River Hopkins

The only reason I gave a 4 star was due to there not being any shuttle service on the weekend, I feel this could be beneficial with enforced guidelines of to and from home or to and from work only. Also being any shuttle service on the weekend, I feel this could be beneficial with enforced guidelines of to and from home or to and from work only. Also if there is a loner car available, offer that if the shuttle isn't available. More

by cartercomplex Verified Customer Verified Customer

Report | Print

Meredith and her team are excellent communicators. They do a phenomenal job of keeping me aware of the problems my car is having. They also are kind and clear when it comes to explaining the issue and They do a phenomenal job of keeping me aware of the problems my car is having. They also are kind and clear when it comes to explaining the issue and what will be required to fix it. I appreciate their service immensely. More

by AMROGERS0 Verified Customer Verified Customer

Report | Print

My twenty fifteen Subaru Outback is given the same considerations as a recent new car purchase every time it rolls through the doors of Subaru of Columbia. And they’re nice to me as well. considerations as a recent new car purchase every time it rolls through the doors of Subaru of Columbia. And they’re nice to me as well. More

by JOHNSTSM Verified Customer Verified Customer

Report | Print

Got me in quickly for a broken radiator. Kept me updated on the progress. River is always very nice and helpful. Kept me updated on the progress. River is always very nice and helpful. More

by MELMARIE1023 Verified Customer Verified Customer

Report | Print

Thanks for your help with the battery. I will continue to have service for our Subarus. I will continue to have service for our Subarus. More

by LMTUTTLE0 Verified Customer Verified Customer

Report | Print

River was very quick to respond to my questions, and very helpful. Everyone was friendly and they got my warranty work done quickly. helpful. Everyone was friendly and they got my warranty work done quickly. More

by CAITHULL Verified Customer Verified Customer

Report | Print

River answered all of our questions and reviewed the work done so we new what was happening with our vehicles done so we new what was happening with our vehicles More

by MBRENS Verified Customer Verified Customer

Report | Print

I was concerned about the change in ownership, but the employees I encountered assured me good service and trustworthy people would be continued employees I encountered assured me good service and trustworthy people would be continued More

by SFFORTUNA Verified Customer Verified Customer

Report | Print

Yes I'm disappointed about the price increase for oil change and tire rotation but I'm loyal and customer service compensates for the change. change and tire rotation but I'm loyal and customer service compensates for the change. More

by MidMO Verified Customer Verified Customer

Report | Print

Service Dept was ready for my appointment so no wait and River kept us informed about what was found and repair cost. Dealership is very clean and friendly overall. River kept us informed about what was found and repair cost. Dealership is very clean and friendly overall. More

by LEONECHERYL Verified Customer Verified Customer

Report | Print