Rob Molitor
Rob Molitor at Serra Ford Farmington Hills
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Rob Molitor

Service Advisor

Serra Ford Farmington Hills

39300 W 10 Mile Rd
Farmington Hills, MI 48335

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3.7
6 Reviews
3.7

6 Reviews

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6 Reviews of Rob Molitor

December 27, 2024

Dealership Rating
Employee Rating

They did OK. Everything was good. Can’t complain about the service. I got a soon as soon as I could. More

by Johnl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

Serra Ford Farmington Hills responded

Thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Serra Ford Farmington Hills. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. If we can be of assistance, please don't hesitate to reach out to us at 248-615-4215. We'd like the opportunity to make a better impression for you!

November 09, 2024

Dealership Rating
Employee Rating

Had a bit of rough start. I had been told the 129,000 service was $200 when I booked the appointment. When I got there, it was $1,400. So just did the oil change. I do appreci More

by Clhmd78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

Serra Ford Farmington Hills responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 05, 2024

Dealership Rating
Employee Rating

All work was acceptable and all employees, respectful, and helpful Time to do the work, acceptable, More

by fvitale526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

Serra Ford Farmington Hills responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 21, 2024

Dealership Rating
Employee Rating

The service associate new what he talking about and service was done in a tilmely manner More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

Serra Ford Farmington Hills responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 10, 2024

Dealership Rating
Employee Rating

The service I received was very good all through out the process from the moment I pulled in to drop my truck off, through the write up the updates of what was wrong and required for repair. The rerepairs More

by Jimymak67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

Serra Ford Farmington Hills responded

Hi, we are happy we could make your experience a positive one! We hope you continue to choose Serra Ford Farmington Hills for all your vehicle needs! Take care!

September 27, 2024

Dealership Rating
Employee Rating

Provided good service in a timely manner and repair was decent would like to see them make it easier to get a hold of them. More

by Steve.dickinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

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