Rita Crowe
Rita Crowe at Sutherlin Subaru
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Rita Crowe

Subaru Certified Service Advisor

Sutherlin Subaru

531 Gallaher Rd
Kingston, TN 37763

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4.8
10 Reviews
4.8

10 Reviews

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10 Reviews of Rita Crowe

November 22, 2024

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When I got my bill for the labor I was shocked . I was there for A 60 thousand mile check up . The labor was $937.29 More

by freddyjames06
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Recommend Dealer
No

November 22, 2024

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The service charges were absolutely too high I will find another dealership next time for service More

by freddyjames06
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Recommend Dealer
No
Nov 22, 2024

Sutherlin Subaru responded

This feedback is concerning to receive. We strive to keep our prices reflective of the services we offer, and it is disappointing that we have left the wrong impression. I would appreciate the chance to speak with you so I can better address these concerns and help clear this up. If you are willing, please contact me directly. Thank you, Eric Bower - Managing Partner - (865) 427-6329

November 02, 2024

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The staff is very professional, kind, helpful and caring. Rita is always so helpful and understanding. I think she really cares about the customer More

by cathycannon51
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Recommend Dealer
Yes
Nov 04, 2024

Sutherlin Subaru responded

Cathy, we're delighted to hear that Rita and the Sutherlin Subaru team made such a positive impression on you. Thank you for sharing your experience with us!

October 04, 2024

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Sutherlin Subaru was amazing! After having a horrible experience at Grayson Subaru, Sutherlin Subaru renewed my confidence in quality repair and excellent customer service! More

by Gorer2
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Recommend Dealer
Yes
Oct 04, 2024

Sutherlin Subaru responded

We're delighted to hear that Sutherlin Subaru was able to restore your confidence in quality repair and customer service! Thank you for choosing us, and we're here whenever you need assistance.

September 22, 2024

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Always put customers FIRST, the whole staff is very professional and helpful. Keep up the good work. More

by j.castle0470
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Recommend Dealer
Yes
Sep 23, 2024

Sutherlin Subaru responded

We appreciate your business and your review! Thanks from the Sutherlin Subaru Team!

Sep 22, 2024

j.castle0470 responded

The Sutherlin Subaru staff always puts the customer FIRST, they are professional. Keep up the good work.

August 16, 2024

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Oil change appointment was on time, warranty issue was found and repaired, vehicle was serviced in record time! More

by SuperBadAttitude
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Recommend Dealer
Yes
Aug 16, 2024

Sutherlin Subaru responded

Thanks for sharing your experience! We're glad to hear that our team at Sutherlin Subaru took care of everything promptly and efficiently. Safe travels ahead!

August 13, 2024

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The service provided is outstanding. The customer service rep (Rita) was friendly, knowledgeable, and helpful. The repairs/maintenance were exactly what was needed and expeditious. The v More

by SKYSKEET
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Recommend Dealer
Yes
Aug 13, 2024

Sutherlin Subaru responded

Thank you for sharing your positive experience! We're delighted to hear that Rita and the Sutherlin Subaru team provided outstanding service and took great care of your vehicle. We appreciate your review and support!

July 24, 2024

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I am very thankful to Sutherlin Subaru for all the support and service they provided to my family. This past winter my husband was very ill with cancer and the battery to my Subaru died. I forgot to t More

by maki
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Recommend Dealer
Yes
Jul 24, 2024

Sutherlin Subaru responded

Maki, we're so glad we could assist you during a challenging time and provide the support you needed at Sutherlin Subaru. Thank you for sharing your experience with us!

June 18, 2024

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Very helpful and courteous service dept. worth the extra time and miles from my former dealer service. More

by Jb
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Recommend Dealer
Yes
Jun 18, 2024

Sutherlin Subaru responded

We're delighted to hear that our service department at Sutherlin Subaru made the extra time and miles worthwhile for you. Thanks for choosing us!

June 14, 2024

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Extremely courteous, personable, punctual and professional The especially Rita, made the entire experience very pleasant More

by CLR 96
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Recommend Dealer
Yes
Jun 14, 2024

Sutherlin Subaru responded

We're delighted to hear that Rita and the team at Sutherlin Subaru made your experience pleasant. Thanks for sharing this feedback!

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