Riley Stark
Riley Stark at Wood Nissan Lee's Summit
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Riley Stark

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Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.4
25 Reviews
4.4

25 Reviews

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25 Reviews of Riley Stark

January 02, 2025

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Employee Rating

On Dec 21 I saw a 2024 nissan armada advertised with 11miles on it I called dealership asked it was available salesman billy sad yes I put a 1000 down on it said I would be there there Dec 26th to buy . More

by stew9686
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: EJ Laux , Billy

Jan 04, 2025

Wood Nissan Lee's Summit responded

Thank you for bringing this to our attention. We sincerely apologize for the confusion and frustration you experienced regarding the mileage discrepancy on your 2024 Nissan Armada. Transparency and trust are core values we strive to uphold, and it’s clear we fell short in this situation. We understand how important it is for every detail of a vehicle purchase to align with expectations, and we regret any miscommunication or oversight that occurred during your transaction. Please know that we take your concerns seriously and are committed to resolving this matter. We invite you to contact our management team directly at [Contact Information] so we can discuss the situation further and work towards a resolution that meets your satisfaction. Thank you again for your feedback, and we hope to have the opportunity to make this right.

Jan 04, 2025

stew9686 responded

I have been in contact been 8 days still nothing resolved still dont have a owners manual or compensation i was promised

December 14, 2024

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The experience at Wood was great. They were very transparent trying to meet all the needs. The online process was simple as well as finishing it up at the dealership. More

by mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: EJ Laux , Billy Smith

Dec 20, 2024

Wood Nissan Lee's Summit responded

I'm happy to hear my team took great care of you! Thank you for the kind review we greatly appreciate it!

November 22, 2024

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I had a great experience buying a used Ford Mustang Mach-E EV at Wood Nissan. Johnathan was a great salesman, friendly, polite annd respectful. He answered all my questions and guided me through the st More

by Paul C from Minnesota
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Murray - 5 star salesman!

Nov 25, 2024

Wood Nissan Lee's Summit responded

I'm happy to Johnathan took great care of you and made the process smooth for you! Thank you for the kind review we greatly appreciate it!

October 15, 2024

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Riley and Jonathan did the impossible, I am happy to have their help. I look forward to seeing them both again. More

by andrew.m.rome
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: EJ Laux , Jonathan Murray

Oct 18, 2024

Wood Nissan Lee's Summit responded

We're so happy to hear they took good care of you! Thank you for the feedback we greatly appreciate it!

October 02, 2024

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This team has their act together! Thoughtful, kind, and solid listening skills. I highly recommend Wood Nissan Lee’s Summit. You will be amazed how simple the process of owning a v More

by Jgelvin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: EJ Laux , Stuart Williams

Oct 05, 2024

Wood Nissan Lee's Summit responded

We strive to be the best team we can be! Thank you for the feedback we greatly appreciate it!

September 09, 2024

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Employee Rating

This dealership when above and beyond in service. We purchased a vehicle and it hard issues one the second day. Wood Nissan was wonderful, they towed the vehicle at no cost to us. They even worked wi More

by Happy customers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 13, 2024

Wood Nissan Lee's Summit responded

So happy we took care of all this for you and you have peace of mind! Thank you for the kind review!

September 01, 2024

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Employee Rating

I recently purchased a used car from this dealership. It was not a good experience. My suggestions are: 1) Get everything in writing. IMO there was some pricing actions that were questionable. 2. Get More

by szvacek1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

August 31, 2024

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Employee Rating

I drove four hours, so there was definitely a sense of risk and feeling that the dealer would have some type of bad surprise awaiting. It could not have gone better. The slightly used car was detailed and More

by Sean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Foster, EJ Laux

August 22, 2024

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Employee Rating

Jack in service is why I returned to the business for service on my truck, that I purchased there. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Spence

August 10, 2024

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Employee Rating

Best Nissan dealer around. Great sales and service staff. Would recommend to anyone looking for a new car or to have their vehicle serviced More

by Trevor
Sales Price Transparency
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Recommend Dealer
Yes
1

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