Ricky Ventrella

Your dealership is so xxxxed up. Finance doesn’t know what they’re doing. We were lied to. They call us over a week later asking where our trade-in is after we called to let them kno Finance doesn’t know what they’re doing. We were lied to. They call us over a week later asking where our trade-in is after we called to let them know the day before and day of it being towed to Midway. Who the xxxx is Tyler. Never heard of him. Alex Kraft promised three free oil changes and even signed a paper with this info, but when I got home that particular paper isn’t with the rest of the papers good thing I videotaped the conversation because it was one lie after another. I’m sure the BBB will be interested in what I have to say and what I recorded. We were told the financing was being handled by one company and then get an email and it’s a different lender. I was totally screwed. Traded in 3 vehicles and didn’t get one cent for the third trade in. The only thing I’ll recommend is for people to not go there. How do these people stay in business? I can’t even write all that I want to say. Getting this survey is pissing me off because it’s bring up memories of how we were screwed. Guess you have to be fake xxx to work there. please, feel free to call me. I won’t hold back. More

by MIKE528123 Verified Customer Verified Customer

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Midway had the exact truck I was looking for and Zairek was extremely good to work with. was extremely good to work with. More

by gmann0 Verified Customer Verified Customer

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Great service all the time I come in I get the best service in the country service in the country More

by ORLANDOSAMA2011 Verified Customer Verified Customer

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Midway Chevrolet and their sales representatives; specially Fernando Guijosa are very helpful and very professional. Fernando is very knowledgeable and trust worthy. I always go to him for advice whe specially Fernando Guijosa are very helpful and very professional. Fernando is very knowledgeable and trust worthy. I always go to him for advice when it’s time to buy my next truck. More

by AKNADLER.27 Verified Customer Verified Customer

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Everything. Was great love the dealership.The employees are wonderful will return to service dept. Great service Was great love the dealership.The employees are wonderful will return to service dept. Great service More

by ODB9804 Verified Customer Verified Customer

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I had a very positive experience with Midway. I traded in a vehicle and purchased a new one from them towards the end of the day. Multiple employees stayed past business hours in order to complet I traded in a vehicle and purchased a new one from them towards the end of the day. Multiple employees stayed past business hours in order to complete the transaction and remained friendly and positive throughout the process. I had zero negative experiences working with them. More

by mitchellferry Verified Customer Verified Customer

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Daniel Castillo and his team always provide quick and excellent service. He is communicative and knowledgeable and always explains in detail what was wrong with my car and exactly what they did to fix it excellent service. He is communicative and knowledgeable and always explains in detail what was wrong with my car and exactly what they did to fix it. 10/10 service always More

by OSBORNE1996 Verified Customer Verified Customer

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Upfront, fast, professional transaction. From sales to credit, well done. Valentino very good salesman, very satisfied. From sales to credit, well done. Valentino very good salesman, very satisfied. More

by WJDONOVAN3 Verified Customer Verified Customer

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Great customer service excellent communication skills positive attitude super friendly staff definitely coming back thank you for help positive attitude super friendly staff definitely coming back thank you for help More

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deceptive acts are done here I found out after i purchased an $80k brand new truck that it had an axel replacement that eas never disclosed to me until 3 days after I left dealer with vehicle. I got purchased an $80k brand new truck that it had an axel replacement that eas never disclosed to me until 3 days after I left dealer with vehicle. I got a call from service department asking me to bring truck in for a moment because they missed a check box in order to be paid for the warranty claim More

by JIMFARMER Verified Customer Verified Customer

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