Rob Smith

Wood Nissan Lee's Summit responded

Wow—thank you so much! It means the world to us that you make the hour-long drive just to come see our team. We’re lucky to have folks like Wren who go the extra step to make it personal, and I’ll be sure to share your kind words with the crew. We’re always here whenever you need us—oil change or otherwise—and we’ll make sure it stays worth the trip every time!

Wood Nissan Lee's Summit responded

We really appreciate you taking the time to share this! Friendly, respectful, and efficient is exactly what we strive for, so it’s great to hear we’re hitting the mark. Thanks for being part of the Wood Nissan family—we like you, too!

Wood Nissan Lee's Summit responded

We love hearing this—thank you! Same-day service and a sharp advisor who’s on top of your vehicle history? That’s what we’re all about. We’re so glad we could help you plan ahead and keep things simple. Thanks for choosing us, and we’re looking forward to being your go-to team for whatever’s next!

Wood Nissan Lee's Summit responded

Thank you so much for the fantastic review! Fridays can be a whirlwind around here, but I’m thrilled to hear that Robert still made it feel like a VIP experience. He’s definitely one of the best, and I’ll make sure he sees your kind words—they’ll make his day. We truly appreciate your patience and your trust, and we’re always here when you need us. Thanks again for the 5 stars and for noticing the hustle!

Wood Nissan Lee's Summit responded

We’re so glad to hear you had a great visit—and even happier to hear the car wash was a nice bonus! Prompt, friendly service is what we aim for every time, and we’ll be ready to welcome you back whenever you need us. Thanks for taking the time to share your experience!

Wood Nissan Lee's Summit responded

Thank you for taking the time to share your experience! We’re so glad Rob was able to get you in quickly and go the extra mile working with your third-party claim. It’s great to hear your issue was resolved and that Rob was helpful in advising you on the next steps. We’ll be ready when you’re scheduled to come back in. Thanks again for your trust in us!

Wood Nissan Lee's Summit responded

Thank you so much for the awesome feedback! We think Robert Smith is a 10 too—and we're glad to hear he made your visit smooth and stress-free. Getting you in and out efficiently and with a great attitude is what we aim for every time. We'll be sure to pass along the shoutout to Robert—he’ll love hearing this!

Wood Nissan Lee's Summit responded

Thanks so much for the kind words! Rob really is a rockstar, and we’re lucky to have him. I’ll make sure he sees your shoutout—he’ll be thrilled! We appreciate you coming to see us and for taking the time to share your experience. Looking forward to your next visit!

Wood Nissan Lee's Summit responded

Thank you for the kind words and for being so understanding! Even when we’re short-staffed and stacked up, our team does their best to keep things moving—and it means a lot to hear that their attitude and effort didn’t go unnoticed. We’re lucky to have great people on both sides of the counter, and we truly appreciate you working with us!