Excellent attention to the car deal.
Rob and Makhi were particularly attentive and transparent. I will always check them out when in the market again.
Rob and Makhi were particularly attentive and transparent. I will always check them out when in the market again.
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by raydkoatx
Nov 19, 2025 -
Walter's Mercedes-Benz of Riverside responded
Thank you for sharing your positive experience with us. We are so glad that Rob and Makhi took great care of you. Our guest's satisfaction is our utmost priority. Congratulations on your new vehicle! We hope for an opportunity to work with you again.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
I have been going to Walters Mercedes for over 15 years.
The Team there has continued to provide great customer service in sales and in maintenance. Thank you Rob and Stephen Garlatta for taking great care
The Team there has continued to provide great customer service in sales and in maintenance. Thank you Rob and Stephen Garlatta for taking great care of me.
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by MARY.BARRERA
Jul 03, 2025 -
Walter's Mercedes-Benz of Riverside responded
Mary, thank you for your wonderful review! It is an honor to have your confidence and loyalty, and we are so glad that Rob, Stephen, and the team consistently take exceptional care of you.. It is our pleasure to serve you and your Mercedes needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
The entire staff was incredible throughout the process.
Quick efficient answered all my questions and treated me as I would expect a customer to be treated at a Mercedes-Benz dealership.
Quick efficient answered all my questions and treated me as I would expect a customer to be treated at a Mercedes-Benz dealership.
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by JeffW
May 05, 2025 -
Walter's Mercedes-Benz of Riverside responded
Jeff,
Thank you for leaving us this positive review! We are happy to know that our team was incredible throughout the process, quick, efficient, answered all your questions and treated you right. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
It was a pleasure working with the whole team at
Walter's. They were well informed and coordinated and frankly were overly diligent. Raul Ayala was a consummate professional and couldn't have been b
Walter's. They were well informed and coordinated and frankly were overly diligent. Raul Ayala was a consummate professional and couldn't have been better to work with.
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by weigelps
Apr 28, 2025 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Raul this amazing review! We are happy to know that he was a consummate professional, well informed, diligent and a pleasure to work with. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
A great experience at Walters Mercedes in Riverside.
Rafael Ariuabo gave me 5 star service all the way, from test drive to actually delivering my new car to my home in Palm Springs. Gulam Dhanani in F
Rafael Ariuabo gave me 5 star service all the way, from test drive to actually delivering my new car to my home in Palm Springs. Gulam Dhanani in Finance was very patient with me and made the process very easy. The inventory of autos available is quite impressive.
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by chenc2006
Apr 07, 2025 -
Walter's Mercedes-Benz of Riverside responded
Providing stellar service is so important to us here at Mercedes-Benz of Riverside and we are glad that Rafael and Gulam's efforts met your satisfaction! We are thrilled to know that they were very patient with you, made the process very easy and your experience great. Congratulations on your new vehicle- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
This dealership made us feel welcome on arrival.
Starting with Rob and Christian who helped us find the first Mercedes Benz i ever bought. We purchased the car and Luis helped us with financing. O
Starting with Rob and Christian who helped us find the first Mercedes Benz i ever bought. We purchased the car and Luis helped us with financing. Over all great experience.
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by djrivera75
Mar 21, 2025 -
Walter's Mercedes-Benz of Riverside responded
We are grateful for you leaving Rob, Christian and Luis this extraordinary review! We are pleased to know that they made you feel welcomed as soon as you arrived, were helpful and made your experience great. We hope to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Mar 21, 2025 -
djrivera75 responded
Thank you. Enjoying our new car.
They did an excellent job accommodating us on our
decision making process! They had excellent customer service and quick responses!
decision making process! They had excellent customer service and quick responses!
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by David Hicks
Mar 20, 2025 -
Walter's Mercedes-Benz of Riverside responded
David,
Providing white glove service is so important to us here at Mercedes-Benz of Riverside and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they did an excellent job accommodating you on your decision making process and were quick with their responses. Congratulations on your new vehicle- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
I had the pleasure of working with Diego Moron and his
manager Rob Little during the purchase of not one but two Mercedes EQB 250+ vehicles within a month. Their professionalism, customer-oriented approac
manager Rob Little during the purchase of not one but two Mercedes EQB 250+ vehicles within a month. Their professionalism, customer-oriented approach, and commitment to excellence were truly outstanding.
For the first vehicle, they went above and beyond by delivering the car directly to my workplace, helping me surprise my wife, who also works there. This thoughtful gesture made the experience truly unforgettable. Today, I leased another EQB 250+ for myself, and once again, they exceeded my expectations.
Diego and Rob are incredibly straightforward, transparent, and genuinely focused on ensuring the customer is satisfied. They made the entire process seamless, offered a fantastic price, and maintained a level of professionalism that’s hard to come by in the industry. Their knowledge, honesty, and dedication to customer satisfaction are unmatched.
If you’re looking for a team that truly values their customers and makes car buying a stress-free, enjoyable experience, I cannot recommend Diego and Rob enough. They exemplify what excellent service is all about and have earned my highest praise and loyalty.
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by drmohsin.yakub
Other Employees Tagged:
Diego Moron
Dec 09, 2024 -
Walter's Mercedes-Benz of Riverside responded
We are grateful for you leaving Diego and Rob this wonderful review and recommendation! We are honored to have had the opportunity to work with you and we are glad that they provided you with excellent service. We are pleased to know that they were straightforward, transparent and genuinely focused on making sure you were satisfied. We warmly congratulate you on your new Mercedes-Benz EQB 250+- behalf of the entire Walter's Mercedes-Benz of Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Liliana was excellent!
!! She is very professional and know everything about the car we were interested in. She also suggested other options. She is a very nice and easy to
!! She is very professional and know everything about the car we were interested in. She also suggested other options. She is a very nice and easy to talk to. the manager Rob and finance manager Justin were also very accommodating. My whole experience of buying my car was very pleasant. Thank you.
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by Irina W.
Nov 21, 2024 -
Walter's Mercedes-Benz of Riverside responded
Irina,
Thank you for leaving Liliana, Rob and Justin this incredible review! We are so appreciative of the opportunity to work with you and we are glad that they could provide you with top tier service. We are happy to know that they were excellent, very professional, very nice, easy to talk to and accommodating. Congrats on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Christian, Lenard and Rob are amazing!
Can’t begin to thank them enough for our new car!
Can’t begin to thank them enough for our new car!
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by Jmillar709
Aug 26, 2024 -
Walter's Mercedes-Benz of Riverside responded
Thank you for your positive review! Christian, Lenard, and Rob will be delighted to know that you deeply valued their assistance with your special purchase. We warmly congratulate you on your new vehicle- on behalf of the entire team here at Walter's Mercedes-Benz of Riverside!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager