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Ricky Bautista
Ricky Bautista at Audi Hoffman Estates
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Ricky Bautista

Audi Brand Specialist

Audi Hoffman Estates

1200 W Golf Rd
Hoffman Estates, IL 60169

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4.8
37 Reviews

Languages Spoken

Spanish Spanish

4.8

37 Reviews

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37 Reviews of Ricky Bautista

February 22, 2025

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Employee Rating

Everything was ok , good work, service, time, the people who are working there nice and kind More

by EPPYS_DRYWALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Duranovic

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Feb 23, 2025

Audi Hoffman Estates responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

February 16, 2025

Dealership Rating
Employee Rating

Great service prompt and efficient. Everyone did their jobs well and I had a good experience More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Jigalov, Carlo Gilli Jr., Robert LeGault, Mike Macedon, Eddie Duranovic, Isabela Tanase, Amanda Filios

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Feb 16, 2025

Audi Hoffman Estates responded

Thank you so much, Robert, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

February 11, 2025

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Employee Rating

Mike Macedon and his team were outstanding—not only in securing the cars we wanted but also in quickly arranging winter tires and floor mats. Overall, their customer service was exceptional, and we will d More

by OLIVER.BRAND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Jigalov, Carlo Gilli Jr., Robert LeGault, Mike Macedon, Eddie Duranovic, Daniel Yusko, Isabela Tanase, Amanda Filios, DAMIAN JIGALOV

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Feb 11, 2025

Audi Hoffman Estates responded

Oliver, thank you so much for choosing Audi Hoffman Estates! Please let us know if we can be of any more assistance.

January 31, 2025

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I really liked that someone came to great us almost immediately. Amanda listened to what we were looking for and was very knowledgeable! I can't go without mentioning how much we both loved the four le More

by Sherry
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Eddie Duranovic, Amanda Filios

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Feb 01, 2025

Audi Hoffman Estates responded

Thank you, Sherry! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates. We look forward to having you as one of our valued customers for many more years to come!

January 23, 2025

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Employee Rating

Took great care of me, excellent customer service, complementary coffee and water just no snacks but still excellent service, and the dog made it a 5 star. More

by faquinoramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 24, 2025

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 09, 2025

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Employee Rating

Quick, efficient, convenient and organized. Audi at Hoffman looked after my needs, allowing me to drop the car off and pick up after hours. More

by FRANCIS.BRADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert LeGault

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Jan 10, 2025

Audi Hoffman Estates responded

Francis, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

December 24, 2024

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Employee Rating

Great customer service with very friendly and knowledgeable staff. Can only recommend this dealership for their good overall service! More

by OLIVER.BRAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlo Gilli Jr., Robert LeGault, Mike Macedon, Eddie Duranovic, Isabela Tanase, Amanda Filios

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Dec 29, 2024

Audi Hoffman Estates responded

Thank you, Oliver! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates. We look forward to having you as one of our valued customers for many more years to come!

December 22, 2024

Dealership Rating
Employee Rating

I had a great experience and love my new Audi! Ricardo and everyone we worked with were super helpful. The closing process was fast and efficient. Great job all around! More

by BECKER3710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Duranovic

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Dec 23, 2024

Audi Hoffman Estates responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 08, 2024

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Employee Rating

Service is always good , dealership is very nice , sometimes they don’t have enough courtesy cars but other than that very good More

by PRICEE130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlo Gilli Jr., Robert LeGault, Mike Macedon, Eddie Duranovic, Isabela Tanase, Amanda Filios

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Dec 09, 2024

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 06, 2024

Dealership Rating
Employee Rating

Had a great car buying expierence with Carlo. He was kind smart and very professional. Would highly recommend him and this dealership. Thank you! More

by jeanne.coz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlo Gilli Jr., Robert LeGault, Mike Macedon, Eddie Duranovic, Isabela Tanase, Amanda Filios

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Dec 08, 2024

Audi Hoffman Estates responded

Thank you, Jeanne! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

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