dealer
Yes
Jun 06, 2024

Hyundai of Wesley Chapel responded

Ashley, thank you so much for choosing Hyundai of Wesley Chapel! Please let us know if we can be of any more assistance. Sincerely, Manny Lopez Internet Sales Manager

June 05, 2024

Dealership Rating
Employee Rating

Caught the dealership in 3 separate lies during our process. We were there for nearly 7 hours, which is normal. We were told our new monthly payment would not exceed the payment at make on the car we w More

by Darwin.keforkian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 09, 2024

Hyundai of Wesley Chapel responded

Thank you for providing this feedback, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Sincerely, Manny Lopez Internet Sales Manager

May 31, 2024

Dealership Rating
Employee Rating

Robb was great! ! Top notch customer service! It’s the second car I bought with him and I highly recommend him More

by ABRAO10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 01, 2024

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robb met your expectations. Thank you again for choosing Hyundai of Wesley Chapel; we look forward to having you as one of our valued customers for many more years to come! Sincerely, Manny Lopez Internet Sales Manager

May 24, 2024

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Employee Rating

Brightly, lighted, and clean. Well informed and curtesy salesman. They explained every question I had. I will pass the word around. More

by tdingmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2024

Hyundai of Wesley Chapel responded

Thank you so much for choosing Hyundai of Wesley Chapel! Please let us know if we can be of any more assistance. Sincerely, Manny Lopez Internet Sales Manager

May 17, 2024

Dealership Rating
Employee Rating

Robb and Dave were very knowledgeable and made our lease buy out at Hyundai quick and hassel free More

by HZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave pechado

May 19, 2024

Hyundai of Wesley Chapel responded

Thank you so much for choosing Hyundai of Wesley Chapel! Please let us know if we can be of any more assistance. Sincerely, Manny Lopez Internet Sales Manager

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