Ricki Ferrari
Ricki Ferrari at Preston Chrysler Dodge Jeep Ram
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Ricki Ferrari

Sales Representative

Preston Chrysler Dodge Jeep Ram

1500 Wilmington Rd
New Castle, PA 16105

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4.9
104 Reviews
4.9

104 Reviews

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104 Reviews of Ricki Ferrari

March 28, 2025

Dealership Rating
Employee Rating

The service department does a great job. Especially Kelly!! Her customer service skills are tremendous, something that is hard to find today. I always appreciate how helpful she is and ho More

by JOHNDESANTI
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Brader

January 24, 2025

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Employee Rating

Got us the best deal they could and found the truck we wanted. Fair trade in value for my old truck. Thank you for all the help More

by RICHSHOE05
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alex Pherson, Laura Fredrickson

June 16, 2024

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Employee Rating

I have leased my last 3 cars there, never had an issue with the service dept . Till September of 2023 and two more issues after that. Their all talk that they’ll make it right but it’s a joke really is More

by RRAND023
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Rick Dierfield

June 03, 2024

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The service department was great. The service was prompt and the department kept me informed of the status. More

by ETANNER
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Recommend Dealer
Yes

March 29, 2024

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Thanks for the excellent service, as always. Specifically, thanks to Kelly at the service desk. She kept me informed on the status of my vehicle and was very knowledgeable. I am in the servic More

by JOHNDESANTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly in service

March 09, 2024

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Great service and experience! Willing to work with me and my schedule, along with being great with my kids! More

by HC6233
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda Walters, Anthony Oliva

January 18, 2024

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Every aspect of the service was very easy to do. No problems and car was returned clean More

by lauraphoto
Service Price Transparency
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Recommend Dealer
Yes

December 20, 2023

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Very professional staff. In and out quickly! They treat you like family. I highly recommend them More

by TOM.MEZZANOTTE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Preston

November 12, 2023

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Employee Rating

very little communication! no return calls for a long time ! contact never initiated unless i inquired first ! misleading More

by MARIA_LYDEN
Service Price Transparency
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Recommend Dealer
No

November 02, 2023

Dealership Rating
Employee Rating

Top-tier Service Advisors. Concierge very accommodating on short notice appointments. Love the free car washes for life! More

by RMPARTIN
Service Price Transparency
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Recommend Dealer
Yes
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