Rob Smith
Rob Smith at Wood Nissan Lee's Summit
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Rob Smith

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.8
181 Reviews
4.8

181 Reviews

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181 Reviews of Rob Smith

January 22, 2025

Dealership Rating
Employee Rating

Always friendly and excellent customer service! I have been a customer for seven years now More

by Bethfielder
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

January 21, 2025

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The work took six weeks. Which I understand is not in their control, but no one ever answers the phone in the service department I would literally have to drive up there More

by paul d
Service Price Transparency
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Jack Spence, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson , The only person I was ever able to really talk to you was Jack when he was available

January 21, 2025

Dealership Rating
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Rob is the best, very professional, great character. ,Very informative. Love coming here. Thanx you More

by Mwilliamschevys10mark
Service Price Transparency
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Recommend Dealer
Yes

January 21, 2025

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In and out in no time. Very professional and friendly staff. I highly recommend them. More

by Diana Elkishawi
Service Price Transparency
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Recommend Dealer
Yes

January 20, 2025

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Rob Smith has always been courteous and professional and today was no exception. Wood Nissan truly puts their customer first. More

by debcowdery
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

January 18, 2025

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Good communication, knowledgeable, respectful. I trust them to keep my family vehicle's running safe and dependable. More

by edmartin1631
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Serik Davidson

Jan 21, 2025

Wood Nissan Lee's Summit responded

We strive to be the best team for our customers! Thank you for the feedback we greatly appreciate it!

January 18, 2025

Dealership Rating
Employee Rating

I had an exceptional experience purchasing my new vehicle from Wood Nissan of Lee's Summit. The entire process was pressure-free, transparent, and tailored to my needs. My salesperson, Jeff C., was professio More

by Linda Sullivan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Catania, EJ Laux

Jan 21, 2025

Wood Nissan Lee's Summit responded

Jeff is great, I'm happy to hear he took great care of you and made the process smooth and easy for you! Thank you for the kind review we greatly appreciate it! Enjoy your new vehicle

January 16, 2025

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Employee Rating

Rob is awesome! Always very friendly, helpful and responsive! Great customer service. Always on top of issues and not only identifies problems but offers recommenda More

by jwhite222000
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

January 16, 2025

Dealership Rating
Employee Rating

I have been dealing with Rob Smith for a few years. He is always very courteous and professional. My wait time was minimal. More

by Sudhir
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

January 15, 2025

Dealership Rating
Employee Rating

Great service ! very friendly . knowledgeable and helpful wiill always use wise nissan for future need More

by richardjohnson2289
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kolten Ferrier

Jan 16, 2025

Wood Nissan Lee's Summit responded

Thank you for the kind review we greatly appreciate it!

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