Rob Long
Rob Long at W&L Subaru
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Rob Long

Owner/BDC

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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36 Reviews
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36 Reviews

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36 Reviews of Rob Long

April 11, 2024

Dealership Rating
Employee Rating

Everyone that we dealt with was very professional and energetic towards our needs. Austin was great as a salesman and explained all the options of the Ascent to us. Frankie explained all the bells and w More

by dth1955
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Francesco "Frankie" Funiciello , Austin Clark, Tony Kauffman

Apr 12, 2024

W&L Subaru responded

Thank you so much for taking the time to share your thoughts online! If you need anything else, just let us know!

October 17, 2023

Dealership Rating
Employee Rating

Everyone was very polite and more than willing to help me out during my oils change and inspection More

by gt600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2023

W&L Subaru responded

Thank you for the 5-star ratings!

August 30, 2023

Dealership Rating
Employee Rating

They are very friendly and they do very good on making my car run properly,and they tell you what is wrong and before the fix the problem. More

by sjbutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2023

W&L Subaru responded

Thank you!

November 02, 2022

Dealership Rating
Employee Rating

Everyone we dealt with at W&L Subaru was extremely helpful. They made the buying process quick and easy. I would definitely recommend them to anyone looking to purchase a car. More

by Missy Knouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Bennar , Tony Kauffman

Nov 02, 2022

W&L Subaru responded

Thanks! Have a great day!

September 05, 2022

Dealership Rating
Employee Rating

Becky is very knowledgeable and a delight to work with! I would have to say hands down my all-time favorite car buying experience to date! Thanks to Becky and the folks at W&L Subaru! More

by ndepoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Kline , Tony Kauffman

Sep 06, 2022

W&L Subaru responded

Thanks for taking the time to share your experience here at W&L! Have a great day!

July 22, 2022

Dealership Rating
Employee Rating

The Open Honest information receive from Rob Long was refreshingly appreciated as he treated me like Family - not like a Customer. The support received from Rob and Austin to complete the purchase was e More

by steve.urick
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Austin Clark

Jul 22, 2022

W&L Subaru responded

Thank you so much, Steve! We hope you are enjoying your Forester!

Jul 22, 2022

steve.urick responded

Cheers

May 17, 2022

Dealership Rating
Employee Rating

Internet sales team (Rob specifically) made the entire sale possible & take place… superb customer service! More

by mikefornwalt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Shoup, Christian Perles

May 17, 2022

W&L Subaru responded

Thanks, Mike! We're glad you enjoyed our internet sales! Have a great day, and enjoy your new car!

April 03, 2022

Dealership Rating
Employee Rating

I was very pleased with my experience at W&L Subaru in buying a new car there and would go there again. More

by jdieff
Recommend Dealer
Yes

Other Employees Tagged: Curt Reid

Apr 05, 2022

W&L Subaru responded

Thanks for the review! See you next time!

March 03, 2022

Dealership Rating
Employee Rating

Awesome experience from greeting at front through sales services then loan and post purchase. Friendly and informative staff. More

by lavanzijl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Shoup , Corey Balliet

Mar 05, 2022

W&L Subaru responded

We glad you enjoyed your purchase experience! Thanks for sharing online!

March 02, 2022

Dealership Rating
Employee Rating

Everyone at W&L is professional and friendly. They are quick to respond and work with you no matterthe question may be. Second time I bought a car from them and very happy! More

by linsmay9802
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Shoup, Kyle Bennar

Mar 02, 2022

W&L Subaru responded

Thank you so much for the repeat business! See you next time!

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