Ricky Beltran

I bought a 2025 Honda CRV Hybrid L. Within a couple of months (less than 5 months) the car battery had totally died. It was replaced and a within two weeks another battery of the RecovR Within a couple of months (less than 5 months) the car battery had totally died. It was replaced and a within two weeks another battery of the RecovR died. I been trying to deal (calls, messages) with Galpin Honda General Manager, but I have not heard from him. I even sent an email to the salesperson March 29 to be forward to the general manager and still my issues remains unresolved. April 2, 2025, I filed a complain with Honda HQ and did not hear from them. April 7, 1025 I called Honda HQ about my complain and was told to have it escalated to the General Manager at Galpin Honda. Prior to purchasing Galpin Honda failed to mention that the battery of these cars gets drain due to the technology that it uses. I was never mention till after I called with the issue of the car dead battery. The receptionist and others there stated that the battery tends to drain due to the signals that the car is emitting. Honda HQ says there are no issues and will not acknowledge an issue that the Honda CRV Hybrid has. Customer service from Galpin Honda and Honda HQ leaves much to be desired. I am still waiting to have my issues resolved. When dealing with Galpin Honda, beware if you have issues with the car(s) or even Honda HQ. Buyer Beware! More

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Me pareció muy bien el servicio muy amables buena atención y sobre todo me ayudaron muchísimo atención y sobre todo me ayudaron muchísimo More

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Ricky was wonderful and super knowledgeable. If I had any questions he was able to answer them for me If I had any questions he was able to answer them for me More

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Gave me the reasonable discount I requested. Helpful sales rep. Helped me connect my phone to the car and gave me some tips. Helpful sales rep. Helped me connect my phone to the car and gave me some tips. More

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Good customer service and shows great appreciation for the customers, Also helps the customers understand and answer any questions they have. the customers, Also helps the customers understand and answer any questions they have. More

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I feel very comfortable with the sale person. Definitely come back to Galpin honda again.. Thank you Definitely come back to Galpin honda again.. Thank you More

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It was a pleasure working with Ricky Beltran. He was professional, knowledgeable and provided great service. He was professional, knowledgeable and provided great service. More

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Great dealership and great service! Ricky Beltran was a great salesman and great person to work with. Ricky Beltran was a great salesman and great person to work with. More

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They were very attentive and helpful, made the whole process very stress free and enjoyable. process very stress free and enjoyable. More

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Awesome dealership. Great salesman. Everyone was very helpful. Planning to buy future vehicles at Galpin Honda. Great salesman. Everyone was very helpful. Planning to buy future vehicles at Galpin Honda. More

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