Rob Trax
Rob Trax at Bill Jacobs BMW
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Rob Trax

Sales Manager

Bill Jacobs BMW

2495 Aurora Ave
Naperville, IL 60540

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5.0
40 Reviews
5.0

40 Reviews

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40 Reviews of Rob Trax

December 31, 2024

Dealership Rating
Employee Rating

The whole experience was great Hussain myself person was very patient and informative. Mo in finance was also great and Rob The sales manager was very pleasant to deal with. Thank you. More

by Moe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: HUSAIN SHEIKHANI , Moe the finance manager

December 26, 2024

Dealership Rating
Employee Rating

They were able to work with me and make sure I got exactly what I wanted. They were always thorough and made sure every question was answered. More

by Halbachm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Shneider

December 19, 2024

Dealership Rating
Employee Rating

This is my second purchase of a BMW from Bill Jacobs. Service is very important to me and with my first BMW I experienced excellent maintenance and service on my car. This made it very easy for me to mak More

by Ronapapini
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Christian Johnson

December 08, 2024

Dealership Rating
Employee Rating

Everyone we dealt with from our arrival to after our purchase were very polite and available for all our questions. More

by asiron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Schneider - Excellent

November 21, 2024

Dealership Rating
Employee Rating

Jessica helped us on purchasing X7, it was a great experience, and Rob is a great manager, thank you both! More

by Liang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Presniakovas

October 31, 2024

Dealership Rating
Employee Rating

I leased my first BMW, my experience at Bill Jacobs was smooth and quick, Husaine helped me thru the whole process, big shout out to him, he was knowledgeable, honest, and quick to answer any of my questio More

by mhernan05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: HUSAIN SHEIKHANI

Nov 14, 2024

Bill Jacobs BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 14, 2024

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out to us if there's anything more we can do!

October 29, 2024

Dealership Rating
Employee Rating

I have leased two vehicles through Bill Jacobs now and it has been an excellent experience both times. My Sales Advisor, Russ, has been there to help with any questions I've had from day 1 with the 2 series, More

by JStruett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Russ Millard

Nov 14, 2024

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Nov 14, 2024

Bill Jacobs BMW responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 23, 2024

Dealership Rating
Employee Rating

Sales person (Stefan) and all related staff and management was well informed, easy to work with and responsive. They made the entire process easy and logical. More

by Dennis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 14, 2024

Bill Jacobs BMW responded

Hi Dennis, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 19, 2024

Dealership Rating
Employee Rating

I have been leasing cars from Bill Jacobs for me and my husband for the past 13 +years. I work with Husain sheikhani whose very knowledgeable nice easy to deal with I recommend him 100%. More

by della
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2024

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2024

Dealership Rating
Employee Rating

This was our first time purchasing at Bill Jacobs, and it exceeded expectations in every way. Bill Earnest was a true professional and made sure the process was smooth from start to finish. We never felt pre More

by ewhite77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Earnest

Aug 23, 2024

Bill Jacobs BMW responded

Hi, thank you for taking the time to leave a review for us at Bill Jacobs BMW. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

Aug 23, 2024

Bill Jacobs BMW responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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