Rita Crowe

I was amazed by the wonderful service and kindness from all at Sutherlin Subaru.I was late for my service and still was immediately taken care of. Employees were so kind and helpful in all ways, I could no all at Sutherlin Subaru.I was late for my service and still was immediately taken care of. Employees were so kind and helpful in all ways, I could not get a pet sitter so had to bring my dogs with me .and even though my fur babies are not used to others. The kindness and attention shown to us as well as them was unbelievable.I have never had such special service anywhere else. thank you all. Amazing group. Recommend to anyone needing service or a new vehicle. More

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Absolute best customer service I’ve had. I work with the public so I really appreciate how they operate. I work with the public so I really appreciate how they operate. More

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Previous ownership took care of customers correctly. Now it’s a scam in service with the brakes recall on the Ascents.They tell you Subaru limits the parts to do the recall with and to keep on driving u Now it’s a scam in service with the brakes recall on the Ascents.They tell you Subaru limits the parts to do the recall with and to keep on driving until you come up on the list( been waiting for over 6 months) for the parts or just pay the $800 and replace them with your money. Obvious fraud by deception scheme. More

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The service charges were absolutely too high I will find another dealership next time for service find another dealership next time for service More

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When I got my bill for the labor I was shocked . I was there for A 60 thousand mile check up . The labor was $937.29 I was there for A 60 thousand mile check up . The labor was $937.29 More

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The staff is very professional, kind, helpful and caring. Rita is always so helpful and understanding. I think she really cares about the customer Rita is always so helpful and understanding. I think she really cares about the customer More

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Sutherlin Subaru was amazing! After having a horrible experience at Grayson Subaru, Sutherlin Subaru renewed my confidence in quality repair and excellent customer service! After having a horrible experience at Grayson Subaru, Sutherlin Subaru renewed my confidence in quality repair and excellent customer service! More

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Always put customers FIRST, the whole staff is very professional and helpful. Keep up the good work. professional and helpful. Keep up the good work. More

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Oil change appointment was on time, warranty issue was found and repaired, vehicle was serviced in record time! found and repaired, vehicle was serviced in record time! More

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The service provided is outstanding. The customer service rep (Rita) was friendly, knowledgeable, and helpful. The repairs/maintenance were exactly what was needed and expeditious. The v The customer service rep (Rita) was friendly, knowledgeable, and helpful. The repairs/maintenance were exactly what was needed and expeditious. The vehicle was washed after the maintenance, and the interior was spotless. All in all, Sutherlin Subaru provided world class customer service from beginning to end. It was a quality experience. More

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