Ricky Ventrella
Ricky Ventrella at Midway Chevrolet

Ricky Ventrella

Internet Director

Midway Chevrolet

2323 W Bell Rd
Phoenix, AZ 85023

4.5
19 Reviews
4.5

19 Reviews

Write a Review

19 Reviews of Ricky Ventrella

November 05, 2024

Dealership Rating
Employee Rating

I had a long day at the dealership. While my salesperson was exceptional, the process was too long. More

by DPRINCE1130
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arek Ayk Seropyan

Nov 06, 2024

Midway Chevrolet responded

Thank you for your feedback! We're glad to hear your salesperson provided exceptional service. We understand the process can be lengthy at times and appreciate your patience. We're always looking for ways to improve and streamline the experience for our customers. Your input helps us get there!

November 04, 2024

Dealership Rating
Employee Rating

Friendly and professional Full of energy they understand our needs and help us find the exact car i’m definitely gonna recommend midway to friend and family More

by Rita0726
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Doeden

November 01, 2024

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Employee Rating

Very helpful and new about the truck also showed everything but it lots of quick More

by TMSTONYD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 04, 2024

Midway Chevrolet responded

Thanks for the awesome feedback! We're thrilled to hear you found our service helpful and informative. Our team is always here to make your experience seamless and quick. Looking forward to assisting you again!

October 26, 2024

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Best dealership in town of phoenix. They really took care of my family thank you More

by Joan suby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Doeden , Alex padron

Oct 29, 2024

Midway Chevrolet responded

Joan, thank you for your wonderful feedback! We're thrilled to hear that you and your family had a great experience with us. Our team is dedicated to providing top-notch service, and it’s rewarding to know we hit the mark. We look forward to seeing you again!

October 12, 2024

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Sales person easy to deal with however too compartmentalized with finance and not having questions answered until getting to finance More

by brandiemarie74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 14, 2024

Midway Chevrolet responded

Thanks for your feedback, Brandie! We’re glad you found the sales process smooth. We appreciate your insights about the finance department and will work on improving communication to ensure all your questions are addressed earlier. Your input helps us enhance our customer experience!

October 09, 2024

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Employee Rating

Encontre lo que andaba buscando y quede satisfecho con el carro tenia tienpo buscandolo y aora lo tengo More

by Miguel guerrero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2024

Midway Chevrolet responded

¡Miguel, estamos encantados de saber que encontraste el auto perfecto! Nos alegra mucho saber que tu búsqueda ha tenido un final exitoso. ¡Gracias por compartir tu experiencia con nosotros!

September 29, 2024

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Awesome service! Love how they work with you and help. Thank you for everything on getting into my vehicle! More

by STACEYCARL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus

Oct 02, 2024

Midway Chevrolet responded

Stacey, thank you for your amazing feedback! We're thrilled to hear you had a great experience and that our team could assist you with getting into your vehicle. Your satisfaction means the world to us!

September 27, 2024

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Great customer service very dedicated to the customer, informative of availability and selection could ask for better service thank you midway and sales persons and financial representative More

by PATSYSNUN62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Doeden, Dustin Wexler

Oct 01, 2024

Midway Chevrolet responded

Patsy, thank you for the fantastic feedback! We're thrilled to hear you had a great experience with our team. Your satisfaction is our priority, and we appreciate your recognition of our dedicated service. Looking forward to assisting you again!

September 27, 2024

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Employee Rating

The staff is all great and willing to find a solution to any problem also very reasonable More

by carnalesalejandro64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Doeden, Arek Ayk Seropyan

Oct 01, 2024

Midway Chevrolet responded

Thanks, Alejandro! We're thrilled to hear that our staff's dedication to finding solutions made your experience enjoyable. Your feedback motivates us to keep delivering great service. We appreciate your support!

September 12, 2024

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Employee Rating

Your dealership is so xxxxed up. Finance doesn’t know what they’re doing. We were lied to. They call us over a week later asking where our trade-in is after we called to let them kno More

by MIKE528123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Andrea Dominguez , Ricky Venrella, Everyone in finance

Sep 16, 2024

Midway Chevrolet responded

It's important to us that every customer has a positive experience, and we regret that we did not meet your expectations. To address these concerns thoroughly, we would like to discuss this matter further with you. Please reach out to Diane Soza, our Director of Customer Relationship Services, at 855-971-8351. Diane is committed to resolving these issues and ensuring that your experience is addressed properly.

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