Ricky Vargas

It was a hassle free experience. The people were very friendly and informative. No worries. The people were very friendly and informative. No worries. More

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Satisfaction garuteed very nice customer service love working with them outstanding sales people and repectable working with them outstanding sales people and repectable More

by CLIFTON7504 Verified Customer Verified Customer

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Great experience! MJ, Ricardo, and Bill were all fantastic to work with. I'm in love with my new CX-5 Carbon edition. MJ, Ricardo, and Bill were all fantastic to work with. I'm in love with my new CX-5 Carbon edition. More

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Dan McCarthy and GM Rick always gives me the best service! Great dealership hands down! They will always work to help get you in the right car that you can afford! service! Great dealership hands down! They will always work to help get you in the right car that you can afford! More

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Maddison was amazing. Great customer service provided by team. It was my first time buying Mazda Great customer service provided by team. It was my first time buying Mazda More

by TARKO1995 Verified Customer Verified Customer

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We came and were helped by Mj and Rick honestly best car purchase we’ve have done we will definitely be recommending Mj to our friends and family to come purchase their vehicles thank you so much Mj and Ric purchase we’ve have done we will definitely be recommending Mj to our friends and family to come purchase their vehicles thank you so much Mj and Rick for your awesome help and advice More

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My experience with Hawk Mazda was amazing. John the manager, and MJ, the salesman were very attentive. They provided me with great customer service and attention to detail with what I really n John the manager, and MJ, the salesman were very attentive. They provided me with great customer service and attention to detail with what I really needed. MJ cares about his customers and provides a great car shopping experience. I will recommend anyone I know to this wonderful dealership for sure. Thank you so much! MJ my husband and I will keep doing business with you all for years to come. More

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Dan is incredibly and helped me get into a new vehicle after the passing of my husband. He treats you like you’ve known each other all your lives. I will always purchase a Mazda and through Dan! after the passing of my husband. He treats you like you’ve known each other all your lives. I will always purchase a Mazda and through Dan! More

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I initially chose Hawk Mazda because they offered me the best out-the-door quote among all the dealerships I contacted. Unfortunately, that’s where the positive part of my experience ended—and the real prob best out-the-door quote among all the dealerships I contacted. Unfortunately, that’s where the positive part of my experience ended—and the real problems began. When I went in to finalize the purchase, I noticed something didn’t add up with the financing. The monthly payment they quoted didn’t make sense based on the numbers we had agreed on. Upon closer inspection, it became clear they were trying to add approximately $2,600 more to the loan. When I raised my concerns, I was brushed off with an explanation about a "45-day payment proration," which I knew was incorrect. Instead of listening or double-checking, I overheard the finance manager tell the salesman, “I’ve been doing this for 15 years, she’s not going to tell me how to do my job.” That kind of arrogance and lack of accountability was enough for me to walk away. Three days later, the salesman followed up with an updated quote and admitted that, in fact, I had been right—there was a mistake. Despite my hesitation, I decided to give them another chance because transparency is extremely important to me and I hoped this was an isolated issue. I returned to the dealership, signed the finance paperwork, and drove off in the car. I wasn’t thrilled that the dealership rebate was applied as part of my down payment—it artificially inflates the purchase price—but I was told that’s just how they process rebates. Then, two days later, I received a text from the salesman stating there was a “problem” with the paperwork and that I needed to return to re-sign everything. I asked for specifics—what documents were being changed and why—so I could review them in advance. After several hours with no clear answer, I finally got a response asking me to email someone else because the salesman was "out of office." I started looking at everything and discovered that the wrong VIN number had been put on the paperwork. Let me be clear—I didn’t know the VIN number when I was signing the paperwork. That level of mistake is completely unacceptable. A wrong VIN number affects everything from registration to insurance to warranty. It’s not a small clerical error—it’s a critical mistake that should never happen in a professional dealership environment. To anyone considering buying from Hawk Mazda: do yourself a favor and take your business elsewhere. They may throw out a good price upfront, but it comes at the cost of integrity, attention to detail, and professionalism. More

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James was a huge help in helping me find the perfect car for me! Highly recommended! Thanks James! for me! Highly recommended! Thanks James! More

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