36 Reviews
Write a Review36 Reviews of Ricky Keefe
November 07, 2024
This man is very knowledgeable and is nice as a human being that you will ever meet being that you will ever meet More
Other Employees Tagged: Mark Moore, Gary Gardner, Stephen Brown Sr.
September 20, 2024
Update: The manager, Alex, came back from vacation and reviewed the transaction and all conversations I had with the sales rep and sales manager. He came to the conclusion that I was in the right and the reviewed the transaction and all conversations I had with the sales rep and sales manager. He came to the conclusion that I was in the right and they gave me my old Jeep back. However they charged me over $1800 for servicing and reconditioning. Most of which my Jeep didn’t need. So I am grateful that they fixed the problem but I would not deal with them again in the future. Cowboy Dodge sold me jeep that showed 5000 lb tow rating in their online ad. The tow rating was one of the primary features that I was looking for in the jeep and I made that clear to the sales rep. A few days after the sale I found out that the jeep only has a 3500 tow rating. I asked to return the jeep, they refused. They put the onus on me expecting me to know what the actual tow rating was. So now I am stuck with a jeep that I don't want. The verbal gyrations that Casey went thru to put the blame on me were astounding. All I can say when dealing with these folks is "buyer beware". They are a disgrace. More
Other Employees Tagged: Casey Foster, Mike Kern, Alex Janacelli
July 23, 2021
Rick was amazing! He listened to my wants out of a car, and showed me several options including new and used cars! He made sure I knew all the ins and puts of my brand new Jeep and showed me several options including new and used cars! He made sure I knew all the ins and puts of my brand new Jeep More
Other Employees Tagged: Casey Foster
June 02, 2021
they could of gave me more for my trade but I took the 4000 and got my dream car. Next time you should at least give people 2000 under book !!!!! I thank that is fair you make money and , just for not g 4000 and got my dream car. Next time you should at least give people 2000 under book !!!!! I thank that is fair you make money and , just for not giving me fair value for the trade. More
Other Employees Tagged: Kinzor Hoover , Stacie Bennett, Joseph Dominguez, Casey Foster, Michael Harrison, Lexi Hock, Junior Martinez, Samuel Subia, Josh Welch
April 21, 2021
Rick is awesome. Already referred my friend to come and buy a new truck. I would and will return to cowboy to purchase my next vehicle as well. buy a new truck. I would and will return to cowboy to purchase my next vehicle as well. More
Other Employees Tagged: Casey Foster, Samuel Subia
March 20, 2021
Great customer service, Ricky and Mike helped me find the perfect new lease. They listened to what I wanted and helped me find something that worked for me! perfect new lease. They listened to what I wanted and helped me find something that worked for me! More
Other Employees Tagged: Casey Foster, Michael Harrison, Samuel Subia
January 12, 2021
Service on truck was goog. Traded for 2020 jeep.sales sraff was good. Need help with extras. Full size spare, jack and tools were missing and ordered. sraff was good. Need help with extras. Full size spare, jack and tools were missing and ordered. More
Other Employees Tagged: Richard Ortega , Michael Harrison