Rob Steiner

Rob listened to what I wanted and the information I had already obtained about buying a 2024 Camry LE Hybrid. He was able to get the vehicle that I wanted in a reasonably short time, given the situation i already obtained about buying a 2024 Camry LE Hybrid. He was able to get the vehicle that I wanted in a reasonably short time, given the situation in fall, 2024, and at a price that was actually more than what I had expected to pay but was in line with or less than what other dealers, located more distant from my home, were charging at that time. Since I bought the car, he has been especially helpful, for example when I was physically unable to come to the delearship to get my permanent license plates installed. He came to my driveway to install them before the temporary plates expired. He also has patiently answered the many questions I have had since I bought the car, and there are many because of all the amazing but complicated safety and other systems in this car that were absent from my 2028 Camry hybrid but were the only reason that I traded in my older car. It was a good experience to work with Rob Steiner. More

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We have been working with Rob for years and he has always worked hard to make us happy 😊 worked hard to make us happy 😊 More

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I ended up connecting with Rob after purchasing 3 Toyotas from Heritage (for the brand, not dealership customer service) over the course of several years. After having issues with follow up when trying to re from Heritage (for the brand, not dealership customer service) over the course of several years. After having issues with follow up when trying to request info several times from past & current contacts at Heritage, I finally reached Rob via phone somehow, and was so impressed with not only his detailed knowledge & feedback, but also his overall professionalism. I actually connected with Rob after deciding to go with another car and dealership all together, but I would not hesitate to recommend Rob to friends & family or contact him myself should I decide to revisit a Toyota purchase in the future. More

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Rob is a great dealer, and I had wonderful experience at Heritage Toyota. I recommend that you ask for Rob when yo come to Heritage. Heritage Toyota. I recommend that you ask for Rob when yo come to Heritage. More

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Rob is an excellent dealer and glad I came to Toyota got the car I wanted good quality service with Rob. Recommend him for any one looking to by a car and I shall. Thank you Rob and will stop by just to say the car I wanted good quality service with Rob. Recommend him for any one looking to by a car and I shall. Thank you Rob and will stop by just to say Hi. 👍 More

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Rob was great to deal with in buying a new car and facilitating trade in as well! Made the process about as painless as it can get and helped to make sure it was affordable and the best car for me! Th facilitating trade in as well! Made the process about as painless as it can get and helped to make sure it was affordable and the best car for me! The car has also been great! More

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Good Experience to buy a Toyota I dealt with Rob first time three years ago when I leased a Highlander. He was very good and helped me to get a good deal. This year, when lease expir I dealt with Rob first time three years ago when I leased a Highlander. He was very good and helped me to get a good deal. This year, when lease expired he helped me get the car I wanted at a very good price. Worked hard to get all my options presented and helped me make a documented choice. I will probably come back if I need another car. More

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A great dealership to purchase a car I purchase cars every couple of years and the only place I do this is at Heritage Toyota , Owings Mills and the only dealer I buy from is Rob Steiner. I purchase cars every couple of years and the only place I do this is at Heritage Toyota , Owings Mills and the only dealer I buy from is Rob Steiner. He is honest and his knowledge of toyotas is remarkable. I always feel like a valued customer and getting a fair deal. I won't go anywhere else and I always trust Rob for the best deal. More

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Rob Steiner is a treasure Too many salespeople nowadays don’t listen to what their customers are telling them. We are telling you how to sell us a car! Rob gets this. He found Too many salespeople nowadays don’t listen to what their customers are telling them. We are telling you how to sell us a car! Rob gets this. He found me exactly what I needed, which happened to be what I wanted at a more than fair price. Everyone else at the dealership were the BEST attitude I’ve seen. All about service, laughing and joking while answering questions. Thank you so much. More

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Easy to deal with Someone had recommended Rob Teiner to me. I felt very comfortable dealing with him. He did not have to convince me to buy a Toyota as we have driven Someone had recommended Rob Teiner to me. I felt very comfortable dealing with him. He did not have to convince me to buy a Toyota as we have driven a Toyota for the past 30 years. However, he gave us choices among options available and explained the difference. We also had a trade-in and felt he dealt very fairly with the worth of the car. More

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