Robb Ortolano

I love Wesley Chapel dealer because they are prompt and honest and the salesman gave us a very fair price for the car. I was very Satisfy honest and the salesman gave us a very fair price for the car. I was very Satisfy More

by ADA526 Verified Customer Verified Customer

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I was grateful for Robb O and David P. They were very patient and informative, especially with us being there from 10a until 8:30p. They fought for my purchase and I appreciate them! They were very patient and informative, especially with us being there from 10a until 8:30p. They fought for my purchase and I appreciate them! More

by NIQUEB305 Verified Customer Verified Customer

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The worst ever dealership. They don't give a xxxx about you, once you purchase a vehicle from them. They never fulfill there promises. I regret making my family and friends p They don't give a xxxx about you, once you purchase a vehicle from them. They never fulfill there promises. I regret making my family and friends purchasing cars from these guys( we actually bought 4 cars) now i am making sure no one even in my community any one car from them. Mainly the guy called Rob Ortolano needs to learn the definition called empathy. More

by AKHILMADUPU Verified Customer Verified Customer

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I really like my experience with hyundai and Robb, he helped us a lot. I think I made the best choice. helped us a lot. I think I made the best choice. More

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Great shopping experience: Robb was helpful before, during and after the sale. He sold me the vehicle I was looking for without trying to upsell. He was courteous and respectful of my time. Great co during and after the sale. He sold me the vehicle I was looking for without trying to upsell. He was courteous and respectful of my time. Great communication. More

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Left with a new car that had issues and should’ve been examined before leaving the lot . Part is on back order and now having to wait for my car to be delivered to me examined before leaving the lot . Part is on back order and now having to wait for my car to be delivered to me More

by shaniceRivera Verified Customer Verified Customer

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Caught the dealership in 3 separate lies during our process. We were there for nearly 7 hours, which is normal. We were told our new monthly payment would not exceed the payment at make on the car we w process. We were there for nearly 7 hours, which is normal. We were told our new monthly payment would not exceed the payment at make on the car we were trading in. That ended up being untrue and initially almost $70 more. When we declined that offer and the gentleman in the office was trying to "find a better deal" I found out they were offering us $3500 LESS than the bottom trade in value of our car. I then asked for a manager to get involved and the manager gave us $1000 more in trade in value. This brought our new monthly payment to within $10 of what we were currently paying, so st decided to proceed with signing the paperwork. I then noticed that they had the vehicle at were purchasing marked at $185,00. But that's not what what we were paying, we were paying $16,995. So I asked for a manager again and they had no excuse for this at all but anybody with a brain knows exactly what they were doing. Once they had that remedied and we had to resign all the CORRECT paperwork, our monthly payment was now down to under what we were currently paying. So, we were ecstatic. We had to catch them trying to swindle us on multiple occasions, but hey.... we stuck to our guns and got a legit deal at the end of the day. Yall should be ashamed of yourself ! More

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Robb was of great help with assisting me in buying my first car. He made the process quick and easy. first car. He made the process quick and easy. More

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Robb was great! ! Top notch customer service! It’s the second car I bought with him and I highly recommend him ! Top notch customer service! It’s the second car I bought with him and I highly recommend him More

by ABRAO10 Verified Customer Verified Customer

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Brightly, lighted, and clean. Well informed and curtesy salesman. They explained every question I had. I will pass the word around. Well informed and curtesy salesman. They explained every question I had. I will pass the word around. More

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