Rob Schappert
Rob Schappert at Smithtown Toyota

Rob Schappert

Pre-owned Sales

Smithtown Toyota

360 Middle Country Rd
Smithtown, NY 11787

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5.0
15 Reviews

Dealership Experience

6 yrs, 1 mo

Industry Experience

26 yrs, 3 mos

5.0

15 Reviews

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15 Reviews of Rob Schappert

November 01, 2025

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Employee Rating

Rob Schappert and the team at Smithtown Toyota made buying our vehicles an easy and great experience. More

by Lauran.DeRosa
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: John Ferranola

Nov 01, 2025

Smithtown Toyota responded

Thank you for your wonderful review, Lauran! I'm thrilled to hear that Rob and our team at Smithtown Toyota made your vehicle purchase an easy and enjoyable experience. I appreciate your feedback, and we look forward to serving you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 01, 2025

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Employee Rating

Bob was very helpful and a pleasure to work with. He was very responsive to any questions I had and made the process easy. More

by Yvonnelarosa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 02, 2025

Smithtown Toyota responded

Thank you for your kind words, Yvonne! I'm thrilled to hear that Bob provided you with helpful and responsive service during your experience at Smithtown Toyota. We aim to make the car buying process as smooth as possible, and it's great to know we succeeded with you. We look forward to seeing you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 01, 2025

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Can't say enough good things about Rob Schappert and my overall experience at Smithtown Toyota. The epitome of professionalism, courtesy & respect all around. None of the usual "pressure tactics" so typica More

by MARK
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Larisa Racenis, John Ferranola

Nov 02, 2025

Smithtown Toyota responded

Thank you for your lovely review, Mark! We’re overjoyed to hear about your positive experience with Rob and our team at Smithtown Toyota. Our goal is to provide a pressure-free, professional environment, and it’s great to know we achieved that for you. We appreciate your recommendation and look forward to seeing you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 30, 2025

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From the initial interaction and review of my needs everything was handled extremely professionally and expeditiously More

by Nick T
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Oct 30, 2025

Smithtown Toyota responded

Thank you for your wonderful review, Nick! I'm thrilled to hear that your experience at Smithtown Toyota was handled professionally and quickly. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 06, 2025

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No nonsense, quick, friendly, great service in all departments, Rob was honest and informative and responsive More

by Catcab4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ferranola

Aug 06, 2025

Smithtown Toyota responded

Thank you for your feedback! I am happy to hear about your positive experience at Smithtown Toyota. It's great to know that Rob provided you with honest and informative service. We appreciate you taking the time to share your thoughts and look forward to seeing you again soon. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 20, 2025

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I’ve been a loyal customer with this dealership. I’ve purchased 4 Toyotas. And I always service my car with them. They are reliable and trustworthy. My recent experience with Robert Schappert in f More

by Kiddcody_1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocky Dentici

Jun 20, 2025

Smithtown Toyota responded

Thank you for your wonderful review! I truly appreciate your loyalty to Smithtown Toyota and your kind words about Robert and Rocky. It's fantastic to hear that they provided you with excellent service and that you found the perfect vehicle for this stage in your life. We strive to ensure our customers feel knowledgeable and confident about their purchase, and it sounds like Robert and Rocky embodied that mission perfectly. We look forward to seeing you again for your future needs! Thank you for being a valued customer! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 20, 2025

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Rob and the whole Toyota family was super helpful and helped me find an amazing car. I could not recommend Smithtown Toyota enough. More

by kcurtin97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocky Dentici

Jun 21, 2025

Smithtown Toyota responded

Thank you! We’re thrilled to hear that you had such a positive experience with Rob and our team at Smithtown Toyota. We take pride in helping our customers find the perfect vehicle. Your recommendation means a lot to us! We look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 12, 2025

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Robert was GREAT to work with on the purchase of the 2022 Tacoma pickup from start to finish. He took the time to find out what we were looking for in a vehicle, showed us several options and went above and More

by Plough22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 12, 2025

Smithtown Toyota responded

Thank you for your fantastic review! I'm thrilled to hear that your experience with Robert during the purchase of your 2022 Tacoma was positive. It's wonderful that he took the time to understand your needs and ensure everything was perfect before delivery. We appreciate your loyalty to Smithtown Toyota, and we look forward to assisting you with any future vehicle needs. Thank you for choosing us! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 08, 2025

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Rob was awesome! He answered all our questions. Rocky was great with the financial side. We're so glad Rob was the one who answered the phone. More

by jlewonka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocky Dentici

Jun 08, 2025

Smithtown Toyota responded

Thank you for your wonderful review! I'm thrilled to hear that Rob was able to assist you and answer all your questions, and it's great to know that Rocky provided excellent support with the financial side as well. We appreciate your feedback and look forward to serving you again at Smithtown Toyota! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 07, 2025

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Employee Rating

Smithtown Toyota is staffed by intelligent, friendly and courteous people. I would recommend them to anyone. More

by KWR
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 08, 2025

Smithtown Toyota responded

Thank you for your review! I'm glad that you found our team at Smithtown Toyota to be intelligent, friendly, and courteous. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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