Ricky Olson

Honda has such a good product customer service doesnt matter to Corwin Honda. I started my car buying process on thursday and finished Saturday afternoon. The sales rep was saved by a finance rep Mario w matter to Corwin Honda. I started my car buying process on thursday and finished Saturday afternoon. The sales rep was saved by a finance rep Mario who overheard our conversation and told him the car that would be perfect fit for what I was asking for if not for him I would not of bought a car at corwin. Given the car just got in I understood there would be some time but 3 days and even after the 3 days to get my car the radio and nav wasnt programed as requested several times. When payment was brought up there was a miss communication as I said I wanted to pay for the car with my credit card. I get to finance and ricky said thats not possible and it was late bc I had another customer got to cut in front of me bc they were short staffed for over an hour they told me to go home. They were also working with a new system which I know can be hard. Also the gas cover on the car doesnt work and I still dont know if it would be covered. Also when buying the car cash with checks the second day the first rep I got said he couldnt print a reciept. Thankfully the finance rep Mario who told me about the car I wanted worked there and was able to sell the car to me and get me a receipt and answer all my questions for the most part that was with in his control. Honda has a great product so I was able to look past a lot of this negitive experience but I know they could do better in customer service. I know it was a used car that I bought so not the big money makers that the other cars would be but awful customer service experience. The sales rep Sean was nice and not all of the experience was his fault but a lot of the team could do better. Still waiting to hear back about the gas cover. Mario saved this experience and was awsome. More

by MIKE.T.JOHNSON Verified Customer Verified Customer

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Megan was amazing. She did a great job without being heavy handed in her sales approach. She did a great job without being heavy handed in her sales approach. More

by CDCATLADY Verified Customer Verified Customer

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Pleasant experience with all employees, even the repair team. Would definitely recommend to anyone looking for a vehicle. team. Would definitely recommend to anyone looking for a vehicle. More

by TATUM.MILER Verified Customer Verified Customer

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I have purchased at least 15 new cars,this is the best customer service I have ever had. customer service I have ever had. More

by RPGUTHRIE Verified Customer Verified Customer

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Very nice staff. Matt Friend was particularly helpful. Would recommend to others interested in purchasing a Honda. Matt Friend was particularly helpful. Would recommend to others interested in purchasing a Honda. More

by DAVID.BIRD1616 Verified Customer Verified Customer

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I found a car listed on their website and was contacted the next day by Ethan. He made himself available to answer all my questions and we set up a time to test drive. Even though he was busy with another the next day by Ethan. He made himself available to answer all my questions and we set up a time to test drive. Even though he was busy with another client at the time of my appointment, another employee stepped in and made sure we were taken care of! More

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Eric Holt was extremely sweet and helpful as well as patient with our family. (We’ve got three littles who can be a handful) I’m happy he was the man to help us get our wonderful new car!! 💜 patient with our family. (We’ve got three littles who can be a handful) I’m happy he was the man to help us get our wonderful new car!! 💜 More

by MORGANJOHNSON_97 Verified Customer Verified Customer

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Appreciated the attention and respect to time and preferences throughout the process of purchasing our new car. preferences throughout the process of purchasing our new car. More

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Traded in my car for a different vehicle. Everything progressed smoothly. Keith and Ricky were knowledgeable and professional. Everything progressed smoothly. Keith and Ricky were knowledgeable and professional. More

by SGRED33 Verified Customer Verified Customer

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Everyone we worked with were incredibly pleasant to work with and made our decision pretty cut and dry just based on product knowledge and their ability to tailor our needs with and made our decision pretty cut and dry just based on product knowledge and their ability to tailor our needs More

by ZACH.ROSE1992 Verified Customer Verified Customer

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