Rick Rodriguez

We purchased a new ‘25 Traverse, and 3 months later it needed brake work done. We have waited a week for a rental, because the recall and part takes 3+ weeks to arrive. We have little communication from needed brake work done. We have waited a week for a rental, because the recall and part takes 3+ weeks to arrive. We have little communication from service or the dealership. This is ridiculous for a brand new car. More

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I bought a used vehicle from this dealership. The process was seamless. I was asked once if I would like to purchase any "dealer add-ons" just once. I said no thank you and that was the end of The process was seamless. I was asked once if I would like to purchase any "dealer add-ons" just once. I said no thank you and that was the end of it. No high pressure sales tactics, which I greatly appreciated. The vehicle we purchased need a few items fixed before we made the purchase and the dealership fix the items, no-questions-asked! We found our sales associate to be very pleasant, along with the general manager and the individual that finalized the sale. Our time was respected and everyone we spoke with was exceptionally courteous. I have purchased numerous vehicles from numerous dealerships over the past 40 years. This was "hands-down",one of the most pleasant vehicle purchases I have made in recent years. My hat is off to the staff and management J. M. Atkinson More

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I’ve had great experiences with other Cavender dealerships but can’t recommend this one. They aren’t transparent with their numbers, don’t follow-up, or respond. I’ve tried sales up to several man dealerships but can’t recommend this one. They aren’t transparent with their numbers, don’t follow-up, or respond. I’ve tried sales up to several managers and same response….crickets or lack of follow through. We went into the dealership twice but not good enough for this team. I wouldn’t waste your time and recommend to shop elsewhere. More

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Augustin took excellent care of my vehicle! Very quick and responsive! Cavender Chevrolet always takes great care of us! Very quick and responsive! Cavender Chevrolet always takes great care of us! More

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Christian Martinez was very attentive to our needs. He provided all the information on the vehicles we were interested in prior to our visit to the dealership. After test driving the vehicles we ended He provided all the information on the vehicles we were interested in prior to our visit to the dealership. After test driving the vehicles we ended up finalizing our purchase and drove away happy. More

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This was the 3rd vehicle I purchase from Cavender's and the service was amazing. the service was amazing. More

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Great helping staff. They tried hard to accommodate your needs. I will not buy a vehicle from anywhere else They tried hard to accommodate your needs. I will not buy a vehicle from anywhere else More

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My experience with this dealership is that they have been fair and accommodating. Everyone I have dealt with has been friendly and helpful. My salesperson Earl Floyd has always been available and has gone ab fair and accommodating. Everyone I have dealt with has been friendly and helpful. My salesperson Earl Floyd has always been available and has gone above and beyond in his service to my family and I. We’ve bought several vehicles with his help. More

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I have nothing but good things to say about my car buying experience with Cavender Chevrolet Starting with my sales person, Harold I sent an information request on cargurus.com Harold responded to me fir experience with Cavender Chevrolet Starting with my sales person, Harold I sent an information request on cargurus.com Harold responded to me first thing the next morning while all the other dealers waited until the afternoon to contact me. within minutes of contacting me Harold sent me pictures videos and information on the car. I was interested in. Even after the first car I was interested in sold before I was able to get to the leadership. he followed up with a second choice which I ended up buying. Harold was very persistent in holding my attention. Even while I was receiving phone calls and texts from other dealers, showing me other vehicles available that I had inquired about that morning, he was able to convince me that the car he was showing me. was the right choice for me and at the end of the day it was the right choice and he did it with customer service, and product knowledge. It was a great car buying experience from start to finish Harold is a true warrior. More

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Excellent customer service, and extremely high attention to detail! Highly recommend! Best in Texas, thank you! to detail! Highly recommend! Best in Texas, thank you! More

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