Rob Tong

They have the best customer service. Vehicle is always ready when they say it will be. Vehicle is always ready when they say it will be. More

by KWICK4 Verified Customer Verified Customer

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The service people are always friendly, and the work is done quickly and efficiently. The waiting room is clean and comfortable. done quickly and efficiently. The waiting room is clean and comfortable. More

by SHYIONG Verified Customer Verified Customer

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Charly was very nice. Helped us right away, brought the car up front. He was very kind I would highly recommend him to anyone. Helped us right away, brought the car up front. He was very kind I would highly recommend him to anyone. More

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I’ve been very impressed with the Great Lakes Toyota Subaru staff. Noah Courtney is very knowledgeable about our Subaru. Rob Tong has answered all of my inquiries about my Tundra and Michelle Tong gre Subaru staff. Noah Courtney is very knowledgeable about our Subaru. Rob Tong has answered all of my inquiries about my Tundra and Michelle Tong greeted me with a smile. Chris, your technology expert is always happy to assist with my connection issues (it’s me, not the truck). More

by JAYEDEL Verified Customer Verified Customer

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Rob Tong was wonderful! He spent a long time with us and was full of useful information. He spent a long time with us and was full of useful information. More

by JSHADLE Verified Customer Verified Customer

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Rob has always been good to work with. I got a Subaru, Forester in a very timely manner. I got a Subaru, Forester in a very timely manner. More

by JRSGEARS Verified Customer Verified Customer

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Service department was always prompt in answering calls. Unfortunately I did not get practical help when needed. I had to make several calls to get the car to the dealership. Mr Chuck Taylor was helpful in Unfortunately I did not get practical help when needed. I had to make several calls to get the car to the dealership. Mr Chuck Taylor was helpful in helping me. More

by drabasu Verified Customer Verified Customer

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Purchased last three cars from them. Dealt with Rob Tong each time. Would definitely reach out to him when in need of another vehicle. Dealt with Rob Tong each time. Would definitely reach out to him when in need of another vehicle. More

by SANNA0 Verified Customer Verified Customer

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Dan is remarkable, as is the whole service staff. We have had some challenging and unusual service issues over the years, and Dan helped us through one of the most challenging. He is great about comm We have had some challenging and unusual service issues over the years, and Dan helped us through one of the most challenging. He is great about communicating and explaining things and the whole team is exceptionally respectful. Bottom line, because of Dan and other amazing people at Great Lakes, we are confident in trusting all our vehicles to this service team. More

by Andrea Verified Customer Verified Customer

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I’ve purchased two vehicles from Great Lakes (formerly LaRiche Toyota) and I’ve always had a great experience. The sales people are knowledgeable and respectful and I’ve never felt pressured. I anticipate LaRiche Toyota) and I’ve always had a great experience. The sales people are knowledgeable and respectful and I’ve never felt pressured. I anticipate buying from them in the future! More

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