Ricki Shamen

Whatever you do, do not buy from BMW of Tenafly. They sold me a vehicle that they knew was defective and now will not fix it. I spoke with the service manager, Sabier Batista, many times, and all I They sold me a vehicle that they knew was defective and now will not fix it. I spoke with the service manager, Sabier Batista, many times, and all I heard were lies. Ricki Shamen sold me the car and never mentioned the defect. Go figure, she disappeared during this whole process. The manager, Brock Sanders, also never responds. More

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I have been driving a BMW for 30 years and BMW of Tenafly is by far the best dealership I have worked with. Their staff is available and ready to help. Ricki Shamen is my sales person for the only car I wi is by far the best dealership I have worked with. Their staff is available and ready to help. Ricki Shamen is my sales person for the only car I will ever drive .She has always made it possible to find the exact car I wanted and have it ready in a few days This year was different, shortages were making things very difficult to find. My usual color silver was no longer available. Ricki showed me every color available including the differences be the whites. She looked at every car that was in line to ship and called to explain what car had what. She told me the car I prefer was just about ready to ship and she will let me know when it was on the water. They were saying give it a month. My white 535i arrived in 30 days. I was delighted. I love my car, my wonderful sales person and BMW of Tenafly More

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The experience was fabulous from the first time meeting with Ricki Shamen right through delivery! Ricki and the entire team were friendly, knowledgeable and professional. I recommend them without hesitatio with Ricki Shamen right through delivery! Ricki and the entire team were friendly, knowledgeable and professional. I recommend them without hesitation. More

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I have purchased 15 cars from Ricki Shamen over the past 20 years. I have never had anything but a seamless, professional experience. I wouldn't go anywhere else or use anyone else. 20 years. I have never had anything but a seamless, professional experience. I wouldn't go anywhere else or use anyone else. More

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Fantastic no pressure dealership. Everyone is super kind and knowledgeable. I've purchased two BMW's from them now and this is the ONLY BMW dealer I will be going to from now on. If you're in the tri-state and knowledgeable. I've purchased two BMW's from them now and this is the ONLY BMW dealer I will be going to from now on. If you're in the tri-state area and considering purchasing a vehicle I highly recommend you give them a visit. The buying process is a breeze and they make you feel truly valued as a customer. Ask for Ricki Shamen! Absolute sweetheart and a pleasure to work with! More

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It was an absolute pleasure working with Ricki Shamen on the purchase of our new vehicle. She was very informative and helpful. I have already started informing my good friends and family about the wonder the purchase of our new vehicle. She was very informative and helpful. I have already started informing my good friends and family about the wonderful service at BMW of Tenafly. More

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Every employee that we dealt with was very responsive, personable, efficient and very knowledgable. Very easy transaction experience. personable, efficient and very knowledgable. Very easy transaction experience. More

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They made the process very easy and enjoyable! We highly recommend Ricki and the dealership. recommend Ricki and the dealership. More

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Rickie Shamen our been our BMW Tenafly salesperson for many years. Rickie is terrific to work with and makes the purchasing/leasing process a pleasure. many years. Rickie is terrific to work with and makes the purchasing/leasing process a pleasure. More

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After seeing some of the best reviews of any BMW dealer in the area, I made Tenafly my first visit to look at a BMW 330 sedan. Normally, I scope out two or three dealerships before making a decision on a c in the area, I made Tenafly my first visit to look at a BMW 330 sedan. Normally, I scope out two or three dealerships before making a decision on a car, but I immediately felt comfortable with the staff there that it became my only stop. Ricki Shamen was the sales associate who helped me get into a lease and take care of a trade in on my previous vehicle and she is fantastic. She made the deal so easy and seamless, I was trading in my car and getting in the new 330i the very next day. The finance manager, Landon, was also phenomenal in how he thoroughly explained all the numbers, fine print and additional packages. No BS, no pressure sales and no sketchy tactics at this dealership. 100% recommend. More

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