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Rob Smith
Rob Smith at Wood Nissan Lee's Summit

Rob Smith

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.9
301 Reviews
4.9

301 Reviews

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301 Reviews of Rob Smith

June 26, 2025

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Professional service with minimal wait times. They provided excellent customer service. I will continue to use wood’s Nissan!! More

by Debjackson
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Yes
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June 25, 2025

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They are very punctual. Robert provides exceptional service with honest recommendations. Love dealing with him. More

by Sudhir
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Yes
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June 21, 2025

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Great team of people. Always nice and easy to communicate with. Wren is a new addition I believe to the garage and left a kind note after my service. Thank you for all of More

by amberborland
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Recommend Dealer
Yes

Other Employees Tagged: Jack Spence, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Jun 22, 2025

Wood Nissan Lee's Summit responded

Wow—thank you so much! It means the world to us that you make the hour-long drive just to come see our team. We’re lucky to have folks like Wren who go the extra step to make it personal, and I’ll be sure to share your kind words with the crew. We’re always here whenever you need us—oil change or otherwise—and we’ll make sure it stays worth the trip every time!

June 19, 2025

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Always friendly and respectful - quick to get the work done ! Like the staff and the service More

by Larkins1993
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Yes
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Jun 21, 2025

Wood Nissan Lee's Summit responded

We really appreciate you taking the time to share this! Friendly, respectful, and efficient is exactly what we strive for, so it’s great to hear we’re hitting the mark. Thanks for being part of the Wood Nissan family—we like you, too!

June 18, 2025

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They were able to do same day oil change, great service advisor! They were also able to pull old service records on my car to help me navigate the next series of service that’s needed. Great dealership to More

by jodidobyns
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Yes
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Jun 21, 2025

Wood Nissan Lee's Summit responded

We love hearing this—thank you! Same-day service and a sharp advisor who’s on top of your vehicle history? That’s what we’re all about. We’re so glad we could help you plan ahead and keep things simple. Thanks for choosing us, and we’re looking forward to being your go-to team for whatever’s next!

June 16, 2025

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I was very pleased with the service. It was a Friday and extremely busy that day, but the service was amazing. I give 5 stars to my service tech advisor Robert simply amazing! Thanks More

by tdavis6228
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Yes
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Jun 18, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the fantastic review! Fridays can be a whirlwind around here, but I’m thrilled to hear that Robert still made it feel like a VIP experience. He’s definitely one of the best, and I’ll make sure he sees your kind words—they’ll make his day. We truly appreciate your patience and your trust, and we’re always here when you need us. Thanks again for the 5 stars and for noticing the hustle!

June 12, 2025

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I received prompt friendly service. I was happy the washed my car. I will be back. More

by debbiekay90
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Recommend Dealer
Yes

Other Employees Tagged: Kolten Ferrier

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Jun 14, 2025

Wood Nissan Lee's Summit responded

We’re so glad to hear you had a great visit—and even happier to hear the car wash was a nice bonus! Prompt, friendly service is what we aim for every time, and we’ll be ready to welcome you back whenever you need us. Thanks for taking the time to share your experience!

June 11, 2025

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Rob took care of my issue, was able to get in the same day, since web sight offered no availability! He worked with my third party claims and got the best deal possible. My vehicle issue seems to be r More

by Faith II
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Recommend Dealer
Yes
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Jun 13, 2025

Wood Nissan Lee's Summit responded

Thank you for taking the time to share your experience! We’re so glad Rob was able to get you in quickly and go the extra mile working with your third-party claim. It’s great to hear your issue was resolved and that Rob was helpful in advising you on the next steps. We’ll be ready when you’re scheduled to come back in. Thanks again for your trust in us!

June 11, 2025

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I Give Robert smith A 10 He was very polite and nice. Got my car in and out. with him was excellent thank you Robert Smith for your service. More

by lonettataylor1958
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Recommend Dealer
Yes

Other Employees Tagged: Service department I’ll get Robert Smith a 10

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Jun 14, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the awesome feedback! We think Robert Smith is a 10 too—and we're glad to hear he made your visit smooth and stress-free. Getting you in and out efficiently and with a great attitude is what we aim for every time. We'll be sure to pass along the shoutout to Robert—he’ll love hearing this!

June 09, 2025

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Rob always does an excellent job in service. I always appreciate his cheerful attitude also. More

by sml-kilmartin
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Recommend Dealer
Yes
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Jun 12, 2025

Wood Nissan Lee's Summit responded

Thanks so much for the kind words! Rob really is a rockstar, and we’re lucky to have him. I’ll make sure he sees your shoutout—he’ll be thrilled! We appreciate you coming to see us and for taking the time to share your experience. Looking forward to your next visit!

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