Ricky Gushi
Ricky Gushi at Family Hyundai
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Ricky Gushi

Sales Professional

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.5
400 Reviews

Dealership Experience

8 yrs, 11 mos

Languages Spoken

English English

4.5

400 Reviews

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400 Reviews of Ricky Gushi

January 30, 2025

Dealership Rating
Employee Rating

Friendly and knowledgeable. Worked fast to get me home and no price dickering. Top service More

by belladitusa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Edwards

Jan 31, 2025

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 21, 2025

Dealership Rating
Employee Rating

They always take care of everything. Joann is absolutely wonderful to work with. She keeps you updated on all work being done. More

by dz1900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2025

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

January 03, 2025

Dealership Rating
Employee Rating

Don’t want to waste my time,I lost a lot of time sitting at the dealership.Then we go do the paper work and they screw that up too.I don’t want to sit there more time so they can fix what you screwed up.I j More

by JSKL22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 08, 2025

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 24, 2024

Dealership Rating
Employee Rating

I thought they could help but because of my unwillingness to give a hefty down payment I couldn’t get the van I wanted ?!!! 😤 More

by bullockK333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 31, 2024

Family Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 17, 2024

Dealership Rating
Employee Rating

Ricky was so patient and helpful. I came from 2 hours away to get the specific used vehicle I'd been looking for so I had lots of questions prior to making to the trip. Ricky was alwa More

by kris.rieck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 17, 2024

Family Hyundai responded

We are very happy to have provided you with an overall positive experience, Kris! We sincerely value your business and hope you enjoy your new vehicle. Please don't hesitate to reach out if you need any further assistance!

December 04, 2024

Dealership Rating
Employee Rating

They had the car with the features I wanted. Ricky was pleasant and knowledgeable. Walked me through features More

by linda.Linda dawson0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maverick Watson

Dec 05, 2024

Family Hyundai responded

Thank you for sharing your experience with us, Linda! We're happy to hear it went well and truly appreciate your feedback.

December 03, 2024

Dealership Rating
Employee Rating

Everyone was friendly and professional. I am happy with my experience . I just wish I lived closer More

by linda.Linda dawson0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 03, 2024

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Linda, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

November 26, 2024

Dealership Rating
Employee Rating

The Staff was excellent- still takes over an hour for oil change and tire rotation. More

by JOEGALLIVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt

Nov 27, 2024

Family Hyundai responded

Joe, Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

November 14, 2024

Dealership Rating
Employee Rating

Rep was VERY attentive and polite (better than the sales department). He also kept me updated. Service performed with no problems. More

by DIECY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 09, 2024

Dealership Rating
Employee Rating

This was my second purchase from Ricky and Family Hyundai. The process is easy and and everyone is professional, clear,and willing to answer any questions or concerns. A great buying experience. More

by sismelichs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Family Hyundai responded

Thank you so much for choosing Family Hyundai! Please let us know if we can be of any more assistance.

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