Rob Cacciola
Rob Cacciola at Smithtown Toyota
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Rob Cacciola

Pre-owned Sales Consultant

Smithtown Toyota

360 Middle Country Rd
Smithtown, NY 11787

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4.7
10 Reviews

My name is Robert C. I work at Smithtown Toyota/Kia pre-owned located at 330 Middle country road in Smithtown NY. We have the largest selection of Certified Toyotas on long Island, make sure you come see me!

Dealership Experience

1 yr, 2 mos

Industry Experience

1 yr, 2 mos

4.7

10 Reviews

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10 Reviews of Rob Cacciola

April 12, 2025

Dealership Rating
Employee Rating

The staff @ Smithtown is very friendly. They will bring out any and all cars/trucks you want to see/test drive. Be very careful when the calculate your tax rate and know they they will not More

by Michelle Vineski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 14, 2025

Smithtown Toyota responded

Thank you for your feedback, Michelle. We're glad to hear that you found our staff friendly and that they took the time to assist you with the vehicles at Smithtown Toyota. However, we understand your concerns regarding the tax rate calculations and communication after your purchase. Your comments are valuable to us, and we encourage you to reach out directly so we can address any issues you might have experienced. Thank you for choosing Smithtown Toyota, and we hope to see you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

April 10, 2025

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Honest, helpful, no games… Showed me options within my budget and gave me fair prices and good advice. Never felt pressured, or that there was any trickery! I highly recommend Robert Cacciola. You won’t b More

by Laura B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 10, 2025

Smithtown Toyota responded

Thank you so much for your wonderful review, Laura! We're thrilled to hear about your positive experience at Smithtown Toyota. It’s great to know that Robert provided you with honest and helpful service without any pressure. We look forward to assisting you again when you trade in your daughter's car and help you find another vehicle. Your recommendation means a lot to us! Thank you again, and we can't wait to see you next time! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

April 02, 2025

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Dealership is very friendly and had great personal, informative service. Dealers were very much interested in helping customers to the best of their ability. More

by Alexandrabrauer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ferranola

Apr 02, 2025

Smithtown Toyota responded

Thank you for your kind words! We appreciate you taking the time to share your experience at Smithtown Toyota. It's great to hear that you found our team friendly and helpful. We strive to provide excellent service to all our customers. We look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 26, 2025

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When I bring in my car for service, I am helped immediately, service is fast and I’m on my way. I have been using Smithtown Toyota for many years and I keep going back to a winner. More

by Keithmac
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Larisa Racenis

Mar 27, 2025

Smithtown Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that you've consistently received fast and efficient service during your visits to Smithtown Toyota. Your loyalty over the years means a lot to us, and we're proud to be your go-to dealership. We look forward to assisting you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 26, 2025

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Smooth easy transaction. Not pressured into buying anything. Definitely would recommend purchasing a car here. More

by Tdhillc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ferranola

Mar 27, 2025

Smithtown Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a smooth and easy transaction at Smithtown Toyota. It's great to know you felt no pressure during your experience. We truly appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 14, 2025

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Great customer service and Rob is professional. He knows his job well and I would recommend anyone to buy their car in this location. Rob took time to give me the spare key that I forgot in the dea More

by absperal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ferranola , Mr. Bartoli

Jan 14, 2025

Smithtown Toyota responded

Thank you for your wonderful review! We truly appreciate your kind words about Rob and the service you received at Smithtown Toyota. It's fantastic to hear that he was able to assist you with your spare key and provide a professional experience. We hope you enjoy your new car, and we look forward to welcoming you back in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 08, 2025

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Rob is a great salesman. He showed enthusiasm and charisma towards all 4 of us. He even offered us a great deal for our 2022 RAV4 XLE and was very patient. Great guy. Highly More

by Derrick Cadet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 08, 2025

Smithtown Toyota responded

Thank you, Derrick! We truly appreciate your kind words about Rob and are thrilled to hear that you and your group had such a positive experience at Smithtown Toyota. It's wonderful to know how much you valued his enthusiasm and the great deal on your 2022 RAV4 XLE. We look forward to seeing you again and thank you for recommending us! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 04, 2025

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Rob listened intently to my specific needs and financial window. He was very empathetic and was never pushy or condescending. He entered all my questions, was very patient with my indecision, and was very s More

by dbrauerpt7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocky Dentici

Jan 06, 2025

Smithtown Toyota responded

Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with Rob at Smithtown Toyota. It’s great to know that he was able to listen to your needs and provide you with the support you were looking for. We truly appreciate your recommendation and look forward to helping you with your future car purchases. Don’t hesitate to visit us again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 03, 2025

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Employee Rating

Rob was very genuine and personable. He was accommodating and worked with us to get in the right car at the right price. More

by Allie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ferranola , Diego Rivas, Sam (insurance)

Jan 04, 2025

Smithtown Toyota responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience with Rob at Smithtown Toyota. It’s our goal to help each customer find the perfect vehicle at the right price. We look forward to seeing you again for your future automotive needs! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 03, 2025

Dealership Rating
Employee Rating

Rob was patient and knowledgeable. He provided a good product that was a fair value in today's market More

by john.ammirati737
Recommend Dealer
Yes
Jan 04, 2025

Smithtown Toyota responded

Thank you for your wonderful review! We're thrilled to hear that Rob was patient and knowledgeable during your experience at Smithtown Toyota. Providing fair value and quality products is important to us, and we're glad that you found that with us. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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