Rick Tavormina

We have always appreciated the professionalism and ease of dealing with those at Dick Scott, this experience was no different. We highly recommend them! of dealing with those at Dick Scott, this experience was no different. We highly recommend them! More

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First and foremost, I’d like to start out by saying I have leased two(new) Jeeps from Dick Scott in Fowlerville, but because of skyrocketing prices all over, I was unable to lease another new Jeep. My sa have leased two(new) Jeeps from Dick Scott in Fowlerville, but because of skyrocketing prices all over, I was unable to lease another new Jeep. My salesman’s pulled up a couple of used options, I chose a 2015 white Grand Cherokee Laredo with pretty decent mileage. 133,000. Upon test driving the car, I thought I noticed a sort of hiccup sensation when I would accelerate, I mentioned it to my salesman, and he informed me that the car had only been at the dealership for roughly a week. I was told technicians hadn’t even gotten around to inspecting it. I was told they were going to put on new tires, new brakes, an oil change, fix the cracked windshield, and their routine point inspection. When I arrived to pick up the vehicle, the tires were visibly new, and I trusted that the breaks, oil change, and inspection had been performed with no ailments found. I drove the car home, approximately 9 miles from the dealership, the cars “hiccup” had only gotten worse. I called my salesman and informed him I was still having issues. He told me to bring the Jeep in, and they would take a look. Upon putting the code diagnostic device into the Jeep, a recall popped up for the power train: transmission control module. I set up an appointment and I was told that issue had been taken care of and I was good to go. After leaving the dealership, the car was driving no better than it was on the initial test drive. It got worse to the point that I was driving down the road and the car completely seized, the engine light came on, and would not shift gears or drive. Forcing me to pull over, I call the dealership, Service told me to come back in if I could make it there or have it towed. I turned the car off, waited 10 minutes, and was able to make it to the dealership, upon which another code popped up. Clutch C and D are defective. Made another appointment, left the car there for two days, come to find out there are 6 active codes. Final diagnosis? New transmission needed. End result? Because I bought the car “as-is” the dealership called me with a fine settlement, they will replace my transmission with a used one. Total cost: $6,400 and some change. And they were willing to go halfsies with me. How generous is that? Paul is one of the most difficult, pompous men I have ever had to deal with in a professional situation like this. He talked over me, he did not allow me to explain, and I was made to feel like an inconvenience for expecting a reliable car that I purchased from a supposedly reputable dealership that I trusted. I was also told after missing two consecutive weeks of work, due to this issue, that they had NO loaners. Not one available, and that there were 4 other people ahead of me waiting for loaners. I was told it could be weeks before I got a car. All I was offered was a shuttle to get home. Just wanted to say what a horrific experience this has been, never again would I recommend this place if you’re looking to buy a reliable used car. I would go to Brighton or Pinckney Chrysler any day. Not only has this been stressful, time consuming, but a huge financial burden as well. Update: 1.5 years later……. The total spent on the Jeep (after the purchase price of $16,000+tax and title) is $11,478.05 and counting, (I still owe the bank $12,000, the Jeep, after the replacement with a used transmission has never ever worked or shifted or run properly, in fact, the laundry list of items still needing repairs after the last time it was in service on 6-24-25 is uppers of $4000+, I had to stop the tech, it was too much!! This dealership has cost me my job, and the debt I’ve incurred is catastrophic for me and my daughter, I’ll never be able to repay the debt I’ve accumulated, I lost an incredibly good job, that I loved, because of unreliable transportation, I held off posting this review, but I feel it’s important that you all know what scammers and liars they all are at Dick Scott Motor Mall More

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No high pressure sales tactics and all my questions answered. Very friendly and good humor. I would not hesitate to give my recommendation. answered. Very friendly and good humor. I would not hesitate to give my recommendation. More

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We cannot say enough great things about Rick! Over the years, Rick has helped us purchase five vehicles, and every single experience has been exceptional. His dedication, attention to detail, and Over the years, Rick has helped us purchase five vehicles, and every single experience has been exceptional. His dedication, attention to detail, and genuine desire to help us find exactly what we’re looking for is unmatched. What really sets Rick apart is the extra effort he puts into making sure every vehicle fits our specific needs—right down to tracking down the exact accessories and features we wanted. Whether it was a particular trim level, interior package, or add-on we had in mind, Rick went above and beyond every time to make it happen. He’s knowledgeable, trustworthy, and truly committed to customer satisfaction. We always feel like we’re in great hands with Rick, and that’s why we keep coming back. If you’re looking for someone who will work hard for you and genuinely cares about getting things right, Rick is your guy. Highly recommend! More

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7-9-2025 Husband wanted to trade his truck in and get me a new Durango with the Hemi. I have a 2020 that I love and everytime he drove it said “I love this car, it’s quick & holds the road well”. We went i a new Durango with the Hemi. I have a 2020 that I love and everytime he drove it said “I love this car, it’s quick & holds the road well”. We went in and talked to Rick Tavormina our regulars salesman. He had one on the lot that drove we drove, nothing like mine. Stiff suspension and seats aggressive tires, uncomfortable so told him no, we wanted one as good as the 2020. Rick called the next day and and wanted him to come look at one that he had coming in at 3pm. We went and the minute we sat in it husband and I smiled at each other and took it for a drive. Went back in and told Rick that it was perfect. A few more whistles and bells but great ride and comfortable. Went and picked it up and signed the papers and are really happy. We always go to Rick when we are looking for a new vehicle. After all this time he really does know what we want. Thank You Rick, you are the best Lil & Vern More

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Rick was easy to work with and a quick process. Entire purchase was smooth and nothing was unknown. Best vehicle purchase I have made. Thanks Rick! Entire purchase was smooth and nothing was unknown. Best vehicle purchase I have made. Thanks Rick! More

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When we went into the dealership, we were glad to see Rick was still there. We had bought our first Jeep from him and we were very happy with the experience. Rick is very good to work with and wanted to Rick was still there. We had bought our first Jeep from him and we were very happy with the experience. Rick is very good to work with and wanted to make sure we were happy with our purchase. Both times Rick had to locate a Jeep from another dealership, and he was willing to do that. He is very easy to deal with and explained everything to us. If we need to buy another Jeep, we sure hope Rick is still there! More

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Working with Rick was an absolute pleasure. No pressure quick service made my buying experience well above average. No pressure quick service made my buying experience well above average. More

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Great response time. Easy to work with. Easy to make the deal. Great place to buy a vehicle. Easy to work with. Easy to make the deal. Great place to buy a vehicle. More

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Rick went above and beyond! Helped me purchase a new vehicle for my son long distance while deployed to the Middle East. His service made for a smooth process and I am extremely Helped me purchase a new vehicle for my son long distance while deployed to the Middle East. His service made for a smooth process and I am extremely grateful! More

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