41 Reviews
Write a Review41 Reviews of Riley Shoop
May 19, 2026
“What amazing service. I’m tremendously grateful to every member of this dealership. The process was completely easy and quick. I felt very comfortable and welcomed.” I’m tremendously grateful to every member of this dealership. The process was completely easy and quick. I felt very comfortable and welcomed.” More
May 17, 2026
We are out of state buyer looking to purchase a used Miata. The original quote had a base price of $25k, which we agreed on, and with that understanding we spent $200 for PPI to inspect the car. After t Miata. The original quote had a base price of $25k, which we agreed on, and with that understanding we spent $200 for PPI to inspect the car. After the inspection was done (which reported more issue than the dealership has claimed), they sent us a new quote with the base price changed to $26k. They have regularly ghosted us and wasted our time, said they'd call back within an hour but you can expect a call 3 hours later. They have pulled a bait and switch last minute after we've paid for the inspection. It seems like they were just jacking up the price after they realized they have other buyers. DO NOT WORK WITH THIS DEALERSHIP IF YOU'RE OUT OF STATE. More
Other Employees Tagged: Doug Trappe
May 09, 2026
Service is second to none! Five stars for Jesus in the service department! Always communicating with me and keeping me updated. And honestly the price of fixing my car after a Five stars for Jesus in the service department! Always communicating with me and keeping me updated. And honestly the price of fixing my car after a slight mishap was great! They gave me a loaner car that was amazing! Thanks so much! More
March 20, 2026
She has been a great help trading in my cx5 into a newer vehicle and did a great job vehicle and did a great job More
Other Employees Tagged: Nick Santarsiero, Corrie Wright , VINNY PALADINO
January 23, 2026
This is our third purchase from this dealership and once again, they nailed it! Riley Shoop and Dan Leiro made everything super easy, and we drove away with a great car at a great price. again, they nailed it! Riley Shoop and Dan Leiro made everything super easy, and we drove away with a great car at a great price. More
Other Employees Tagged: Dan Leiro
January 22, 2026
Loved my experience at CardinaleWay Mazda! ! I was treated so well during my time here. Riley thoroughly explained everything I needed to know and answered all my questions. They offered me lun ! I was treated so well during my time here. Riley thoroughly explained everything I needed to know and answered all my questions. They offered me lunch and dessert! I walked away with a new 2025 Mazda CX5. More
Other Employees Tagged: Nick Santarsiero
December 16, 2025
Worked with us to get the car to the price we wanted Excellent service experience Excellent service experience More
Other Employees Tagged: Nick Santarsiero
December 14, 2025
We went in to checkout the Mazda3. We had a set budget and we were clear from the beginning. We were down between 2 cars and made the decision to go with the Mazda3. After some back an We had a set budget and we were clear from the beginning. We were down between 2 cars and made the decision to go with the Mazda3. After some back and forth on pricing and running credit, we were very close to finalizing a deal. We went in and then they proceeded to do the typical back and forth, telling us the numbers didn't work. We were told how much money they were losing on the deal, that they couldnt get the rate without increasing the price. So we contacted another dealer who told us they were able to beat that deal, ran our credit and got everything to work without any haggling or fighting. After we informed Cardinale Way, they asked us to send them the quote from that other dealer so they could match it, then all of a sudden they WERE able magically make it work. This entire 2-day back and forth frustrated us and made us doubt the honesty and integrity of the dealership. We had a simple process with the other dealership, did everything that day, went in and signed paperwork in under an hour and drove home in our new car, at the price and rate they promised. More
Other Employees Tagged: Dan

