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Rob Lamonica
Rob Lamonica at Smithtown Toyota
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Rob Lamonica

Pre-owned Sales

Smithtown Toyota

360 Middle Country Rd
Smithtown, NY 11787

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4 Reviews
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4 Reviews

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4 Reviews of Rob Lamonica

November 14, 2024

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Employee Rating

This Is one of the worst dealerships my wife and I have ever walked into , first of all it's car for my wife and salesmen looks at me and pretends she doesn't exist. Very old school chest hair hanging out More

by churchoftrueloveanddeliverance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Lou Bilous, Mike Demera, Dave Moshinsky, Mike Bourne, Tom Matthews, Trish Shea, Rob Schappert, Sean Miller

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Nov 14, 2024

Smithtown Toyota responded

I am sorry to hear that you are so dissatisfied with your experience at our dealership. We pride ourselves on our professionalism and excellent customer service, and our staff treats every customer with respect. I would be glad to discuss this matter further with you; please reach out to me directly at your earliest convenience. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 24, 2020

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Employee Rating

Went to Smithtown Toyota, spoke with salesmen Michael Bourne and he assisted us with the purchase of our 2021 Rav4 Hybrid. We is very knowledgeable and made the experience easy. More

by captstoney66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Bourne, John Ferranola

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Nov 30, 2020

Smithtown Toyota responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Smithtown Toyota! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

May 25, 2017

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Employee Rating

Amazing Experience! Had a great experience with Rob Lamonica & Greg Kaznocha. They both made the process very easy. I know I can trust them and no games were played. High More

by GiaMarie DiEmidio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg KAznocha

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May 30, 2017

Smithtown Toyota responded

GiaMarie, we're so pleased to hear about your great experience with Rob, Greg and our staff as a whole! It's customers like you that make it all worth it. If you need anything else down the road, just know that we'll be sure to be here for you. Thanks again! Lauren Karakasians, Customer Relations Manager

May 06, 2016

Dealership Rating

No pressure very helpful. Had a great experience with Rob and Meghan at Smithtown Toyota. I called a week after I made a purchase with some questions and they got back to me im More

by murphy6732
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Meghan Dwyer, Rob L. and Megan

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May 09, 2016

Smithtown Toyota responded

Thank you so much for your excellent review! There is nothing better than getting two thumbs up from happy customers! We'll make sure Rob and Meghan both hear your kind words and positive feedback as well. We hope you are enjoying your new car and that you'll let us know if you need anything from us! Lauren Karakasians, Customer Relations Manager

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