Rob Johnson

This dealership is fantastic! ! Customer service is beyond incredible!! They go above and beyond. This is the second car we have purchased here since moving here 6 years ago and w ! Customer service is beyond incredible!! They go above and beyond. This is the second car we have purchased here since moving here 6 years ago and we bought both by phone and it was seamless!! Thank you to Robert both times for his phenomenal service with us. We shall be back again when we need our next one!! More

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Disgusting organization. I think Robert Y (GM) really believes these cars sell themselves. He said “if you don’t like the dealer options, I will sell this car to someone else I think Robert Y (GM) really believes these cars sell themselves. He said “if you don’t like the dealer options, I will sell this car to someone else in 5 minutes”. Absolutely terrible sales staff and if you ask for new sales person they will refuse to sell you a car even if you have a deposit down and have waited 6 months. Don’t believe they care about customers at all. Will also make inappropriate comments about your credit scores and then stand behind them as ok. Still don’t have my deposit back it’s been a week since they told me “we don’t want to do business with you”. I sat waiting for my car for 6 months. They refused to sell me the car on the last day of the year (tax implications) after SIX MONTHS. I just found out my “sales consultant” was actually just a delivery specialist. Explains why I had to chase him around for months trying to get the car purchased and gave me incorrect information about the car. Most unprofessional organization I have ever experienced. More

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Would recommend Lexus of Columbia to everyone. All the people there went above and beyond to make you feel comfortable, good, special and that you understand all features of your car! Our salesma All the people there went above and beyond to make you feel comfortable, good, special and that you understand all features of your car! Our salesman Rob was truly outstanding, he answered any and all questions we had no matter how many times we text or emailed or what time it was. Thanks so much, Dawn & Fred Gilbert More

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Jim Hudson Lexus of Columbia is always welcoming! You're always greeted as if they are happy to see you and everyone is courteous and extremely helpful. I met with Erik Due for service. This was You're always greeted as if they are happy to see you and everyone is courteous and extremely helpful. I met with Erik Due for service. This was my second service appointment. The first time my vehicle had service, they picked up my car and gave me a loaner vehicle to use. Erik explained everything they would be doing to my car and discussed future service appointments according to my warranty.. I didn't wait in the dealership waiting area, but was contacted by email and text messages informing me of that status of my service. Erik contacted me when my car was ready and said to meet him in his office. This was so different from most service departments. Erik and all of the staff are extremely professional and very customer oriented. An overall great experience! More

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Dealing with this dealership and the sales person Robert was the best car buying experience I’ve ever had. We would definitely buy a vehicle from them in the future. was the best car buying experience I’ve ever had. We would definitely buy a vehicle from them in the future. More

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Robert and all the associates treated us very nicely would recommend them to all my friends would recommend them to all my friends More

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Great service, friendly people easy to work with made you feel at home and that they wanted your business awesome sales team feel at home and that they wanted your business awesome sales team More

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Great people. Everyone I met had a smile on their face and were extremely helpful. Everyone I met had a smile on their face and were extremely helpful. More

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Got my car at a great price and condition. 22,000 for $36,000. 2018 luxury 22,000 for $36,000. 2018 luxury More

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Rob Johnson at Jim Hudson is simply the best. He is very easy to work with, listened carefully to what our wants and needs are, and put us in the perfect vehicle. He is very easy to work with, listened carefully to what our wants and needs are, and put us in the perfect vehicle. More

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