Rob Mitchell

DON'T WALK. RUN AWAY from the dealership. I am usually flexible with car shopping. But this dealership did the wrong thing when it came to financing carfax repor RUN AWAY from the dealership. I am usually flexible with car shopping. But this dealership did the wrong thing when it came to financing carfax reporting and returns of a person's calls. I had been dealing with Rob in finance since June 20th. Leaving messages. Him stating that the financing had got through. Even though the finance company I was supposed to be financing with did not know me from a stranger off the street. When I finally pushed Rob to contact the company. The financing had not gone through. He stated on Friday June 28th that he would get back with me by 5pm. I didn't hear from him about additional financing. I tried to contact him on the 1st of July and 2nd of July repeatedly with no return calls. On July 3rd I went to the dealership and asked to talk to a manager. The manager I talked to had just started there on Monday July 1st and said whatever had occurred before he started there he couldn't do anything about. Told me that Rob was no longer doing financing part of the dealership business. Bridget the receptionist could of told me that when I was leaving messages for Rob in finance. On Wednesday July 3rd I paid for the 2017 Ram Pro Master city van instead of continuing to get a run around by finance department. Not a good feeling for a customer to feel that calls are not worth being returned. Even by whom ever you now have doing auto financing now. To give information about the Carfax Report. The Carfax Report stated that the dealership did a mechanic inspection and oil change. Which was false. When looking at the 2017 I pointed out the oil is as dark as midnight in the woods on a moonless night. Never will go there again. More

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Paperwork fee is to high. Happy with my purchase. I’m always interested in your wa cars. Happy with my purchase. I’m always interested in your wa cars. More

by hitchcock-bc Verified Customer Verified Customer

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The staff is friendly and work hard to get you a good deal come see Sydney and shelly deal come see Sydney and shelly More

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Thanks to Shelly and her daughter they was Amazing Awesome to deal with both of them anytime! Awesome to deal with both of them anytime! More

by mistiewilliams12 Verified Customer Verified Customer

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Everyone was very helpful and nice. Miguel walked me through the whole process. I am very grateful for this dealership. I recommend it and I am referring my friends to Patriot! Miguel walked me through the whole process. I am very grateful for this dealership. I recommend it and I am referring my friends to Patriot! More

by anastacye5 Verified Customer Verified Customer

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Easiest and fastest car buying process to date. The people were kind friendly and helped when I didn’t think it was possible The people were kind friendly and helped when I didn’t think it was possible More

by CDBACON Verified Customer Verified Customer

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The vehicle that I was looking for was not at the dealership they were extremely courteous and fast about getting the vehicle. I wanted the next day. dealership they were extremely courteous and fast about getting the vehicle. I wanted the next day. More

by charjo Verified Customer Verified Customer

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Thank you so much Arthur Bowie for working so hard to get me the car I wanted! Thank you Rob & Jimmy for also working behind the scenes to help me! So grateful for these people! me the car I wanted! Thank you Rob & Jimmy for also working behind the scenes to help me! So grateful for these people! More

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Gerat experience. Friendly, courtious, quick staff. Could not have asked for a better experience, clean, proffessional, and fair price. Theres no where else we take ou Friendly, courtious, quick staff. Could not have asked for a better experience, clean, proffessional, and fair price. Theres no where else we take our vehicles for service. More

by jimmydofturner123 Verified Customer Verified Customer

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Ryan Wright, Rob Mitchell, Perry and Jeremy Bird were all absolutely amazing. I’ve never been to a dealership where I received First Class treatment. Ryan told me if I drove from Texas he would help me find absolutely amazing. I’ve never been to a dealership where I received First Class treatment. Ryan told me if I drove from Texas he would help me find the vehicle I loved and for it in my budget. Not only did he do that but he treated me like I was a Celebrity. I will send all my friends, family members and co-workers here mostly because of the world class customer service but also the pricing! Thank you guys so much! More

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