Rob Heaney

Expert service that was performed quickly. Staff is professional and friendly. Waiting area is clean and well appointed Staff is professional and friendly. Waiting area is clean and well appointed More

by RWHITE20 Verified Customer Verified Customer

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I brought my car last week of December and didn't receive it till just a week ago. Since then, we've tried calling the dealership almost everyday because my car still has the check engine light on. After we it till just a week ago. Since then, we've tried calling the dealership almost everyday because my car still has the check engine light on. After we received no response we finally took it to a mechanic near us and the mechanic told us that there was a screw that was loose and there is a problem with the sensor. This mechanic told us that he did not know why Hyundai gave us the car back like that. Today we were finally able to reach Alex from the service area. His response and the fact that my car is not fixed, despite it being at the dealership for over 2 months, is what pushed me to give the rating of 1. We also tried to reach Rob, the manager, who never responded. The communication from the service area was very poor and never had any clear answers. I now have to bring it to a dealership near us again because that’s the only thing that Alex was “able” to do. Overall it was such an inconvenient and unpleasant experience. More

by Mya Andrade Verified Customer Verified Customer

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Service writer was very helpful and was very polite guided me through everything throughly and made the experience very pleasant guided me through everything throughly and made the experience very pleasant More

by Soup Verified Customer Verified Customer

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I Always get treated with respect. Everyone that works there is very pleasant and willing to help you with whatever you need. Everyone that works there is very pleasant and willing to help you with whatever you need. More

by EAGLEBRAE Verified Customer Verified Customer

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The worst dealer the third time I was there. Screwed up tire rotation they forgotten to turn back oil change indicate. Also didn't use my oil supplement which I supplied Had to wait 4hrs. Screwed up tire rotation they forgotten to turn back oil change indicate. Also didn't use my oil supplement which I supplied Had to wait 4hrs. More

by RKBRANDT65 Verified Customer Verified Customer

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We used to get good service at this dealership, but lately the service has been poor. They misdiagnosed the full problem with our vehicle, and a simple check of the wipers after they fixed other issues lately the service has been poor. They misdiagnosed the full problem with our vehicle, and a simple check of the wipers after they fixed other issues would have shown that they needed to do more work. Instead they released the car to us with the wipers not working and the key fobs needing reprogramming. We left multiple messages for the service manager to call us back over this poor situation, and to date Rob Heaney, the manager, has yet to return our messages, letting other people deal with us. The car had to be returned twice to fix everything, and we just learned an outstanding recall fix wasn't implemented so now we will have to bring the car back yet again. More

by PNZ Verified Customer Verified Customer

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The ethical nature of everyone we dealt with made this a memorable purchase. We had different manufacturers vehicle that had only 10,000 miles, but we were totally disappointed with it. There was not a sin memorable purchase. We had different manufacturers vehicle that had only 10,000 miles, but we were totally disappointed with it. There was not a single vehicle we tried that could compare with our G80. Aah! What a ride, G80 is our baby! More

by WACHS185 Verified Customer Verified Customer

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Great service, great people. Derrick has such a lovely singing voice, and is happy to sing any of the classics on request. I don’t take my car anywhere else!!! Derrick has such a lovely singing voice, and is happy to sing any of the classics on request. I don’t take my car anywhere else!!! More

by HEYDEENIE Verified Customer Verified Customer

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Rob and Tim are the best, always serviced quickly and correctly. That is all the words correctly. That is all the words More

by Mmueller1 Verified Customer Verified Customer

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Our car was under the 10 year 100,000 mile warranty when our engine died. This should have been covered under warranty but was denied by Hyundai for lack of maintenance even though it had been fully maintai our engine died. This should have been covered under warranty but was denied by Hyundai for lack of maintenance even though it had been fully maintained. The dealer did not try to help at all basically washing their hands of it. They even told us to just join the class action suit against Hyundai. We specifically asked when purchasing the vehicle if we needed to do anything to support the warranty and were told we did not. The dealer was not only unhelpful but rude when we looking for help to try to get it covered. We never deal with Boucher dealership or Hyundai again. More

by JMATH28 Verified Customer Verified Customer

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