Rob Smith
Rob Smith at Wood Nissan Lee's Summit
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Rob Smith

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.8
192 Reviews
4.8

192 Reviews

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192 Reviews of Rob Smith

January 31, 2025

Dealership Rating
Employee Rating

They got me in on time and got me out quickly. Clean facility, nice people and fair prices. What else could you expect? More

by jigbuilder
Service Price Transparency
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Recommend Dealer
Yes

January 30, 2025

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I have used this dealership for 16 years. They work very hard providing excellent customer service. More

by Davestegmann08
Service Price Transparency
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Recommend Dealer
Yes
Feb 01, 2025

Wood Nissan Lee's Summit responded

Wow, 16 years! Thank you so much for your loyalty and kind words. We're honored to have had the opportunity to serve you over the years, and we're thrilled to hear that our team continues to provide excellent customer service. We look forward to many more years of working with you!

January 29, 2025

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I just came from there today where I received wonderful, efficient service from start, when I was greeted at the door to when my service man came to get me and tell me everything checked out okay and I was More

by Matchellmary
Service Price Transparency
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Recommend Dealer
Yes
Feb 01, 2025

Wood Nissan Lee's Summit responded

Thank you for sharing your experience! We're so happy to hear that you received wonderful and efficient service from start to finish. It's great to know that your service advisor continues to treat you with kindness and respect every time you visit. We'll be sure to share your kind words with the team—they’ll appreciate it!

January 28, 2025

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Great experience and timely service. They have kept great records of all service done to my vehicle. More

by mrsslwpt
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kolten Ferrier

Jan 31, 2025

Wood Nissan Lee's Summit responded

Thank you for the kind review! We're glad to hear you had a great experience and appreciated our timely service. Keeping accurate records is important to us, so we’re happy it’s been helpful for you!

January 28, 2025

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Very nice people work here! Curtious and friendly, fast service for an oil change... in and out. More

by vendnews
Service Price Transparency
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Recommend Dealer
Yes
Jan 31, 2025

Wood Nissan Lee's Summit responded

Thank you for your wonderful feedback! We're so glad to hear you had a great experience with our courteous and friendly team. Quick and efficient service is what we strive for—happy to get you back on the road in no time!

January 27, 2025

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Wood Nissan rocks! I especially appreciate the interaction with Robert in the service department. He deserves a trip to Maui. More

by SBOxley
Service Price Transparency
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Recommend Dealer
Yes
Jan 28, 2025

Wood Nissan Lee's Summit responded

Thank you so much for your feedback! We’re thrilled to hear that you had such a positive experience with Robert in our service department. He’s an invaluable part of our team, and we’ll be sure to share your kind words with him. As for that trip to Maui—we agree he deserves it! 😉 We look forward to serving you again in the future. Please don’t hesitate to reach out if there’s anything else we can do for you.

January 25, 2025

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Wood Nissan has always provided excellent service during my visits. The employees are knowledgeable and efficient. Highly recommend! More

by Leeann200
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert

Jan 31, 2025

Wood Nissan Lee's Summit responded

We strive to be the best team for our customers! Thank you for the kind feedback we greatly appreciate it!

January 25, 2025

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Employee Rating

Woods Nissan is my closets dealer however I would go anywhere else. Service is the best doesn't try to lush you into things. They have always handled my vlcars in a timely manner. Best customer service More

by amypense
Service Price Transparency
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Recommend Dealer
Yes
Jan 28, 2025

Wood Nissan Lee's Summit responded

Thank you so much for sharing your experience! We're thrilled to hear that our team has earned your trust with timely service and no-pressure recommendations. Providing top-notch customer care is always our goal, and it means the world to us to hear we're your dealership of choice. If there’s ever anything else we can do for you or your vehicles, don’t hesitate to reach out. Safe travels, and we look forward to seeing you again!

January 23, 2025

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Excellent Dealership. Service and Staff is Superb. Definitely Recommend This Dealership. Will Be Back Again and Again. More

by jhandley1679
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Foster, EJ Laux

Jan 25, 2025

Wood Nissan Lee's Summit responded

Thank you for the kind feedback we greatly appreciate it!

January 23, 2025

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Employee Rating

I had a good service experience yesterday at Wood Nissan. Rob, my service advisor, was a good communicator and made me feel like I had his attention. My truck is running great and I told Rob that Wood would More

by Jay
Service Price Transparency
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Recommend Dealer
Yes
Jan 25, 2025

Wood Nissan Lee's Summit responded

Rob is great, I'm happy to hear he took great care of you! Thank you for the feedback we greatly appreciate it!

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