Rita Crowe

Absolute best customer service I’ve had. I work with the public so I really appreciate how they operate. I work with the public so I really appreciate how they operate. More

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Previous ownership took care of customers correctly. Now it’s a scam in service with the brakes recall on the Ascents.They tell you Subaru limits the parts to do the recall with and to keep on driving u Now it’s a scam in service with the brakes recall on the Ascents.They tell you Subaru limits the parts to do the recall with and to keep on driving until you come up on the list( been waiting for over 6 months) for the parts or just pay the $800 and replace them with your money. Obvious fraud by deception scheme. More

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The service charges were absolutely too high I will find another dealership next time for service find another dealership next time for service More

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When I got my bill for the labor I was shocked . I was there for A 60 thousand mile check up . The labor was $937.29 I was there for A 60 thousand mile check up . The labor was $937.29 More

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The staff is very professional, kind, helpful and caring. Rita is always so helpful and understanding. I think she really cares about the customer Rita is always so helpful and understanding. I think she really cares about the customer More

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Sutherlin Subaru was amazing! After having a horrible experience at Grayson Subaru, Sutherlin Subaru renewed my confidence in quality repair and excellent customer service! After having a horrible experience at Grayson Subaru, Sutherlin Subaru renewed my confidence in quality repair and excellent customer service! More

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Always put customers FIRST, the whole staff is very professional and helpful. Keep up the good work. professional and helpful. Keep up the good work. More

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Oil change appointment was on time, warranty issue was found and repaired, vehicle was serviced in record time! found and repaired, vehicle was serviced in record time! More

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The service provided is outstanding. The customer service rep (Rita) was friendly, knowledgeable, and helpful. The repairs/maintenance were exactly what was needed and expeditious. The v The customer service rep (Rita) was friendly, knowledgeable, and helpful. The repairs/maintenance were exactly what was needed and expeditious. The vehicle was washed after the maintenance, and the interior was spotless. All in all, Sutherlin Subaru provided world class customer service from beginning to end. It was a quality experience. More

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I am very thankful to Sutherlin Subaru for all the support and service they provided to my family. This past winter my husband was very ill with cancer and the battery to my Subaru died. I forgot to t support and service they provided to my family. This past winter my husband was very ill with cancer and the battery to my Subaru died. I forgot to turn off the light that drained the battery overnight. Sutherlin Subaru towed my car and provided me with a loaner car while they had my car. The loaner car was an EV soltera, a very fun car to drive. They kept me informed of the repair process of my car. Thank you so much for an awesome service experience when I needed it the most! More

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